Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Perfect!! Everything is perfect!! I needed information for an order, I made a mistake on my order, ... all of this was resolved impeccably by the customer service of Maison Traclet which is very responsive, fast delivery, good follow-up ... and kindness on the phone!!!
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Florian M.
Rating: 5 out of 5
following a purchase from 29/08/2024
I received my STETSON hat well, it is magnificent, the finish is perfect, the size is great, the quality is superb too, I am very happy, thank you very much for this beautiful hat and fast delivery for Belgium
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Fabienne M.
Rating: 5 out of 5
following a purchase from 24/08/2024
Fast delivery and perfect packaging
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Julia H.
Rating: 5 out of 5
following a purchase from 28/07/2024
Delivery within the announced deadlines. Products matching the delivery
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Mathieu V.
Rating: 5 out of 5
following a purchase from 26/08/2024
Very fast delivery and product matching the photo and description.
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Jean G.
Rating: 5 out of 5
following a purchase from 29/08/2024
Speed of delivery. Compliance
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Christophe V.
Rating: 5 out of 5
following a purchase from 24/08/2024
Hat of very good quality
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Patricia C.
Rating: 5 out of 5
following a purchase from 24/08/2024
Easy navigation, welcoming, many choices, satisfactory prices. Quick order, extra fast delivery. Perfect
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Alain R.
Rating: 5 out of 5
following a purchase from 22/08/2024
Speed between order and delivery. Easy navigation on the site.
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Dominique L.
Rating: 5 out of 5
following a purchase from 28/08/2024
Quality product as always and fast and perfect service
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Jacky B.
Rating: 5 out of 5
following a purchase from 27/08/2024
Very satisfied with the order, very well packaged, very good delivery, fast... I recommend this site.
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Eric D.
Rating: 5 out of 5
following a purchase from 15/08/2024
Fast and efficient service
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Andre-Marie S.
Rating: 5 out of 5
following a purchase from 28/08/2024
fast and beautiful quality
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Thierry M.
Rating: 4 out of 5
following a purchase from 27/08/2024
Navigation is not a problem.
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Virginie L.
Rating: 3 out of 5
following a purchase from 26/08/2024
Difficult to find returns
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Francoise M.
Rating: 5 out of 5
following a purchase from 23/08/2024
serious and responsive
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Yves M.
Rating: 4 out of 5
following a purchase from 26/08/2024
Serious and very professional company
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Isabelle M.
Rating: 5 out of 5
following a purchase from 25/08/2024
Panama of very nice quality. Impeccable packaging. Fast shipping. I recommend!
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Catherine J.
Rating: 5 out of 5
following a purchase from 23/08/2024
Speed and quality of service
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Anne M.
Rating: 5 out of 5
following a purchase from 14/08/2024
Very fast shipping and package arrived in very good condition
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Guillaume C.
Rating: 5 out of 5
following a purchase from 26/08/2024
Very good advice from the hat shop for the size of the hat. Fast and careful shipping!
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Mohammed Akram A.
Rating: 5 out of 5
following a purchase from 25/08/2024
Very satisfied Exactly what I was looking for
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Laureen S.
Rating: 5 out of 5
following a purchase from 25/08/2024
Order received very quickly. Very well packaged! We will not hesitate to recommend this site.
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Patricia D.
Rating: 5 out of 5
following a purchase from 26/08/2024
Everything is perfect - I recommend
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Jacqueline M.
Rating: 4 out of 5
following a purchase from 26/08/2024
Easy navigation
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Daniel D.
Rating: 5 out of 5
following a purchase from 23/08/2024
Nickel Chrome... as usual... the cap is great and looks great on the mannequin!!! Beautiful quality, great color.
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Gisèle A.
Rating: 4 out of 5
following a purchase from 22/08/2024
Quality hat
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François N.
Rating: 5 out of 5
following a purchase from 22/08/2024
Nothing to report
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Nicolas C.
Rating: 4 out of 5
following a purchase from 06/08/2024
None
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Margaret T.
Rating: 5 out of 5
following a purchase from 22/08/2024
Very good site. Maybe a photo with the hat or cap on a person's head would be very good and would help confirm their choice.
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Marie S.
Rating: 5 out of 5
following a purchase from 21/08/2024
Perfect. I will come back.
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Franck S.
Rating: 5 out of 5
following a purchase from 16/08/2024
Order processing and fast delivery.
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Pascal G.
Rating: 5 out of 5
following a purchase from 16/08/2024
Very good product and very fast delivery.
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Peter P.
Rating: 5 out of 5
following a purchase from 21/08/2024
The service was excellent. My order was shipped the next day and arrived three business days later. The hat, a Crambe Safari Tanzania, was exactly what I ordered. I couldn't be more satisfied.
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Mikael B.
Rating: 5 out of 5
following a purchase from 22/08/2024
The site is very clear and allows you to quickly find the right product (and also made in France).
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Christina W.
Rating: 5 out of 5
following a purchase from 18/07/2024
I received the product I ordered on the scheduled delivery date. Very nice hat.
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Jean C.
Rating: 5 out of 5
following a purchase from 05/08/2024
Fast delivery
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Jean-Michel G.
Rating: 5 out of 5
following a purchase from 17/08/2024
Perfect!
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Jean D.
Rating: 5 out of 5
following a purchase from 27/07/2024
Perfect craftsmanship
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Delphine B.
Rating: 5 out of 5
following a purchase from 20/08/2024
Very satisfied: hat conforms to the description and photo, arrived quickly and well protected. Good quality and a reasonable price. I recommend.
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