Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Serge L.

Published on 01/10/2025 à 17h01 following a purchase from 15/09/2025

Impeccable service, very good organization

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Pierre Antoine D.

Published on 01/10/2025 à 12h04 following a purchase from 26/09/2025

Well-made site, fast delivery. Good company

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Marcello A.

Published on 30/09/2025 à 20h00 following a purchase from 24/09/2025

Very good, fast delivery, neatly packaged, hat looks great.

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Wayne C.

Published on 30/09/2025 à 18h31 following a purchase from 23/09/2025

Superb. Thank you.

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Éric A.

Published on 30/09/2025 à 18h11 following a purchase from 25/09/2025

Perfect, pleasant hat to wear.

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Christophe P.

Published on 30/09/2025 à 13h36 following a purchase from 26/09/2025

Impeccable, thank you

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Gabriel V.

Published on 30/09/2025 à 09h09 following a purchase from 24/09/2025

Fast shipping, good packaging, good communication with the store, product compliant, recommended store.
A nice Stetson Hatteras Oily Goat cap made of leather from the new 2025 collection.
Nice split goat leather (refined) of great quality, soft but holds its shape well.
Exceptional manufacturing quality, especially with these high-end Stetson models made in Germany, superior to models made in Eastern Europe and China.
A dark natural brown color with a long visor in

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Jean Francois L.

Published on 30/09/2025 à 07h32 following a purchase from 21/09/2025

Oversize

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Philippe V.

Published on 29/09/2025 à 22h13 following a purchase from 22/09/2025

style that I really like, quite rare in the Autumn Winter models.
Size just to measure (Stetson is often a bit larger than the specified size, but not on this model).
Personally, I like to apply a bit of leather care balm (Renapur) as soon as I receive it, which darkens the color a bit but gives a more satin finish to the leather; in any case, the balm is essential for regular maintenance afterwards.
Overall satisfied with my purchase, it is an investment, it is a product made to last a long time if well maintained.

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Wilfrid D.

Published on 29/09/2025 à 21h39 following a purchase from 25/09/2025

very satisfied exactly what I wanted

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Philippe V.

Published on 29/09/2025 à 21h24 following a purchase from 25/09/2025

Perfect

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François S.

Published on 29/09/2025 à 16h25 following a purchase from 24/09/2025

Order received quickly. Product corresponding to my expectations.

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Jean Pascal F.

Published on 29/09/2025 à 15h53 following a purchase from 24/09/2025

Order and delivery done in record time, top packaging

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Sébastien M.

Published on 29/09/2025 à 13h19 following a purchase from 21/09/2025

Very good

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Jean G.

Published on 29/09/2025 à 10h20 following a purchase from 20/09/2025

very good service

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Yves M.

Published on 29/09/2025 à 08h16 following a purchase from 13/09/2025

Quality of services, site, products and speed of product shipping.

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Stephane L.

Published on 29/09/2025 à 07h40 following a purchase from 21/09/2025

Very large choice and quality
Fast and efficient service

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Stan F.

Published on 28/09/2025 à 21h24 following a purchase from 19/09/2025

Good quality but made in China

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Pascal C.

Published on 28/09/2025 à 19h35 following a purchase from 21/09/2025

Very wide choice.

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André T.

Published on 28/09/2025 à 08h51 following a purchase from 23/09/2025

Perfect

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Jacky C.

Published on 28/09/2025 à 08h48 following a purchase from 24/09/2025

Impeccable

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Patrick P.

Published on 28/09/2025 à 07h37 following a purchase from 22/09/2025

keep it up

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Jean René T.

Published on 27/09/2025 à 21h23 following a purchase from 24/09/2025

Super fast delivery

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Patrice V.

Published on 27/09/2025 à 20h56 following a purchase from 06/09/2025

Perfect!

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Jean-Pierre G.

Published on 27/09/2025 à 17h21 following a purchase from 22/09/2025

in accordance with the product presentation; good quality. speed of dispatch

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Benoit C.

Published on 27/09/2025 à 13h48 following a purchase from 22/09/2025

This site offers a very wide choice of hats of all kinds, impossible not to find your happiness.

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Christophe B.

Published on 27/09/2025 à 11h07 following a purchase from 21/09/2025

Very fast shipping product in line with my expectations

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Christian G.

Published on 27/09/2025 à 11h03 following a purchase from 22/09/2025

Corresponds exactly to what I wanted

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Nathalie D.

Published on 27/09/2025 à 06h55 following a purchase from 22/09/2025

Serious, fast and beautiful quality

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Fiona F.

Published on 27/09/2025 à 01h31 following a purchase from 22/09/2025

Very good

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Martial B.

Published on 27/09/2025 à 00h16 following a purchase from 23/09/2025

Remarkable site

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Michel B.

Published on 26/09/2025 à 22h54 following a purchase from 31/07/2025

Very good.

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Thierry D.

Published on 26/09/2025 à 21h07 following a purchase from 22/09/2025

Very beautiful product in accordance with the description

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Heinz D.

Published on 26/09/2025 à 16h53 following a purchase from 22/09/2025

Everything was perfect. Thank you very much.

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Patrick A.

Published on 26/09/2025 à 12h05 following a purchase from 12/09/2025

A lot of choices of hats on this site, simple and intuitive navigation, affordable prices. Small waiting time expected between order and shipping. Deadline respected. Hat secured in reinforced package, arrived in perfect condition. Product in line with my expectations. I recommend this site. PA

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Marco A.

Published on 26/09/2025 à 10h12 following a purchase from 16/09/2025

very friendly, impeccable service!

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Philippe V.

Published on 26/09/2025 à 08h00 following a purchase from 27/08/2025

Waiting times a bit long but still respecting their commitment
Top packaging and merchandise received without defects
Thank you

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Marie-Odile S.

Published on 26/09/2025 à 01h43 following a purchase from 22/09/2025

Delighted with my purchase. The item is of excellent quality. I really like the color, the quality of the fabric and its originality. Completely satisfied therefore.

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Romain M.

Published on 25/09/2025 à 22h40 following a purchase from 31/07/2025

Pleasant site and navigation.

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Thibaut M.

Published on 25/09/2025 à 22h31 following a purchase from 11/09/2025

A lot of choices of shapes, colors and sizes. Fast delivery.

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