Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 09/09/2019 à 13h10 following a purchase from 01/09/2019

Speed efficiency thank you very much

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Acheteur Vérifié

Published on 08/09/2019 à 09h58 following a purchase from 30/08/2019

Fast delivery, beautiful product quality, comfortable.
I recommend the TRACLET brand.

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Acheteur Vérifié

Published on 07/09/2019 à 09h20 following a purchase from 29/08/2019

Received the second cap well, I am waiting for the refund of the first one.

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Acheteur Vérifié

Published on 06/09/2019 à 14h42 following a purchase from 24/08/2019

The Traclet hat shop has a clear site for all budgets. Orders, preferences, tracking are done quickly thanks to communicative means and a team. Thank you.

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Acheteur Vérifié

Published on 06/09/2019 à 10h00 following a purchase from 27/08/2019

good service, good items

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Acheteur Vérifié

Published on 06/09/2019 à 08h59 following a purchase from 28/08/2019

I am very satisfied with the item I purchased and the service for sending the package.
thank you.

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Acheteur Vérifié

Published on 05/09/2019 à 17h43 following a purchase from 28/08/2019

Sometimes a few difficulties in finding the product already seen in previous days.

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Acheteur Vérifié

Published on 05/09/2019 à 10h00 following a purchase from 28/08/2019

Product and delivery conform to the order

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Acheteur Vérifié

Published on 05/09/2019 à 02h46 following a purchase from 28/08/2019

Well-designed site, easy to navigate

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Acheteur Vérifié

Published on 04/09/2019 à 16h21 following a purchase from 27/08/2019

Everything is perfect, thank you!

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Acheteur Vérifié

Published on 04/09/2019 à 06h37 following a purchase from 22/08/2019

I have already given my opinion on your delivery on your messaging system.

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Response from Chapellerie Traclet Published on 05/09/2019

Hello
Following your message, we took a bit of time because we asked for information from the post office.
They indicated that they delivered the package with a signature. That is why we asked you for photos in order to proceed with the necessary steps with the post office.
If you do not have photos, please send us a sworn statement to try to obtain compensation and to be able to send you a hat in good condition.
Best regards
Traclet

Acheteur Vérifié

Published on 03/09/2019 à 17h43 following a purchase from 26/08/2019

Very beautiful site

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Acheteur Vérifié

Published on 03/09/2019 à 13h03 following a purchase from 26/08/2019

Perfect, fast delivery

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Acheteur Vérifié

Published on 02/09/2019 à 18h40 following a purchase from 26/08/2019

Excellent site and perfect transaction

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Acheteur Vérifié

Published on 02/09/2019 à 17h14 following a purchase from 25/08/2019

The hat I bought in your store is very beautiful, reasonably priced and of great quality. Thank you and thank you

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Acheteur Vérifié

Published on 02/09/2019 à 14h07 following a purchase from 26/08/2019

Navigation on the site is very easy. Delivery in record time. Very serious. This is my first order and I am totally satisfied. I highly recommend.

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Response from Chapellerie Traclet Published on 05/09/2019

Thank you for your comment.
Your suggestion for a notice is a solution that we will study.
However, we have a white paper on hats; here is the link on our site
https://www.chapellerie-traclet.com/fr/content/14-comment-conserver-son-chapeau
Best regards
Traclet

Acheteur Vérifié

Published on 02/09/2019 à 13h55 following a purchase from 23/08/2019

Very functional. Simple.

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Acheteur Vérifié

Published on 02/09/2019 à 13h12 following a purchase from 05/07/2019

Very good

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Acheteur Vérifié

Published on 01/09/2019 à 17h03 following a purchase from 19/08/2019

It just needs a photo with the hat on a person to get an even better opinion on the product

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Acheteur Vérifié

Published on 01/09/2019 à 16h23 following a purchase from 18/08/2019

great

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Acheteur Vérifié

Published on 31/08/2019 à 11h28 following a purchase from 14/08/2019

very satisfied customer. Will buy again type Gamblino black

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Acheteur Vérifié

Published on 31/08/2019 à 00h18 following a purchase from 19/08/2019

excellent product, very satisfied, thank you.

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Acheteur Vérifié

Published on 30/08/2019 à 15h47 following a purchase from 08/08/2019

Very helpful

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Acheteur Vérifié

Published on 30/08/2019 à 15h18 following a purchase from 19/08/2019

this hat will effectively protect my angioma on the neck from the sun

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Acheteur Vérifié

Published on 30/08/2019 à 14h55 following a purchase from 20/08/2019

Satisfied in every way

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Acheteur Vérifié

Published on 29/08/2019 à 21h42 following a purchase from 21/08/2019

Fast delivery, items as described Perfect

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Acheteur Vérifié

Published on 29/08/2019 à 21h34 following a purchase from 19/08/2019

Fast and efficient

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Acheteur Vérifié

Published on 29/08/2019 à 21h22 following a purchase from 20/08/2019

Quick service.

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Acheteur Vérifié

Published on 29/08/2019 à 18h56 following a purchase from 14/08/2019

Quality items. Fast and careful shipping.

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Acheteur Vérifié

Published on 29/08/2019 à 15h21 following a purchase from 16/08/2019

navigation is easy, clear presentation, lots of choices

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Acheteur Vérifié

Published on 29/08/2019 à 14h14 following a purchase from 20/08/2019

Very fast delivery product as ordered

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Acheteur Vérifié

Published on 29/08/2019 à 13h33 following a purchase from 21/08/2019

PERFECT!.. THANK YOU

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Acheteur Vérifié

Published on 28/08/2019 à 13h44 following a purchase from 19/08/2019

Quick and well done! The description matches what is received!

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Acheteur Vérifié

Published on 28/08/2019 à 13h29 following a purchase from 20/08/2019

*****

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Acheteur Vérifié

Published on 27/08/2019 à 16h08 following a purchase from 17/08/2019

perfect

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Acheteur Vérifié

Published on 27/08/2019 à 13h45 following a purchase from 12/08/2019

PLEASANT SITE. FAST DELIVERY.

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Acheteur Vérifié

Published on 26/08/2019 à 17h41 following a purchase from 18/08/2019

Lots of choices on the site, received within the announced deadlines. Product meets my expectations, good quality.

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Acheteur Vérifié

Published on 26/08/2019 à 15h44 following a purchase from 17/08/2019

Well organized site

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Acheteur Vérifié

Published on 26/08/2019 à 13h57 following a purchase from 18/08/2019

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Acheteur Vérifié

Published on 25/08/2019 à 17h01 following a purchase from 15/08/2019

Significant choice with practical methodical presentation. Items conform to descriptions. Fast delivery

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