Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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S
Sylvie D.
Rating: 5 out of 5
following a purchase from 06/03/2025
Good French site.
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Marie Armelle R.
Rating: 5 out of 5
following a purchase from 19/12/2024
a trustworthy house and the possibility of exchange is appreciated. The products are beautiful. I will not hesitate to recommend this house for its seriousness.
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Krim B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Long-time customers, I have never had any problems with the orders. The selection is up to par, the quality, the sizes, all my orders have gone very well within the deadlines, I highly recommend..
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B
Brigitte D.
Rating: 3 out of 5
following a purchase from 16/02/2025
The promise of fast delivery is a lure. I had to call to know the delays... the product was awaiting restocking. To get the products I needed, I had to modify my order.
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Christian B.
Rating: 4 out of 5
following a purchase from 08/03/2025
Not always easy to find what you are looking for on the site but that's normal given the wide choice. Fast delivery.
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Benedicte G.
Rating: 5 out of 5
following a purchase from 05/03/2025
Very good.
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Chantal D.
Rating: 5 out of 5
following a purchase from 07/03/2025
I recommend. A lot of care in the packaging. Delivery time respected.
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Rolf L.
Rating: 5 out of 5
following a purchase from 09/03/2025
I am especially satisfied with the suspenders which are perfect.
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Bent C.
Rating: 5 out of 5
following a purchase from 08/03/2025
Always good service.
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Edouard C.
Rating: 5 out of 5
following a purchase from 06/03/2025
Clear, efficient…
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Michel J.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very good !! Perfect packaging and hat as requested !! Thank you
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Jean-Pierre R.
Rating: 5 out of 5
following a purchase from 10/03/2025
Easy to navigate site. Super fast delivery.
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Philippe L.
Rating: 5 out of 5
following a purchase from 07/03/2025
Fast delivery, quality item, Congratulations...
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Galteau S.
Rating: 5 out of 5
following a purchase from 07/03/2025
Superb cap of very good quality, thank you again
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Florence D.
Rating: 5 out of 5
following a purchase from 09/03/2025
Speed of dispatch, care in packaging
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Laurent C.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very good, impeccable service, careful and attentive. I recommend!
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Abdelhaziz B.
Rating: 5 out of 5
following a purchase from 05/03/2025
meets my expectations
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Dominique H.
Rating: 5 out of 5
following a purchase from 05/03/2025
Don't change anything!
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Patricia G.
Rating: 3 out of 5
following a purchase from 04/03/2025
on the seller's site, the hat I ordered supposedly came from Italy. However, when I received it, surprisingly, it is made in CHINA. Moreover, it is a size 58 and I needed a 56 head size, there you go!
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Bénédicte H. C.
Rating: 5 out of 5
following a purchase from 05/03/2025
My order fully satisfies me, as usual
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Abdelaziz H Valiente Srl B.
Rating: 5 out of 5
following a purchase from 03/01/2025
Excellent custom product Chapka! I just received it.
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Catherine B.
Rating: 4 out of 5
following a purchase from 02/03/2025
The procedure for selecting items on the site is easy. Delivery was fast (unlike my purchase from the previous year.) However, once the order is sent and paid for, it would be nice and useful for the customer to be informed of the delivery time.
For me, the items are quite satisfactory (quality and look!)
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Liliane A.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very satisfied excellent product Careful packaging I recommend
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Michel C.
Rating: 5 out of 5
following a purchase from 07/03/2025
very satisfied
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Evelyne C.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very nice Toulouse hat, very responsive customer service. Thank you
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Isabelle S.
Rating: 5 out of 5
following a purchase from 07/03/2025
Very good
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Catherine D.
Rating: 5 out of 5
following a purchase from 06/03/2025
Pleasant site to visit, the ordered product is perfect delivered on time and carefully packaged. Thank you
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Marie-José D.
Rating: 5 out of 5
following a purchase from 29/10/2024
Delivery on time and as announced. The item perfectly meets my expectations.
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Françoise P.
Rating: 4 out of 5
following a purchase from 07/03/2025
Beautiful product
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Julie L.
Rating: 5 out of 5
following a purchase from 04/03/2025
Hat received very quickly (2 days). Very good quality, I chose a model made in Europe and I am not disappointed. This site is reliable unlike many other sites that resell low-quality hats bought on more expensive Asian platforms...
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Eric R.
Rating: 5 out of 5
following a purchase from 05/03/2025
Very good
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Alain R.
Rating: 5 out of 5
following a purchase from 05/03/2025
VERY GOOD
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Bruno B.
Rating: 5 out of 5
following a purchase from 06/03/2025
The shipment was very fast and the hat very well packaged.
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Keit A.
Rating: 5 out of 5
following a purchase from 03/03/2025
announcement and delivery tracking very good
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Daniel C.
Rating: 5 out of 5
following a purchase from 23/02/2025
very good
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Patrick V.
Rating: 5 out of 5
following a purchase from 04/03/2025
Fast delivery. The cap meets my expectations.
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Denis D.
Rating: 5 out of 5
following a purchase from 06/03/2025
Site with many models, easy to access
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Evelyne G.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very fast delay and perfect product
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Fatima J.
Rating: 5 out of 5
following a purchase from 05/03/2025
Perfect
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Sophie L.
Rating: 5 out of 5
following a purchase from 04/03/2025
Nothing to say! Impeccable hat, perfect packaging and shipping!
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