Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

Reset filters
S
Sandrine H.
Rating: 5 out of 5
following a purchase from 29/11/2025
The quality and deadlines were respected. This is the second time and it is always so professional, reliable company.
Translated reviews
Response from Chapellerie Traclet
Dear Sandrine,

We warmly thank you for your flattering review and your renewed trust in our hat shop. It is a real pleasure to know that you are satisfied with the quality of our products and our service. Your feedback motivates us to continue working with rigor and professionalism. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team
P
Philippe G.
Rating: 5 out of 5
following a purchase from 04/12/2025
-
Translated reviews
Response from Chapellerie Traclet
Dear Philippe,

We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority and we are delighted that our offer pleases you. Do not hesitate to contact us if you need advice or additional information. See you very soon in our store!

Best regards,
The Chapellerie Traclet team.
C
Cyril F.
Rating: 5 out of 5
following a purchase from 08/12/2025
Order delivered quickly
Translated reviews
Response from Chapellerie Traclet
Hello Cyril,

We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to learn that your order was delivered quickly. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
J
Jean-Pierre F.
Rating: 5 out of 5
following a purchase from 01/12/2025
Good quality product fast delivery
Translated reviews
Response from Chapellerie Traclet
Hello Jean-Pierre,

Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that you are satisfied with the quality of our products and our delivery service. Your satisfaction is our priority. We look forward to seeing you again on our site!

Best regards,
The Chapellerie Traclet team
J
Jean F.
Rating: 5 out of 5
following a purchase from 07/12/2025
It was perfect
Translated reviews
Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Jean. We are delighted to learn that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our priority, and we hope to see you again soon among our customers.
F
Florence C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Plethora of choices in elegance
Translated reviews
Response from Chapellerie Traclet
Hello Florence,

Thank you very much for your flattering review! We are delighted that you appreciated the diversity and elegance of our selection. Your satisfaction is our priority, and we hope to see you again soon on our site!

Best regards,
The Chapellerie Traclet team
C
Claudine L.
Rating: 5 out of 5
following a purchase from 28/11/2025
This is the 3rd order I have placed on this site and it is always perfect
Translated reviews
Response from Chapellerie Traclet
Dear Claudine,

We warmly thank you for your loyalty and for your enthusiastic review. We are delighted to learn that your orders have always gone perfectly. Your satisfaction is our priority, and we will be happy to serve you again during your next visits to our site.

Best regards,
The Chapellerie Traclet team
C
Colette A.
Rating: 5 out of 5
following a purchase from 09/12/2025
5/5
Translated reviews
Response from Chapellerie Traclet
Dear Colette,

Thank you very much for your flattering review and for taking the time to share your experience with us. We are delighted that our site "Chapellerie Traclet" has met your expectations. We look forward to seeing you again soon!

Best regards,
The Chapellerie Traclet team
C
Claire S.
Rating: 5 out of 5
following a purchase from 02/12/2025
Order received on time and products of very nice quality
Translated reviews
Response from Chapellerie Traclet
Dear Claire,

Thank you very much for your review and your maximum rating! We are delighted to learn that your order was delivered on time and that you are satisfied with the quality of our products. Your satisfaction is our priority. We look forward to seeing you again soon on our site!

Best regards,
The Chapellerie Traclet team
C
Christian Z.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good
Translated reviews
Response from Chapellerie Traclet
Dear Christian,

We sincerely thank you for your positive comment and your 5-star rating. We are delighted to learn that you had a very satisfactory experience on our Chapellerie Traclet site. Please do not hesitate to reach out to us if you have any questions or need advice.

Best regards,
The Chapellerie Traclet team
S
Stephane T.
Rating: 5 out of 5
following a purchase from 28/11/2025
Serious company with which one cannot be disappointed.
Translated reviews
Response from Chapellerie Traclet
Response in progress.
P
Pierre G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Good product, careful delivery, perfect.
Translated reviews
Response from Chapellerie Traclet
Dear Mr. Pierre, we warmly thank you for your flattering review and your perfect rating. We are delighted to learn that you are satisfied with our products and our delivery service.
A
Alain T.
Rating: 5 out of 5
following a purchase from 28/11/2025
Order compliant and received quickly
Translated reviews
Response from Chapellerie Traclet
Dear Alain,

We sincerely thank you for your positive review and are delighted to learn that your order was compliant and delivered quickly. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service.

We hope to see you again soon on our site!

Best regards,
The Chapellerie Traclet team
G
Gisele Et Fabienne R.
Rating: 5 out of 5
following a purchase from 29/11/2025
A site that offers for sale many hats, caps, and berets, for all tastes and budgets. When there is no more hat shop nearby, it is an excellent alternative.
Translated reviews
Response from Chapellerie Traclet
Dear Gisele and Fabienne,

We sincerely thank you for your flattering review regarding our site "Chapellerie Traclet". We are delighted that our wide selection of hats, caps, and berets suits you and that our online service is an appreciated solution. Your satisfaction is our priority, and we hope to welcome you again soon.

Best regards,
The Chapellerie Traclet team
H
Hervé L.
Rating: 5 out of 5
following a purchase from 02/12/2025
Efficiency, quality, speed, and very professional!
Translated reviews
Response from Chapellerie Traclet
We sincerely thank you, Mr. Hervé, for your flattering evaluation of our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted to have been able to meet your expectations in terms of efficiency and quality. We look forward to serving you again!
F
Francoise D.
Rating: 5 out of 5
following a purchase from 06/12/2025
Compliant
Translated reviews
Response from Chapellerie Traclet
Dear Françoise,

We sincerely thank you for your positive review and are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority. We look forward to seeing you again soon!

Best regards,
The Chapellerie Traclet team
N
Nasid B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast and efficient
Translated reviews
Response from Chapellerie Traclet
Hello Nasid,

Thank you very much for your positive review! We are delighted to learn that you found our service fast and efficient. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
A
Alban B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
Translated reviews
Response from Chapellerie Traclet
Dear Alban,

We warmly thank you for your flattering review and for the maximum rating of 5/5. Your satisfaction is our priority, and we are delighted that you found your experience perfect at Chapellerie Traclet. We look forward to welcoming you again very soon.

Best regards,
The Chapellerie T
G
Gillles D.
Rating: 1 out of 5
following a purchase from 09/12/2025
Hat showing a defect! The seller did not agree to a return! Unacceptable!
Translated reviews
Response from Chapellerie Traclet
Hello Gilles,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with your hat. We are committed to customer satisfaction and wish to understand your situation in order to find a solution.
However, we sent you a photo showing how this type of cap fits snugly to conform to the head.
We remain at your disposal.
Best regards,
The Traclet Hat Team
S
Stéphane D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Excellent product. Fast delivery. I recommend Chapellerie Traclet.
Translated reviews
Response from Chapellerie Traclet
Hello Stéphane,

Thank you very much for your positive review! We are delighted that our products and our delivery service satisfied you. Your recommendation is greatly appreciated!

We look forward to serving you again.

Best regards,
The Chapellerie Traclet team
B
Bernard S.
Rating: 5 out of 5
following a purchase from 30/11/2025
Hat delivered on time, pleasant to wear. Thank you
Translated reviews
Response from Chapellerie Traclet
Dear Bernard,

We sincerely thank you for your flattering review. We are delighted to learn that you are satisfied with your hat and that it was delivered on time. Your satisfaction is our priority, and your comments motivate us to continue providing quality service. Please do not hesitate to reach out to us for your future purchases.

Best regards,
The Chapellerie Traclet team
D
Daniel J.
Rating: 5 out of 5
following a purchase from 10/12/2025
Item compliant with the description. Very good material. Very fast shipping.
Translated reviews
Response from Chapellerie Traclet
Dear Daniel,

Thank you very much for your flattering review and we are delighted to learn that the item met your expectations. Your satisfaction is our priority, and we hope to see you soon on our "Chapellerie Traclet" site.

Best regards,
The Chapellerie Traclet team
M
Mathilde S.
Rating: 5 out of 5
following a purchase from 30/11/2025
Quality products delivered quickly and carefully packaged.
Translated reviews
Response from Chapellerie Traclet
Hello Mathilde,

Thank you very much for your positive review! We are delighted to learn that you are satisfied with the quality of our products and the delivery service. Your feedback is greatly appreciated and motivates us to continue offering the best to our customers.

See you soon at Chapellerie Traclet!

Best regards,
The Traclet team
P
Philippe D.
Rating: 5 out of 5
following a purchase from 22/11/2025
-
Translated reviews
Response from Chapellerie Traclet
Hello Philippe,

Thank you very much for your positive feedback and your 5-star rating! We are delighted to learn that you are satisfied with your experience on our site. Please feel free to reach out to us if you have any questions or future needs.

Best regards,
The Chapellerie Traclet team
A
Anatole L.
Rating: 5 out of 5
following a purchase from 28/11/2025
I am satisfied.
Translated reviews
Response from Chapellerie Traclet
Hello Anatole,

Thank you so much for your review! We are delighted to learn that you are satisfied with your experience on our "Chapellerie Traclet" site. Your satisfaction is our priority, and we hope to see you soon.

Best regards,
The Chapellerie Traclet team
M
Michelle B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very satisfied, thank you
Translated reviews
Response from Chapellerie Traclet
Dear Michelle,

Thank you very much for your flattering review and we are delighted to learn that you are very satisfied with your experience on our "Chapellerie Traclet" site. Your satisfaction is our priority and we hope to see you soon for new discoveries.

Best regards,
The Chapellerie Traclet team
J
John C.
Rating: 5 out of 5
following a purchase from 07/12/2025
Delivered as expected
Translated reviews
Response from Chapellerie Traclet
We sincerely thank you, John, for your positive review and your 5/5 rating. We are delighted to learn that your order was delivered as expected. Your satisfaction is our priority, and it is a pleasure to serve you. Please feel free to reach out to us for your future hat needs.
J
Jacqueline H.
Rating: 5 out of 5
following a purchase from 10/12/2025
-
Translated reviews
Response from Chapellerie Traclet
Dear Jacqueline, we warmly thank you for your positive feedback regarding our "Chapellerie Traclet" site. Your satisfaction is our priority, and we are delighted that your experience was so pleasant. Please feel free to reach out to us for any questions or future needs.
F
Fulvio D.
Rating: 5 out of 5
following a purchase from 02/12/2025
elegant hat, beautiful quality
Translated reviews
Response from Chapellerie Traclet
Hello Fulvio,

Thank you very much for your review! We are delighted to learn that you appreciate the elegance and quality of our hats. Your satisfaction is our priority, and we hope to see you soon on our site.

Best regards,
The Chapellerie Traclet team
F
Francois L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Hat received very quickly, meets expectations. Always excellent service from Chapellerie Traclet! Happy holidays to your entire team
Translated reviews
Response from Chapellerie Traclet
We warmly thank you, François, for your flattering review and your trust in Chapellerie Traclet. We are delighted to learn that you are satisfied with your purchase and our service. We also wish you very happy holidays!
V
Véronique J.
Rating: 5 out of 5
following a purchase from 05/12/2025
Beautiful warm chapka
Translated reviews
Response from Chapellerie Traclet
Dear Véronique, we warmly thank you for your flattering review. We are delighted to learn that you appreciate the quality of our chapka and its comfort. We look forward to seeing you soon on our site to discover other models!
M
Marie Noelle G.
Rating: 5 out of 5
following a purchase from 28/11/2025
I am very satisfied with my hat. Fast delivery.
Translated reviews
Response from Chapellerie Traclet
Dear Marie Noëlle,

Thank you so much for your flattering review! We are delighted to learn that you are satisfied with your hat and that the delivery was fast. Your satisfaction is our priority, and we hope to see you soon on our site.

Best regards,
The Chapellerie Traclet team
B
Blaise D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything is perfect.
Translated reviews
Response from Chapellerie Traclet
Hello Blaise,

A big thank you for your flattering review! We are delighted that our "Chapellerie Traclet" site has met your expectations. Your satisfaction is our priority. See you soon!

Best regards,
The Chapellerie Traclet team
J
Jean-Pierre O.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very satisfied with my purchase, very good product.
Translated reviews
Response from Chapellerie Traclet
Hello Jean-Pierre,

Thank you very much for your positive feedback! We are delighted to learn that you are satisfied with your purchase and that our product met your expectations. Your satisfaction is our priority. We look forward to seeing you soon on our site!

Best regards,
The Chapellerie Traclet team
I
Isabelle P.
Rating: 5 out of 5
following a purchase from 05/12/2025
-
Translated reviews
Response from Chapellerie Traclet
Hello Isabelle,

Thank you very much for your positive review! We are delighted that our site suits you. Please feel free to reach out to us if you have any questions or need assistance.

Best regards,
The Chapellerie Traclet team
J
Joël B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect
Translated reviews
Response from Chapellerie Traclet
Dear Joël,

We sincerely thank you for your 5/5 rating and your flattering comment. Your satisfaction is our greatest reward, and we are thrilled that our hat shop met your expectations. We look forward to welcoming you again!
A
Ana C.
Rating: 5 out of 5
following a purchase from 10/12/2025
beautiful product both design and quality, impeccable delivery
Translated reviews
Response from Chapellerie Traclet
Dear Ana,

We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted that you are satisfied with both the design and quality of our products, as well as our delivery service. Your satisfaction is our priority, and your positive feedback encourages us to continue improving our offerings. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team
B
Benjamin M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Perfect!
Translated reviews
Response from Chapellerie Traclet
Dear Benjamin,

We sincerely thank you for your flattering review and for the maximum rating of 5/5! Your satisfaction is our greatest reward, and we are thrilled that our service met your expectations. We look forward to welcoming you again on our site "Chapellerie Traclet".

Best regards,
The Chapellerie Traclet team.
M
Matthieu B.
Rating: 5 out of 5
following a purchase from 02/08/2025
Thank you to the hat shop for being responsive and for quickly exchanging my cap due to a size issue. Very nice cap.
Translated reviews
Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Matthieu. We are delighted to learn that our quick service met your expectations and that you appreciate your new cap. Please feel free to reach out to us for any other requests; we will always be here to help you.
A
Alain G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Large selection, quality products, perfect delivery
Translated reviews
Response from Chapellerie Traclet
Dear Alain,

We sincerely thank you for your flattering review. We are delighted to learn that you appreciated our wide selection of products as well as the quality of our items. Your satisfaction is our priority, and we are happy that the delivery met your expectations. We look forward to seeing you again soon on our site.

Best regards,
The Chapellerie Traclet team.