Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Véronique B.

Published on 02/03/2025 à 20h02 following a purchase from 23/02/2025

Great choice

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Pape L.

Published on 02/03/2025 à 19h49 following a purchase from 26/02/2025

Perfect

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Hervé L.

Published on 02/03/2025 à 18h02 following a purchase from 25/02/2025

As usual, ordered on Monday and received on Thursday. The hat true to the photo, to recommend.

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Sylvette J.

Published on 02/03/2025 à 09h43 following a purchase from 25/02/2025

This is not the first time I order from this site, and I can only congratulate myself! The quality is there, and the reception is quick.

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Patrick C.

Published on 01/03/2025 à 20h12 following a purchase from 25/02/2025

Very fast and careful shipping. Large selection. The only downside: the cotton beanie article is smaller than expected for a 'one size fits all'. The photograph of the article worn is not realistic on an 'adult head'; the beanie is neither as large nor as stretchy as it appears in the photo.

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David B.

Published on 01/03/2025 à 20h07 following a purchase from 24/02/2025

Very serious online store that meets the expectations of their customers.

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Steven W.

Published on 01/03/2025 à 20h07 following a purchase from 25/02/2025

Fast delivery, excellent product

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Bernard S.

Published on 01/03/2025 à 14h13 following a purchase from 31/01/2025

Correct delivery.
Delivery time and location not compliant

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Gerard G.

Published on 01/03/2025 à 09h05 following a purchase from 24/02/2025

The site is satisfactory. The box delivered by the Post was open and re-taped by the Post, but the product was not damaged.

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Estella D.

Published on 01/03/2025 à 04h54 following a purchase from 25/02/2025

I had never ordered from your site and I am very satisfied, the hat is of very good quality, very beautiful, ordered arrived earlier than expected and very well packaged. I recommend this site

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Raphaël L.

Published on 28/02/2025 à 20h04 following a purchase from 24/02/2025

Ok.cool Raoul Semoule

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Jean B.

Published on 28/02/2025 à 18h45 following a purchase from 22/02/2025

still perfect

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Breck M.

Published on 28/02/2025 à 15h08 following a purchase from 23/02/2025

Excellent beret arrived today.

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Michel M.

Published on 28/02/2025 à 11h48 following a purchase from 23/02/2025

Fast delivery and without issues. Goods conform to what I wanted. You can go there with your eyes closed.

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Roman C.

Published on 28/02/2025 à 11h35 following a purchase from 11/02/2025

Availability of specific and quality models, careful and fast shipping

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Anne R.

Published on 28/02/2025 à 10h32 following a purchase from 21/02/2025

No problem

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Aurore G.

Published on 28/02/2025 à 09h54 following a purchase from 16/02/2025

My son is delighted

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Roland B.

Published on 28/02/2025 à 08h46 following a purchase from 21/02/2025

Excellent quality cap. Perfect size. A first return was made easily and without any problem. Traclet is quality!

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Stephan B.

Published on 28/02/2025 à 06h48 following a purchase from 23/02/2025

Fast delivery, perfectly meets my expectations.

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Yohann B.

Published on 27/02/2025 à 21h30 following a purchase from 23/02/2025

Very satisfied with my order. The hat arrived on time and well packaged.

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Luc N.

Published on 27/02/2025 à 20h27 following a purchase from 22/02/2025

Very good8

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Robert F.

Published on 27/02/2025 à 20h19 following a purchase from 21/02/2025

Respect for timing and quality of the shipment. And of the manufacturing.

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Pascale B.

Published on 27/02/2025 à 20h09 following a purchase from 22/02/2025

No problem finding the items I am interested in

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Daniel F.

Published on 27/02/2025 à 20h05 following a purchase from 22/02/2025

Fast, efficient, and serious

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Claude L.

Published on 27/02/2025 à 11h15 following a purchase from 19/02/2025

Serious site.

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Brice J.

Published on 27/02/2025 à 07h37 following a purchase from 20/02/2025

Very good visual

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Maryse M.

Published on 26/02/2025 à 12h12 following a purchase from 15/02/2025

The site is well made and when you call for a problem.. you are well advised

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Pierre M.

Published on 26/02/2025 à 12h10 following a purchase from 11/02/2025

I recommend this site

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Joël C.

Published on 26/02/2025 à 11h33 following a purchase from 18/02/2025

Excellent site, easy to navigate.

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Jean Louis C.

Published on 26/02/2025 à 09h35 following a purchase from 10/02/2025

Very good establishment

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Pierre T.

Published on 25/02/2025 à 15h33 following a purchase from 13/02/2025

Easy to place an order. Wide choice of sizes. Delivery made before the expected date. I highly recommend.

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Michel D.

Published on 25/02/2025 à 08h07 following a purchase from 02/02/2025

nothing to say
best regards

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Yann D.

Published on 24/02/2025 à 22h50 following a purchase from 18/02/2025

Easy navigation, easily reachable and friendly interlocutors

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Irena C.

Published on 24/02/2025 à 20h50 following a purchase from 18/02/2025

Light in real straw, the size is correct, very careful packaging.

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Patricia D.

Published on 24/02/2025 à 20h05 following a purchase from 15/02/2025

Perfect

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Moisés A.

Published on 24/02/2025 à 15h06 following a purchase from 16/02/2025

Everything is very good. Excellent Stetson!!

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Pascal C.

Published on 24/02/2025 à 13h45 following a purchase from 23/12/2024

The announced delivery time was not respected

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Daniel V.

Published on 24/02/2025 à 12h10 following a purchase from 18/02/2025

No issues. Easy access

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Denis D.

Published on 24/02/2025 à 10h27 following a purchase from 06/02/2025

Easy access site, relatively fast delivery depending on availability. Average quality item, the inner band of the cap was detached at the junction of the two ends and the final stitching was poorly finished.

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Veronique F.

Published on 23/02/2025 à 21h13 following a purchase from 03/02/2025

very good.

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