Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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C
Carole P.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very good products: very high quality!
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Dominique M.
Rating: 5 out of 5
following a purchase from 21/10/2025
Perfect from A to Z
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D
Dominique A.
Rating: 5 out of 5
following a purchase from 21/10/2025
Great selection. Fast delivery. Nothing to complain about. Thank you for everything.
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Véronique L.
Rating: 5 out of 5
following a purchase from 21/10/2025
Perfect!
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Thierry O.
Rating: 5 out of 5
following a purchase from 20/10/2025
Perfect
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Claude A.
Rating: 5 out of 5
following a purchase from 19/10/2025
Item conforms to its description
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Bernard P.
Rating: 5 out of 5
following a purchase from 19/10/2025
Good quality/price ratio and fast delivery
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John Carl B.
Rating: 5 out of 5
following a purchase from 20/10/2025
Nothing to report, perfect
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Pierre D.
Rating: 5 out of 5
following a purchase from 21/10/2025
Very efficient
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Luc D.
Rating: 5 out of 5
following a purchase from 21/10/2025
Fast and careful!
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Françoise H.
Rating: 5 out of 5
following a purchase from 20/10/2025
Nothing to complain about as usual
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M
Michel H.
Rating: 5 out of 5
following a purchase from 13/10/2025
Fast shipping.
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Roger D.
Rating: 5 out of 5
following a purchase from 16/10/2025
Fast delivery, good product
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Olivier V.
Rating: 5 out of 5
following a purchase from 18/10/2025
-
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Cécile R.
Rating: 5 out of 5
following a purchase from 20/10/2025
Thank you
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Lise-Marie D.
Rating: 5 out of 5
following a purchase from 18/10/2025
Navigation on the site is very smooth. Fast delivery. Very satisfied
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Mehdi F.
Rating: 5 out of 5
following a purchase from 16/08/2025
Great purchase, everything went well
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Dominique C.
Rating: 5 out of 5
following a purchase from 18/10/2025
Smooth search, delivery as promised and fast
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Fabien D.
Rating: 5 out of 5
following a purchase from 18/10/2025
Perfect. Thank you.
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Christian M.
Rating: 5 out of 5
following a purchase from 19/10/2025
Conforms to my expectations
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 15/10/2025
great choice, good descriptions, fast delivery
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Elisabeth P.
Rating: 5 out of 5
following a purchase from 12/10/2025
Beautiful quality hat. Very pleasant to wear and interesting for its double use with or without ear flaps.
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Monique D.
Rating: 1 out of 5
following a purchase from 13/10/2025
Order not received
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Jérôme L.
Rating: 5 out of 5
following a purchase from 13/10/2025
very good
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Antonio S.
Rating: 5 out of 5
following a purchase from 16/10/2025
Excellent !!!
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Jf S.
Rating: 5 out of 5
following a purchase from 17/10/2025
Fast delivery, product faithful to my order, serious company, I recommend
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Patrick D.
Rating: 5 out of 5
following a purchase from 17/10/2025
Responsive after a order error, fast delivery quality product.
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Thierry D.
Rating: 5 out of 5
following a purchase from 17/10/2025
Perfect,
The product corresponds well to its description.
Very efficient order processing
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Jean-François B.
Rating: 5 out of 5
following a purchase from 16/10/2025
Very good quality item and received before the expected date.
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David P.
Rating: 5 out of 5
following a purchase from 16/10/2025
very good
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Jean-Francois C.
Rating: 5 out of 5
following a purchase from 17/10/2025
Impeccable customer service, thank you for your seriousness and efficiency. Best regards.
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Patrick B.
Rating: 5 out of 5
following a purchase from 12/10/2025
very good
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Nathalie E.
Rating: 5 out of 5
following a purchase from 12/10/2025
Thank you for your speed for the well-packaged shipment.
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Jean-Jack B.
Rating: 5 out of 5
following a purchase from 16/10/2025
Neat and chic creations
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Christine Z.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very happy with my hat, very nice quality
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Sylvie L.
Rating: 5 out of 5
following a purchase from 14/10/2025
very well served, service always impeccable and careful and attentive. I highly recommend as the product is made in Haute-Loire!
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Nicole L.
Rating: 5 out of 5
following a purchase from 14/10/2025
Easy and professional
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Karim M.
Rating: 5 out of 5
following a purchase from 11/10/2025
Efficient delivery service, order arrived ahead of schedule
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Thomas A.
Rating: 5 out of 5
following a purchase from 13/10/2025
Perfect
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Christian B.
Rating: 5 out of 5
following a purchase from 14/10/2025
Everything is good except the delivery by Mondial Relay always erratic.
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