Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
The cap looks very good, good protection. It arrived quite quickly despite the somewhat troubled period due to covid. No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
For several years I have been placing orders on this site, and I have always been very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Serious. Order respected. Deadlines respected despite the confinement in both France and Belgium. Only negative point: Chinese manufacturing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Excellent service ... very fast depending on stock
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Perfect, very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Article compliant and fast delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Easy to consult site, good service, fast delivery, good quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Fast and compliant. Except that it's a bit too big (I used the size guide). Not too serious, it's a cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
as usual perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Serious site, official products and a bit cheaper than the competition. Fast and careful shipping, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Clear site, you can quickly find what you're looking for, possibility to contact someone by phone, reactive and efficient.
As for the products, sure you pay the price, but the choice and quality are there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
fast, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
fast shipping and meets expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
good visibility of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Very good products. Perfect delivery. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
A lot of choices and quality hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
perfect corresponds to the ad well received!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Hat always very satisfied, but the ballpoint pen as a gift frankly better to avoid as it is in kit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I am very satisfied with the hat.
I received it quickly.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very satisfied with my first purchase on this site, very fast delivery despite the confinement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Very good transaction. Item received very quickly despite the period. Item fully compliant with the description. All positive. To recommend. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Perfectly satisfied just as I was when I received the top hat I ordered 2 months ago
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
site, delivery ok no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Serious deadline met
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
TB, fast, good quality, nice fabrics
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very easy choice. Well packaged. Deadline respected, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
Quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Clear navigation and precise advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Really very satisfied and beautiful products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Well described items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
The choice is well oriented, availability quickly indicated and delivery assured (Covid-19 confinement period).
Moreover, the person who answered the phone calls was patient and precise.
A good service to accompany complicated choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Beautiful product delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
very nice choice and top delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good site.
Very good explanations.
Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Serious site, fast shipping and very well packaged
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