Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Very good, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Very extensive range of models. Models very well presented.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Everything is fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Very good site. Meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Very good, nothing to complain about. Meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Quality hat 5 (classy)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Happy with my purchase, corresponds to the quality I was looking for, I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Order arrived as expected and very quickly. Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Remarkable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
I recommend it here in Switzerland.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Received within a reasonable time, product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Wide selection of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Clear and easy-to-use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Fast and good products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2019
Delivery time announced 2 to 3 weeks. After 1 month of waiting, we had to call for the shipment of our item to be initiated. Address to avoid if you are in a hurry
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Response from Chapellerie Traclet
Hello
Please excuse us for this additional delay of one week.
It is not because you called us that the shipment was triggered.
Tilley had a delay in its delivery due to the upcoming summer season.
We hope that the hat will satisfy you.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Very good site with good explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Clear site. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Very good, fast and good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Wide selection of hats of all kinds.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
This hat meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
I recommend this site for the wide selection offered, quality products, and made in France/Europe.....!....and the delivery time is impeccable, with order tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Great choice, well-presented models.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Fast and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Very good phone reception
Very quick exchange
Very good quality of products
I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Huge choice, really for all tastes, very easy to use the site is well made perfect......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
good quality hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
user-friendly site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
excellent honest seller fast and serious sale of exceptional and quality items careful shipping recommended without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
Site dedicated to sought-after items / Quality choice and rigorous brand selection / Customer service, shipping, packaging perfectly adapted to the sought-after skills.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Magnificent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Item corresponding to that of the site. Delivery within a respected timeframe. Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
really very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
A site that is a true Alibaba's cave, where you can find a range of hats and headgear from the most classic to the most exotic even folkloric!!! My Tilley hat for working in the vineyards and in agricultural environments arrived quickly at a Relay point and is exactly what I expected. The way to measure my head size being well explained on the site, I had no unpleasant surprises. Completely satisfied and I am eager to get a straw hat and maybe even an Auvergne hat... always in the spirit of the agricultural worker. I was pleasantly surprised to even find high-quality white felt clown hats. I almost regret not being a comedian anymore.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Hello, very good site, I always find what I need. Fast service and impeccable delivery, thank you. A small discount sometimes would be welcome for other items ^^.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
T.B ---9
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
Excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
SUPER PRO
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
fast delivery and everything in good condition
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