Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 575 published reviews
5 29,5k 81% 4 4 786 13% 3 1 332 4% 2 399 1% 1 520 1%

Summary of reviews

Customers consistently praise the store for reliable, on-time delivery and careful packaging that protects items during transit, with many mentions of fast shipping and well-presented arrivals. Product quality is a clear strength, with descriptions noting accurate representation, good finishes, and items matching what was ordered, including well-made caps and suitable sizes. The store’s customer service and overall reliability are highlighted through responsive contact, helpful assistance, and repeat positive experiences, with several buyers planning to return or recommend the site to friends. Overall, the experience is described as smooth and dependable, with multiple reviews emphasizing prompt delivery, order accuracy, and supportive staff.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2013
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2013
very good
RM
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
I would give 4 stars, with a reservation on the sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2012
Nice photos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
There is a lot of choice, it's appreciated.
The interlocutors are very friendly and the communications by email and phone are clear.
The order tracking section is practical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2013
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2013
May 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2013
no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2013
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2013
Very well done, except for some orders regarding sizes, but calling goes well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2013
I am satisfied with the product, the only concern is how to clean my hat that I love so much?,,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2013
very good nothing to say on time to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2013
reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2013
Very well-built site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2013
Very well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2013
Perfect: serious, speed, quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
CLARITY OF INFORMATION
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2013
Very well made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2013
the site is very good, easy to use and very fast delivery, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2012
5 stars
CUSTOM MADE PRODUCTS DIVERSE UNCOMMON
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
very good, simply some hats would deserve a photographic illustration with all the emphasis that it requires.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2012
Fast, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2012
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2013
this is my second purchase; so satisfied with the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
very serious to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2012
quality of service and speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2013
Excellent follow-up, I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2013
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2012
very well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2013
very well made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2012
PERFECT SUPER SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2013
Pros: Very responsive site. Order sent very quickly. Follow-up from the shipment. Serious.
Cons: Sometimes not all sizes available. A bit expensive, especially shipping costs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2012
very good site with good explanations about the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
Clear and simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2013
PERFECT
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