Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 11/12/2019 à 15h15 following a purchase from 03/12/2019

Everything went very well. Bravo

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Acheteur Vérifié

Published on 11/12/2019 à 14h56 following a purchase from 04/12/2019

Order received as expected despite the strikes

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Acheteur Vérifié

Published on 11/12/2019 à 14h49 following a purchase from 03/12/2019

Good site, wide range of choices and prices. Perfect delivery

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Acheteur Vérifié

Published on 11/12/2019 à 14h42 following a purchase from 29/11/2019

Perfect!!!

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Acheteur Vérifié

Published on 11/12/2019 à 14h12 following a purchase from 04/12/2019

Perfect item and very very fast delivery. I recommend

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Acheteur Vérifié

Published on 11/12/2019 à 13h58 following a purchase from 03/12/2019

very well shaved

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Acheteur Vérifié

Published on 11/12/2019 à 13h37 following a purchase from 03/12/2019

Very well

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Acheteur Vérifié

Published on 11/12/2019 à 13h12 following a purchase from 04/12/2019

Very satisfied with my order, received very quickly.

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Acheteur Vérifié

Published on 10/12/2019 à 21h19 following a purchase from 02/12/2019

Quickly done, well done ... perfect!!!

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Acheteur Vérifié

Published on 10/12/2019 à 20h24 following a purchase from 02/12/2019

Very good

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Acheteur Vérifié

Published on 10/12/2019 à 20h11 following a purchase from 30/11/2019

Very good!

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Acheteur Vérifié

Published on 10/12/2019 à 17h17 following a purchase from 30/11/2019

great

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Acheteur Vérifié

Published on 10/12/2019 à 16h34 following a purchase from 02/12/2019

Fast and precise

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Acheteur Vérifié

Published on 10/12/2019 à 16h24 following a purchase from 02/12/2019

The order was easy. I have been wearing the product for years but bought it in a store. The delivery was fast

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Acheteur Vérifié

Published on 10/12/2019 à 16h05 following a purchase from 02/12/2019

quality item, delivery time ok

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Acheteur Vérifié

Published on 10/12/2019 à 15h52 following a purchase from 28/11/2019

very happy with this serious shop

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Acheteur Vérifié

Published on 10/12/2019 à 15h45 following a purchase from 02/12/2019

Good site. Fast delivery and in accordance with the order.

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Acheteur Vérifié

Published on 10/12/2019 à 15h23 following a purchase from 02/12/2019

Serious and efficient site

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Acheteur Vérifié

Published on 10/12/2019 à 15h13 following a purchase from 02/12/2019

Very large selection of quality items on the site.

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Acheteur Vérifié

Published on 10/12/2019 à 14h57 following a purchase from 25/11/2019

Corresponds exactly to my expectations. There are so few hats with a 55 cm circumference offered.

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Acheteur Vérifié

Published on 10/12/2019 à 14h44 following a purchase from 02/12/2019

I have not received my order!

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Response from Chapellerie Traclet Published on 10/12/2019

Hello
The package is doing well in delivery
https://www.laposte.fr/outils/suivre-vos-envois?code=CB498290067FR
Best regards

Acheteur Vérifié

Published on 10/12/2019 à 13h50 following a purchase from 02/12/2019

perfect site

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Acheteur Vérifié

Published on 10/12/2019 à 13h35 following a purchase from 01/12/2019

Very large selection, including in large sizes. Very careful delivery.

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Acheteur Vérifié

Published on 10/12/2019 à 13h18 following a purchase from 07/11/2019

I waited FOUR WEEKS for the delivery of my beret due to restocking. When ordering, I was told a delay of one to two weeks. And I have had absolutely no news from the manufacturer. The only information from colissimo was when the package was deposited with them.
I do not recommend this manufacturer

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Response from Chapellerie Traclet Published on 10/12/2019

Hello,
Please excuse us for this delay a bit longer than expected, the manufacturing at our manufacturer took a bit longer due to numerous orders at the end of the year.
We hope that the beret will give you complete satisfaction.
Best regards
Traclet

Acheteur Vérifié

Published on 10/12/2019 à 13h11 following a purchase from 02/12/2019

It’s exactly what we wanted!!

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Acheteur Vérifié

Published on 10/12/2019 à 13h08 following a purchase from 02/12/2019

Good

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Acheteur Vérifié

Published on 09/12/2019 à 21h48 following a purchase from 01/12/2019

Very satisfied

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Acheteur Vérifié

Published on 09/12/2019 à 21h27 following a purchase from 30/11/2019

the discounts granted during Black Friday made this purchase even more interesting

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Acheteur Vérifié

Published on 09/12/2019 à 21h24 following a purchase from 29/11/2019

Very good product

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Acheteur Vérifié

Published on 09/12/2019 à 20h11 following a purchase from 30/11/2019

good service

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Acheteur Vérifié

Published on 09/12/2019 à 20h04 following a purchase from 30/11/2019

excellent quality

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Acheteur Vérifié

Published on 09/12/2019 à 18h44 following a purchase from 01/12/2019

Item of very good quality, fast and careful delivery. I recommend this site 100%.

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Acheteur Vérifié

Published on 09/12/2019 à 17h33 following a purchase from 30/11/2019

Good finish. Item conforms to the ordered product

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Acheteur Vérifié

Published on 09/12/2019 à 16h31 following a purchase from 30/11/2019

Fast and careful shipping

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Acheteur Vérifié

Published on 09/12/2019 à 16h24 following a purchase from 29/11/2019

Hello package received on time nothing to say as usual. And even better than I thought.

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Acheteur Vérifié

Published on 09/12/2019 à 16h09 following a purchase from 01/12/2019

perfect, very good

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Acheteur Vérifié

Published on 09/12/2019 à 16h05 following a purchase from 01/12/2019

Well-made site, a lot of choices...

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Acheteur Vérifié

Published on 09/12/2019 à 15h54 following a purchase from 01/12/2019

simple and logical navigation

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Acheteur Vérifié

Published on 09/12/2019 à 15h49 following a purchase from 29/11/2019

exact description and comments

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Acheteur Vérifié

Published on 09/12/2019 à 15h38 following a purchase from 01/12/2019

Nothing to say.
Serious, promptness....

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