Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 01/03/2018 à 09h41 following a purchase from 17/02/2018

good reception. package in good condition

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Acheteur Vérifié

Published on 28/02/2018 à 19h59 following a purchase from 20/02/2018

Very beautiful product.

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Acheteur Vérifié

Published on 28/02/2018 à 17h22 following a purchase from 19/02/2018

Good site

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Acheteur Vérifié

Published on 28/02/2018 à 15h31 following a purchase from 10/02/2018

Fast delivery Good quality

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Acheteur Vérifié

Published on 28/02/2018 à 14h53 following a purchase from 10/02/2018

Pleasant site.

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Acheteur Vérifié

Published on 28/02/2018 à 14h33 following a purchase from 18/02/2018

Perfect

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Acheteur Vérifié

Published on 28/02/2018 à 14h33 following a purchase from 19/02/2018

Product received quickly, packaging of very good quality,

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Acheteur Vérifié

Published on 28/02/2018 à 13h13 following a purchase from 20/02/2018

Very comprehensive site in terms of choice, Excellent

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Acheteur Vérifié

Published on 28/02/2018 à 10h40 following a purchase from 01/02/2018

very good but I was supposed to be called back when the requested size was available and that was not done

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Acheteur Vérifié

Published on 28/02/2018 à 10h33 following a purchase from 31/01/2018

very good

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Acheteur Vérifié

Published on 28/02/2018 à 09h08 following a purchase from 16/02/2018

Very good experience, everything went well.

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Acheteur Vérifié

Published on 27/02/2018 à 17h07 following a purchase from 23/01/2018

Serious company

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Acheteur Vérifié

Published on 27/02/2018 à 13h32 following a purchase from 18/02/2018

Great purchase and excellent service

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Acheteur Vérifié

Published on 27/02/2018 à 13h30 following a purchase from 16/02/2018

Pleasant site to visit and responsive service.

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Acheteur Vérifié

Published on 27/02/2018 à 13h27 following a purchase from 17/02/2018

very good

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Acheteur Vérifié

Published on 27/02/2018 à 13h17 following a purchase from 17/02/2018

tb tb

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Acheteur Vérifié

Published on 27/02/2018 à 12h51 following a purchase from 18/02/2018

Stetson hat boxes very well delivered in good condition. One size! I have a Stetson Lariat 5x size 58, it is too big to fit in the box!!! Too bad.

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Acheteur Vérifié

Published on 27/02/2018 à 07h42 following a purchase from 07/02/2018

Quality hat, Very satisfied

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Acheteur Vérifié

Published on 25/02/2018 à 13h03 following a purchase from 11/02/2018

site rich in choices, one can only find happiness there
Very fast delivery, perfect

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Acheteur Vérifié

Published on 24/02/2018 à 19h17 following a purchase from 14/02/2018

it is a very well-stocked site and we have the choice I am very satisfied with my item

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Acheteur Vérifié

Published on 24/02/2018 à 17h57 following a purchase from 15/02/2018

SATISFIED WITH MY PURCHASE IN GENERAL EVERYTHING GOES VERY WELL WITH TRACLET

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Acheteur Vérifié

Published on 24/02/2018 à 17h49 following a purchase from 07/02/2018

Very good, pleasant and available in case of need for additional information about the item (different sizes depending on the brand)

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Acheteur Vérifié

Published on 24/02/2018 à 17h40 following a purchase from 09/02/2018

item conforms to the order

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Acheteur Vérifié

Published on 24/02/2018 à 17h33 following a purchase from 14/02/2018

Trustworthy site; Very large choice, and informed advice.

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Acheteur Vérifié

Published on 24/02/2018 à 13h59 following a purchase from 15/02/2018

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 24/02/2018 à 12h41 following a purchase from 08/02/2018

The size is perfect
The leather is very beautiful
It seems very durable and well waterproof
Careful packaging and delivered quickly
I recommend

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Acheteur Vérifié

Published on 24/02/2018 à 12h27 following a purchase from 31/01/2018

Note: 0
My package does not correspond at all to what I ordered! Totally unhappy!

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Response from Chapellerie Traclet Published on 24/02/2018

Hello
Please excuse us if we made a mistake.
Why didn't you contact us by email or phone?
Please let us know the model received and if we made a mistake, we will correct it.
Email
[email protected]
Best regards
Traclet

Acheteur Vérifié

Published on 24/02/2018 à 10h05 following a purchase from 27/12/2017

Complete

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Acheteur Vérifié

Published on 24/02/2018 à 09h03 following a purchase from 14/02/2018

Very good!

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Acheteur Vérifié

Published on 24/02/2018 à 08h56 following a purchase from 11/02/2018

a lot of choices

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Acheteur Vérifié

Published on 23/02/2018 à 17h20 following a purchase from 12/02/2018

very clear

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Acheteur Vérifié

Published on 23/02/2018 à 17h18 following a purchase from 12/02/2018

perfect

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Acheteur Vérifié

Published on 23/02/2018 à 16h53 following a purchase from 11/02/2018

Well presented and detailed products. The site is well designed. Wide choice.

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Acheteur Vérifié

Published on 23/02/2018 à 14h24 following a purchase from 10/02/2018

A good order

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Acheteur Vérifié

Published on 23/02/2018 à 13h43 following a purchase from 09/01/2018

Very good

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Acheteur Vérifié

Published on 23/02/2018 à 13h31 following a purchase from 15/02/2018

A wide choice of very diverse models, some promotions here and there, & a super fast shipping and delivery ... for me everything is fine thank you

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Acheteur Vérifié

Published on 23/02/2018 à 12h32 following a purchase from 14/02/2018

Order compliant and quality service.

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Acheteur Vérifié

Published on 22/02/2018 à 21h46 following a purchase from 03/02/2018

Ease of use, huge choice, friendly and efficient phone support in case of problems.

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Acheteur Vérifié

Published on 22/02/2018 à 18h39 following a purchase from 13/02/2018

Very correct site! Having returned my order I was refunded immediately! Thank you

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Acheteur Vérifié

Published on 22/02/2018 à 17h47 following a purchase from 14/02/2018

super fast!

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