Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hello, I am a bit disappointed with the packaging; if you could put a cardboard case to put the hat in, that would be great. It would provide more security for transport. Thank you.
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Olivier K.
Rating: 5 out of 5
following a purchase from 14/08/2024
I like the hat and it was delivered on time.
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Christian V.
Rating: 5 out of 5
following a purchase from 15/08/2024
Fast delivery, good quality product at a fair price.
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Juliette M.
Rating: 5 out of 5
following a purchase from 12/08/2024
Very large selection, I found my happiness!
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Severine D.
Rating: 5 out of 5
following a purchase from 14/08/2024
Very satisfied with the product
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Gregory R.
Rating: 5 out of 5
following a purchase from 15/08/2024
Perfect delivery. A quality product. The Traclet house is top-notch! A regular customer and once again satisfied.
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Serge G.
Rating: 2 out of 5
following a purchase from 09/08/2024
Errors in your services I ordered size 62 and received size 56
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Response from Chapellerie Traclet
Hello
according to the invoice and the order confirmation we received, the order was for the following hat:
T1 Bucket Hat Natural - Tilley - Size: 56 cm
Reference number: THE ICON T1 NATURAL
85.00 €
Therefore, the error does not come from us as the invoice and the order confirmation that was sent to you by email within a minute of your order; it clearly indicates a size 56 CM.
It is of course possible to change the size if this is not the one you want.
remaining at your disposal
best regards
Traclet Sébastien
C
Chantal C.
Rating: 5 out of 5
following a purchase from 10/08/2024
Very nice quality bob
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Jean-Louis T.
Rating: 5 out of 5
following a purchase from 15/08/2024
Very fast delivery. Well-packaged hat.
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Catherine A.
Rating: 5 out of 5
following a purchase from 10/08/2024
A lot of caution
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Francis P.
Rating: 2 out of 5
following a purchase from 12/08/2024
Very good
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Response from Chapellerie Traclet
Hello,
thank you for taking the time to leave a comment.
What is the issue encountered?
best regards
Traclet sebastien
C
Christophe D.
Rating: 5 out of 5
following a purchase from 10/08/2024
In search of a cap, the Traclet site caught my attention with an impressive quantity of apparently quality items. My choice was difficult. Once my order was validated, it was quickly taken care of and sent. Upon receipt, the quality is confirmed and gives me complete satisfaction.
See you soon for the next order
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Philippe D.
Rating: 5 out of 5
following a purchase from 10/08/2024
The website is well detailed, the products are very well described. The information is precise and facilitates the choice.
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Roland E.
Rating: 5 out of 5
following a purchase from 09/08/2024
The item is in accordance with my order and gives complete satisfaction.
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Frederic D.
Rating: 5 out of 5
following a purchase from 13/08/2024
This is not the first time I have purchased from this site and always very well.
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Gregoire C.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very satisfied with my purchase, especially since I had to exchange a hat that didn't fit, the customer service was super responsive and processed the exchange at my vacation location in record time.
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Franck G.
Rating: 5 out of 5
following a purchase from 12/08/2024
Order delivered quickly and in good condition. I know the Stetson brand so no unpleasant surprises with the products.
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Juliette G.
Rating: 5 out of 5
following a purchase from 12/08/2024
no problem
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Richard M.
Rating: 4 out of 5
following a purchase from 12/08/2024
Quite a significant choice.
Too bad your prices are significantly higher than your competitors for the same product.
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Yves H.
Rating: 5 out of 5
following a purchase from 11/08/2024
Perfect as usual
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Catherine C.
Rating: 5 out of 5
following a purchase from 13/08/2024
Speed and efficiency, it's great
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Fabrice B.
Rating: 5 out of 5
following a purchase from 12/08/2024
Fast delivery is good
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Jean-Claude P.
Rating: 5 out of 5
following a purchase from 11/08/2024
Nice. Easy to use. Thank you.
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Laurent P.
Rating: 5 out of 5
following a purchase from 08/08/2024
Good
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Timothy L.
Rating: 5 out of 5
following a purchase from 12/08/2024
hat !!
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Mariana V.
Rating: 5 out of 5
following a purchase from 12/08/2024
Very good products
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Tony M.
Rating: 5 out of 5
following a purchase from 12/08/2024
Perfect
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Jacqueline B.
Rating: 4 out of 5
following a purchase from 12/08/2024
Good
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Anne C.
Rating: 5 out of 5
following a purchase from 11/08/2024
Order compliant and delivered quickly!
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Christophe M.
Rating: 5 out of 5
following a purchase from 09/08/2024
Perfect
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Joel C.
Rating: 5 out of 5
following a purchase from 11/08/2024
Smooth navigation on your site
Fast delivery
Satisfied with the product
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Michel C.
Rating: 5 out of 5
following a purchase from 10/08/2024
Punctuality of delivery and quality of the product
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Christophe L.
Rating: 5 out of 5
following a purchase from 10/08/2024
Very satisfied
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Benjamin L.
Rating: 5 out of 5
following a purchase from 09/08/2024
Good
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Jean-Louis M.
Rating: 5 out of 5
following a purchase from 11/08/2024
Impeccable and fast delivery
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Eveline F.
Rating: 4 out of 5
following a purchase from 15/07/2024
Very good for the site. Perfect for delivery.
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Rayan D.
Rating: 5 out of 5
following a purchase from 09/08/2024
Well delivered
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Didier B.
Rating: 5 out of 5
following a purchase from 12/08/2024
Very good
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Jean-Marie S.
Rating: 5 out of 5
following a purchase from 09/08/2024
Item apparently of very good quality.
Closure of the clamps a bit hard.
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A
Anne G.
Rating: 5 out of 5
following a purchase from 25/07/2024
Good product, serious company
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