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Rating: 5 out of 5
Fast delivery. Top customer service. Very good quality items
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Very good!
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B
Rating: 5 out of 5
Everything was perfect
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H
Rating: 5 out of 5
Practical site, however, be sure to measure the head circumference.
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L
Rating: 5 out of 5
Very responsive. Great e-shop!
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P
Rating: 5 out of 5
Very serious company offering very nice quality items. Very fast order processing.
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S
Rating: 5 out of 5
Well designed and fast shipping.
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P
Rating: 5 out of 5
The delivery was fast, the hat well packaged in an appropriate box.
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P
Rating: 5 out of 5
Very nice hat, conforms to the description, fast delivery, serious site
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J
Rating: 5 out of 5
It's perfect, it's very well packaged and the site is very well organized, you can find the model you are looking for by navigating in different ways (by brands, by type of hat, etc.)
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N
Rating: 5 out of 5
Products conform to my order. Good quality suspenders.
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C
Rating: 5 out of 5
Respect for the ordered product as well as the delivery time
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G
Rating: 5 out of 5
Fast delivery and great service
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D
Rating: 1 out of 5
Package not received!
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Response from Chapellerie Traclet
Hello,
We are sorry to hear that you have not received your package and understand the frustration this may cause.
According to the Colissimo tracking sent by email, the tracking number is 9m00910491820
This tracking indicates a delivery for tomorrow at the pickup point.
Remaining at your disposal
Best regards.
The chapellerie-traclet.com team
We are sorry to hear that you have not received your package and understand the frustration this may cause.
According to the Colissimo tracking sent by email, the tracking number is 9m00910491820
This tracking indicates a delivery for tomorrow at the pickup point.
Remaining at your disposal
Best regards.
The chapellerie-traclet.com team
C
Rating: 5 out of 5
Top-notch services. Never disappointed to this day.
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F
Rating: 5 out of 5
Clear and pleasant navigation. There are plenty of good tips for those who love hats but don't really know much about them.
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C
Rating: 5 out of 5
Very good site, a lot of choices of hats, delivery as promised and on time
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C
Rating: 5 out of 5
Wide selection, fast delivery, item matching my order. Very satisfied.
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J
Rating: 5 out of 5
Fast and perfect
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L
Rating: 5 out of 5
Very good
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Z
Rating: 5 out of 5
Top-notch
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P
Rating: 5 out of 5
Very reliable site
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M
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Product as described
Fast delivery
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Fast delivery
C
Rating: 5 out of 5
Pleasant navigation on the site
Good quality of ordered items
Fast delivery
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Good quality of ordered items
Fast delivery
G
Rating: 5 out of 5
Perfect! Well-constructed site with a lot of choices! Fast delivery, excellent packaging! I recommend this site!
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C
Rating: 5 out of 5
Fast and efficient. Very good
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P
Rating: 5 out of 5
Good
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V
Rating: 5 out of 5
Fast delivery, well-packaged parcel,
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C
Rating: 5 out of 5
Everything was impeccable.
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A
Rating: 5 out of 5
Compliant with descriptions.
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G
Rating: 5 out of 5
everything is fine
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D
Rating: 5 out of 5
I already know your site. It is very interesting to browse. The product is top-notch. The delivery is very fast
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D
Rating: 5 out of 5
Fast delivery and product as described and of very good quality
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P
Rating: 5 out of 5
very fast delivery, quality product.
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M
Rating: 5 out of 5
Fast and efficient delivery for a very large selection
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N
Rating: 5 out of 5
Everything is very satisfactory
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G
Rating: 5 out of 5
Fast delivery, order as expected
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S
Rating: 5 out of 5
I have ordered several times on the site. Perfect as usual. Quality of products and seriousness in delivery. I recommend this site and for my part, I will order again :)
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J
Rating: 5 out of 5
The site included all the information I needed. The response to my order was quick and helpful.
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