Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

Reset filters

Acheteur Vérifié

Published on 29/04/2020 à 10h46 following a purchase from 13/04/2020

very satisfied

Translated reviews

Acheteur Vérifié

Published on 28/04/2020 à 20h42 following a purchase from 20/04/2020

Very good product!

Translated reviews

Acheteur Vérifié

Published on 28/04/2020 à 19h31 following a purchase from 19/04/2020

Beautiful hat, I received it today, great! I am very happy

Translated reviews

Acheteur Vérifié

Published on 28/04/2020 à 17h41 following a purchase from 20/04/2020

fast delivery, item as requested, I recommend.

Translated reviews

Acheteur Vérifié

Published on 28/04/2020 à 16h19 following a purchase from 20/04/2020

easy navigation on the site, quick response to questions asked, delivery on the indicated date and the item delivered properly packaged

Translated reviews

Acheteur Vérifié

Published on 28/04/2020 à 09h06 following a purchase from 19/04/2020

everything is perfect, don't change anything

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 22h13 following a purchase from 18/04/2020

Satisfied with my process regarding the purchase of this UV hat.

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 20h24 following a purchase from 17/04/2020

Very pretty, a bit large (but there is no smaller size) but very pretty

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 20h02 following a purchase from 19/04/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 20h02 following a purchase from 19/04/2020

The site is complete, product and buying guide very well designed. Package received on time and well packaged.

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 18h54 following a purchase from 19/04/2020

Products conforming, and apparent quality real, good packaging, fast shipping

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 18h47 following a purchase from 20/04/2020

The Traclet site is attractive and pleasant to use. Delivery was ensured in record time. I am very satisfied with this purchase. Everything was perfect.

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 17h31 following a purchase from 20/04/2020

Received our masks quite quickly!! They are SUPER! BRAVO and THANK YOU to you

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 16h57 following a purchase from 16/04/2020

Nothing negative to say, fast delivery despite the confinement period.

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 16h54 following a purchase from 18/04/2020

Everything perfect, the journey on the site, speed and delivery, and the STETSON hat box for which there is a clear assembly video.

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 15h56 following a purchase from 19/04/2020

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 14h59 following a purchase from 14/04/2020

All good

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 14h50 following a purchase from 18/04/2020

The cap is exactly as described on the site and fits perfectly.

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 14h40 following a purchase from 18/04/2020

Very pretty and beautiful quality of fabric and craftsmanship

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 14h14 following a purchase from 18/04/2020

Nothing to complain about

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 13h28 following a purchase from 17/04/2020

Very satisfied with the service, package arrived as expected, well done

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 12h45 following a purchase from 18/04/2020

Absolutely perfect!!! Thank you

Translated reviews

Acheteur Vérifié

Published on 27/04/2020 à 11h55 following a purchase from 20/04/2020

Very satisfied

Translated reviews

Acheteur Vérifié

Published on 26/04/2020 à 15h06 following a purchase from 14/04/2020

Item as described, nice color.

Translated reviews

Acheteur Vérifié

Published on 25/04/2020 à 18h10 following a purchase from 17/04/2020

Fast delivery and very well packaged.

Translated reviews

Acheteur Vérifié

Published on 25/04/2020 à 12h02 following a purchase from 16/04/2020

Satisfied with the order, the delivery!

Translated reviews

Acheteur Vérifié

Published on 25/04/2020 à 07h21 following a purchase from 08/04/2020

very nice hat, package arrived on time and in good condition.

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 18h46 following a purchase from 16/04/2020

very good!!!

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 18h25 following a purchase from 16/04/2020

Problem between the photos that represented a Kangool cap but the item was from another brand therefore on top.

Translated reviews

Response from Chapellerie Traclet Published on 24/04/2020

Hello
The cap is indeed a Broner cap and not a Kangol cap
titled
GOLF CAP - BRONER
https://www.chapellerie-traclet.com/fr/kangol/1007-casquette-de-golf.html#/taille-l_58_59_cm
here is the link for the Kangol cap
https://www.chapellerie-traclet.com/fr/kangol/912-tropic-504-ventair-blanc.html#/taille-s_54_55_cm
It is indeed possible to change it if it does not suit
Best regards
Traclet

Acheteur Vérifié

Published on 24/04/2020 à 17h30 following a purchase from 11/03/2020

Very good customer service and good follow-up during this troubled period.

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 15h40 following a purchase from 16/04/2020

Very professional

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 15h18 following a purchase from 17/04/2020

Very good thank you very fast

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 15h01 following a purchase from 16/04/2020

I am very satisfied with the cap I received.
Very nice quality and finish of the product.
Completely true to the description.
I highly recommend this company for your headwear purchases. (smile)

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 12h40 following a purchase from 31/03/2020

User-friendly site, easy choice and ordering

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 12h07 following a purchase from 16/04/2020

I am very satisfied with your site. Best regards

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 10h41 following a purchase from 15/04/2020

Package arrived on time. Very nice hat. We are very satisfied.

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 09h40 following a purchase from 14/04/2020

Great selection, easy ordering and fast delivery despite the lockdown. I recommend this site.

Translated reviews

Acheteur Vérifié

Published on 24/04/2020 à 07h01 following a purchase from 15/04/2020

simple, fast, efficient.

Translated reviews

Acheteur Vérifié

Published on 23/04/2020 à 18h27 following a purchase from 15/04/2020

Perfect

Translated reviews

Acheteur Vérifié

Published on 23/04/2020 à 17h43 following a purchase from 06/04/2020

2nd order with Traclet, and always very good.

Translated reviews