Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

1 star review

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2014
unfortunately, the cap I bought does not fit me despite the correctly measured head circumference. I will not buy hats online again, I think you need to try them on first.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2012
Disappointing
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2012
The order took more than 20 days to leave their stores. very slow
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2013
I ordered a large size... and for that, I was told a delay of a week... in fact... it was just unstitched... and if I sew it back, it is too small... So I am very disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2013
I have never been able to wear this hat, way too small for my head: wasted money....
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