Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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D
Denis H.
Rating: 5 out of 5
following a purchase from 09/06/2025
I was delivered on time and the hat suits me perfectly
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Jeanjacques C.
Rating: 5 out of 5
following a purchase from 09/06/2025
Meets expectations
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C
Christophe D.
Rating: 5 out of 5
following a purchase from 08/06/2025
Perfect
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C
Claude-Alexandre S.
Rating: 5 out of 5
following a purchase from 08/06/2025
Thank you very much!
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Louis L.
Rating: 5 out of 5
following a purchase from 05/06/2025
Top
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N
Nicolas D.
Rating: 1 out of 5
following a purchase from 02/06/2025
Order not received
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that you have not received your order. We understand how frustrating this can be and we thank you for sharing your experience. Please know that we take your feedback very seriously and our team is mobilized to find a quick solution.
A complaint with colissimo will be made first thing this morning.
Your satisfaction is our priority.
Best regards,
Traclet
C
Christophe B.
Rating: 5 out of 5
following a purchase from 05/06/2025
10-Oct
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Philogene J.
Rating: 5 out of 5
following a purchase from 31/05/2025
Thank you
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S
Sandrine S.
Rating: 5 out of 5
following a purchase from 21/05/2025
The site offers various products of very good quality.
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C
Claudine J.
Rating: 5 out of 5
following a purchase from 05/06/2025
Perfect and fast shipping. Order matching the offer. Highly recommend
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Gilbert G.
Rating: 5 out of 5
following a purchase from 04/06/2025
Fast, efficient, no surprises... As always
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Pierre T.
Rating: 5 out of 5
following a purchase from 04/06/2025
Nice hat, beautiful quality
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B
Bruno L.
Rating: 5 out of 5
following a purchase from 05/06/2025
Quality items. Very satisfactory packaging. Fast and reliable delivery.
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Pierre L.
Rating: 5 out of 5
following a purchase from 03/06/2025
Perfect!!
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C
Claude S.
Rating: 5 out of 5
following a purchase from 06/06/2025
Very easy orders; a choice and especially good quality at reasonable prices. Total satisfaction as with every order.
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Brigitte D.
Rating: 5 out of 5
following a purchase from 05/06/2025
Perfect, it's exactly what I wanted, so I am delighted
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Tony G.
Rating: 5 out of 5
following a purchase from 02/06/2025
Compliant and fast delivery
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C
Claude L.
Rating: 5 out of 5
following a purchase from 04/06/2025
Perfect!
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A
Anders F.
Rating: 5 out of 5
following a purchase from 02/06/2025
-
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H
Henia L.
Rating: 5 out of 5
following a purchase from 04/06/2025
Very satisfied with the clear navigation, super fast delivery, and the product of great quality, I recommend it with closed eyes
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Jean Michel B.
Rating: 5 out of 5
following a purchase from 02/06/2025
Hat of very good quality, as usual.
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Marcel Henri L.
Rating: 5 out of 5
following a purchase from 05/06/2025
Great
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F
Frédéric P.
Rating: 5 out of 5
following a purchase from 13/05/2025
The hat is exactly as described on the site. It is well made: beautiful photos, easy searches by types of models or colors, for example.
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G
Gamil A.
Rating: 5 out of 5
following a purchase from 03/06/2025
Perfect! Thank you!
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D
Denise G.
Rating: 5 out of 5
following a purchase from 31/05/2025
Fast delivery
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G
Guillaume T.
Rating: 5 out of 5
following a purchase from 02/06/2025
I can't wait to wear it this summer!
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R
Roger D.
Rating: 5 out of 5
following a purchase from 02/06/2025
The site is clear. You can easily find all the information about each product.
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R
Renaud M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Perfect! Order placed on the 2nd, package received on the 5th. The packaging of the package effectively protects the hat. Product received is completely compliant and of very good quality. I recommend!
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Laurent L.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good, everything is perfect! Cap of very beautiful quality. Fast and careful delivery.
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Brigitte P.
Rating: 5 out of 5
following a purchase from 28/05/2025
Perfect delivery (deadline respected, protective packaging) superb product
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Paul M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good 9
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J
Jacques R.
Rating: 5 out of 5
following a purchase from 31/05/2025
-
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M
Michel C.
Rating: 5 out of 5
following a purchase from 31/05/2025
I had already bought one from you
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D
Diego G.
Rating: 5 out of 5
following a purchase from 31/05/2025
Perfect, I recommend this site.
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M
Michel R.
Rating: 5 out of 5
following a purchase from 30/05/2025
Nothing to complain about
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A
Alban N.
Rating: 5 out of 5
following a purchase from 27/05/2025
very good site, very good Traclet contact, fast shipping but carrier who is delayed
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Olivier B.
Rating: 5 out of 5
following a purchase from 01/06/2025
Order as expected, very satisfied with Traclet hat shop.
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Yves M.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very nice finish of the cap
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C
Christian D.
Rating: 5 out of 5
following a purchase from 01/06/2025
Hat of great elegance.
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C
Catherine L.
Rating: 5 out of 5
following a purchase from 29/05/2025
Good site!
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