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Français N
Rating: 5 out of 5
A lot of choices in terms of models and prices
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersP
Rating: 5 out of 5
Impeccable service: speed, efficiency, and seriousness.
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R
Rating: 5 out of 5
very happy
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J
Rating: 5 out of 5
Easy to order. Delivery in a few days. Perfect response to my expectations. Thank you.
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L
Rating: 5 out of 5
in accordance with my request
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J
Rating: 5 out of 5
Thank you, it's perfect
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J
Rating: 5 out of 5
Perfect because fast and well packaged
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F
Rating: 5 out of 5
in accordance with my expectations
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G
Rating: 5 out of 5
Very nice product, and delivery on time, satisfied customer
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P
Rating: 5 out of 5
From ordering to receipt, everything is perfect
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T
Rating: 5 out of 5
Nice product. Matches the images on the site.
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A
Rating: 5 out of 5
Wide choice... quality hat, nice shape, pleasant to wear
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G
Rating: 5 out of 5
In accordance with my expectations.
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P
Rating: 5 out of 5
Product compliant and fast shipping
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M
Rating: 5 out of 5
Very good, thank you
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A
Rating: 5 out of 5
Pleasant site to browse and easy to find items
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D
Rating: 5 out of 5
-
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B
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Easy navigation and precise, comprehensive product description, useful for visualizing them. Beautiful quality products, several made in France, which is appreciated!
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E
Rating: 5 out of 5
The website is very well done and my experience is very satisfactory.
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L
Rating: 5 out of 5
Very competent service.
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S
Rating: 5 out of 5
Thank you, I was very pleased.
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A
Rating: 5 out of 5
Perfect, thank you.
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M
Rating: 5 out of 5
Very satisfied. My order arrived on time as expected.
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A
Rating: 5 out of 5
The site is very relevant, the products are of quality, the advice is worthy of good professionals: a 100% positive experience.
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M
Rating: 5 out of 5
Very fast delivery and very good.
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J
Rating: 5 out of 5
Yes, we can talk about a serious site, I ordered, it arrived quickly, well packaged, the inside of the package was neat.
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K
Rating: 5 out of 5
Top-notch, easy to use, fast shipping, I highly recommend.
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A
Rating: 5 out of 5
No comment.
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P
Rating: 5 out of 5
Perfect catalog and quality.
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M
Rating: 5 out of 5
Fast reception, product as described.
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C
Rating: 1 out of 5
I still haven't received anything
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to hear that you have not yet received your order. Your satisfaction is our priority, and we understand how frustrating this can be. We thank you for your patience and are doing everything we can to resolve this issue quickly.
According to the tracking, the package is arriving on Wednesday, July 30 at your pickup point
https://www.laposte.fr/outils/suivre-vos-envois?code=9H00292733020
A complaint has been made today, please excuse us for this inconvenience beyond our control.
Best regards,
Traclet
We are sincerely sorry to hear that you have not yet received your order. Your satisfaction is our priority, and we understand how frustrating this can be. We thank you for your patience and are doing everything we can to resolve this issue quickly.
According to the tracking, the package is arriving on Wednesday, July 30 at your pickup point
https://www.laposte.fr/outils/suivre-vos-envois?code=9H00292733020
A complaint has been made today, please excuse us for this inconvenience beyond our control.
Best regards,
Traclet
M
Rating: 5 out of 5
Wide choice, fast and tracked shipping and delivery. Reasonable prices.
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J
Rating: 1 out of 5
Not received yet
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Response from Chapellerie Traclet
Hello,
We are sorry to hear that you have not yet received your order. We understand how frustrating this can be and we thank you for your patience.
The order should arrive at the pickup point on Wednesday
here is the Colissimo tracking
https://www.laposte.fr/outils/suivre-vos-envois?code=9M00858213713
please excuse us for this delay.
Best regards,
Traclet
We are sorry to hear that you have not yet received your order. We understand how frustrating this can be and we thank you for your patience.
The order should arrive at the pickup point on Wednesday
here is the Colissimo tracking
https://www.laposte.fr/outils/suivre-vos-envois?code=9M00858213713
please excuse us for this delay.
Best regards,
Traclet
C
Rating: 5 out of 5
Wonderful, very nice quality of products and impeccable delivery. Bravo!
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M
Rating: 5 out of 5
Perfect service.
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J
Rating: 5 out of 5
Very satisfied with my purchase on this site. Fast and compliant shipping, even in the middle of summer!
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D
Rating: 5 out of 5
Efficient and precise.
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J
Rating: 5 out of 5
Fast as usual and well packaged.
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D
Rating: 5 out of 5
Responsiveness and professionalism of the contacted people. I had a size problem that was resolved quickly.
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