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Rating: 5 out of 5
Very good!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersF
Rating: 5 out of 5
Serious. Impeccable delivery and on time.
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J
Rating: 5 out of 5
Beautiful product in every way. I had requested an enlargement (size 61 not available > 62) which was perfectly done within the announced deadlines: I highly recommend!
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R
Rating: 5 out of 5
Speed of shipping. Product quality. Thank you.
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D
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Good product, fast delivery.
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S
Rating: 5 out of 5
Impeccable
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M
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very well, thank you for your kindness and the impeccable delivery time.
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D
Rating: 5 out of 5
Packages and items perfect nothing to complain about
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C
Rating: 5 out of 5
Very happy with the hat and delivery even before the announced date. I recommend this site.
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R
Rating: 5 out of 5
Perfect!
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P
Rating: 5 out of 5
Five stars!
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D
Rating: 5 out of 5
fast shipping and a nice hat that meets my expectations
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M
Rating: 5 out of 5
The hat is as described. It was a good price and was delivered to London in reasonable time.
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B
Rating: 5 out of 5
Received on time, packaging and packaging, impeccable.
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E
Rating: 5 out of 5
Product that meets expectations and delivery faster than announced! Very good therefore.
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C
Rating: 1 out of 5
Hello, I chose the hat because it had a cord to attach it. However, upon receipt, this is not the case. In case of wind, the hat flies away. This means I can only use it in calm weather. Best regards,
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Response from Chapellerie Traclet
Hello Chantal,
We understand your disappointment regarding the hat and we are sincerely sorry for this situation. For this model, we do not indicate that it has a cord, the photo is taken on a display stand but at no time do we indicate a cord to attach it.
If needed, we can send you one by mail.
Best regards,
The boutique team.
We understand your disappointment regarding the hat and we are sincerely sorry for this situation. For this model, we do not indicate that it has a cord, the photo is taken on a display stand but at no time do we indicate a cord to attach it.
If needed, we can send you one by mail.
Best regards,
The boutique team.
Y
Rating: 5 out of 5
Super cap, very practical and comfortable, I particularly appreciate the short visor that allows for an unobstructed view.
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G
Rating: 5 out of 5
Impeccable. Everything, as expected!
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A
Rating: 5 out of 5
Product conforms. Fast shipping
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E
Rating: 5 out of 5
Very fast shipping with quality at the appointment. Thank you
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P
Rating: 5 out of 5
Very satisfying purchase. Easy phone contact.
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F
Rating: 5 out of 5
Interesting quality price ratio. Delivery neat and fast
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Y
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
The delivery was fast nothing to report on that side
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P
Rating: 5 out of 5
I give 5 stars to Chapellerie Traclet for the quality of the product as well as for the shipping.
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T
Rating: 5 out of 5
Very good, suitable for the heatwave.
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G
Rating: 5 out of 5
Fast delivery. Product conforms to the description…
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C
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Very Happy with my Skala hat and the price was excellent
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J
Rating: 5 out of 5
Product faithful to my expectations
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M
Rating: 5 out of 5
Very good box!
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P
Rating: 5 out of 5
The ordered product perfectly meets my expectations. Very fast delivery, I am very satisfied.
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E
Rating: 1 out of 5
The 2 hats are very beautiful. BUT: the delivery time indicated at the order was not respected at all. I received the grouped order almost three weeks too late. I needed one of the hats for my vacation and it was therefore missed. This is not acceptable from the seller.
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Response from Chapellerie Traclet
Hello Elisabeth,
Thank you for taking the time to share your experience. We are delighted that you like the hats, but we are truly sorry to learn that the delivery time was not respected. We attach great importance to your satisfaction and would like to discuss this situation with you to find a solution.
Please feel free to contact us directly so that we can assist you in the best way possible.
Sincerely,
The Traclet Hat Team
Thank you for taking the time to share your experience. We are delighted that you like the hats, but we are truly sorry to learn that the delivery time was not respected. We attach great importance to your satisfaction and would like to discuss this situation with you to find a solution.
Please feel free to contact us directly so that we can assist you in the best way possible.
Sincerely,
The Traclet Hat Team
V
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Great choice - Fast delivery
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G
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Quality product delivered quickly. I recommend.
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