Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
Very good phone reception and very good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Very good site. Serious. Fast. A wishlist or favorites section to store our choices without having to put them in the cart would be welcome. Otherwise, nothing to complain about. Very large selection for all budgets.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
The descriptions are clear and the photo of the ordered product corresponds to reality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Excellent speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
a top-notch customer service.... delivered in less than 24H.. careful delivery. First order and certainly not the last...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Perfectly clear and well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
I recommend it. The product we received corresponds well to the one ordered, the prices are advantageous compared to other stores and the delivery times are well respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
very good service and very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Makes you want to look at everything...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
very good, a lot of choice but not enough affordable prices and the one-size fits all are just good for the holidays
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
I recommend Traclet for the quality of the product and the service on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
given the short time elapsed between the order date and delivery (2 days) I say THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
First order for us. Warm phone welcome. Order placed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
in a hurry
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
for Christmas and delivered in 24-48h. Package nicely wrapped and accompanied by a small attention (Traclet branded ballpoint pen). Other sites could take inspiration from this.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2015
Important choice.
Professionalism for delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
Easy to place the order. Precise delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2015
This site is very good, the delivery times as well as the quality of the Hat are very good.
This site is to be recommended to people
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
extremely comfortable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2015
perfect first order ... delivered on time ... and a package in perfect condition ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Very professional, quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Everything very well: site operation, delivery speed, service quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
Good product, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Within the deadlines perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
Excellent responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Fast, quality product, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
You can easily find the product you are looking for. Reliable site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
clear site, fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2015
Terrible delivery
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