Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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G
Guerreira E.
Rating: 5 out of 5
following a purchase from 07/10/2024
Easy and quick order, delivery in 48 hours as announced, 2nd order on Traclet, I recommend.
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Juan F.
Rating: 5 out of 5
following a purchase from 05/10/2024
Shipping and products perfect.
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D
Daniel I.
Rating: 4 out of 5
following a purchase from 05/10/2024
Satisfied
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Gontie L.
Rating: 5 out of 5
following a purchase from 05/10/2024
Super long visor cap, very hard to find in stores, very comfortable and good quality materials.
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Jeremy L.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very clear site, perfect caps.
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Jean-Louis C.
Rating: 5 out of 5
following a purchase from 06/10/2024
Always satisfied.
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Nicolas C.
Rating: 5 out of 5
following a purchase from 07/10/2024
I recommend.
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E
Eva N.
Rating: 2 out of 5
following a purchase from 04/10/2024
No too small for size 59/61 FROM 59 yes but 60 or 61 certainly not
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Response from Chapellerie Traclet
Hello
In case it is a bit tight, it is possible to enlarge it a bit by stretching it.
Otherwise, we can enlarge it a bit before sending.
Remaining at your disposal
Best regards
Traclet Sébastien
G
Giordano C.
Rating: 5 out of 5
following a purchase from 04/10/2024
They are responsive. Delivery times are great.
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Yves L.
Rating: 5 out of 5
following a purchase from 05/10/2024
Very nice item. Fast delivery.
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Jean M.
Rating: 5 out of 5
following a purchase from 07/10/2024
Choose - order - receive.
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Julien T.
Rating: 3 out of 5
following a purchase from 08/10/2024
The cap is poorly represented in the photo, it's a shame. Taking several angles would be a good idea.
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F
Francoise R.
Rating: 5 out of 5
following a purchase from 07/10/2024
As soon as received, adopted! This very nice rain hat is soft, light and made of beautiful material. It is perfect for my head size. I highly recommend it!
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Emmanuelle B.
Rating: 5 out of 5
following a purchase from 03/10/2024
Impeccable packaging, thank you!
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R
René M.
Rating: 4 out of 5
following a purchase from 05/10/2024
Quality of products, site not always easy to navigate. Where to find your points accumulated from previous purchases
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Jean Jacques D.
Rating: 5 out of 5
following a purchase from 05/10/2024
Goods received on time and the quality is there. Super product as far as I'm concerned. I recommend.
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Pierre L.
Rating: 5 out of 5
following a purchase from 23/09/2024
Product matches the description.
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C
Claire D.
Rating: 5 out of 5
following a purchase from 29/08/2024
Good items.
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Pierre G.
Rating: 5 out of 5
following a purchase from 30/09/2024
Quality products. Correct prices.
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Fabienne O.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very good quality item. Fast delivery. I recommend.
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Joël C.
Rating: 5 out of 5
following a purchase from 05/10/2024
Nothing to say, excellent responsiveness, careful packaging.
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Pablo Fernando D.
Rating: 5 out of 5
following a purchase from 04/10/2024
Convenient purchase via the website, very fast delivery, product very well packaged and the quality of the product is even better than expected. I recommend Traclet to everyone without hesitation.
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M
Mehmet A.
Rating: 5 out of 5
following a purchase from 04/10/2024
Fast and efficient. It's great, thank you.
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Olivier H.
Rating: 5 out of 5
following a purchase from 01/10/2024
Hello, the choice is varied, the prices attractive and the shipping is correct with the items carefully packaged.
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Hartmut H.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very correct and fast! Upon receiving the ordered product, I realized that it did not match my expectations (the quality was not in question). The return and refund went very well. I trust for a new purchase.
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C
Christophe M.
Rating: 5 out of 5
following a purchase from 03/10/2024
Good, I will recommend without hesitation.
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Steck L.
Rating: 5 out of 5
following a purchase from 26/09/2024
Competent advice by phone, simple service and personal. Fast shipping and... hats of the expected quality. Thank you. :)
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Philippe L.
Rating: 5 out of 5
following a purchase from 18/09/2024
Very satisfied with my purchase.
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Kirsten B.
Rating: 5 out of 5
following a purchase from 02/10/2024
Large selection at all prices. Delivery time respected
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Josyane K.
Rating: 5 out of 5
following a purchase from 02/10/2024
everything is perfect I have no comments to make
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Josyane K.
Rating: 5 out of 5
following a purchase from 02/10/2024
everything is perfect I have no comments to make
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Eric P.
Rating: 4 out of 5
following a purchase from 01/10/2024
easy navigation
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Christian D.
Rating: 5 out of 5
following a purchase from 02/10/2024
Fast service.
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Roland J.
Rating: 5 out of 5
following a purchase from 01/10/2024
Excellent company, attentive in all simplicity. Thank you
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Sonia T.
Rating: 5 out of 5
following a purchase from 02/10/2024
Very good surprise.
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Marie Pierre D.
Rating: 5 out of 5
following a purchase from 30/09/2024
very clear, no surprises
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Patrick A.
Rating: 5 out of 5
following a purchase from 28/09/2024
very good
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G
Guy K.
Rating: 3 out of 5
following a purchase from 21/09/2024
Too long wait, dull color
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D
Daniel P.
Rating: 4 out of 5
following a purchase from 26/08/2024
Very good product, but the delivery times were longer than announced.
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Olivier L.
Rating: 5 out of 5
following a purchase from 02/10/2024
very happy with my purchase to recommend
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