English 
Français A
Rating: 5 out of 5
Delivery conforms
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very nice cap, comfortable to wear. The model purchased is the Marseille Cassis model, it reminds me of Mr. Raimu, in the films of Mr. Marcel Pagnol. Fashion being an eternal recurrence, this model is very trendy. So order quickly!!!
Translated reviews
A
Rating: 3 out of 5
Very long delivery time, without any news in the meantime (I had to follow up after more than 3 weeks of waiting). But very beautiful hat.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Everything was perfect: deadline, product conformity to expectations, delivery
Translated reviews
A
Rating: 5 out of 5
The delivery time is in line with what is announced, the package is prepared very meticulously, the details indicated by phone and email are taken into account.
Translated reviews
A
Rating: 3 out of 5
The straw of the hat is very rigid, a hard plastic effect. A bit disappointed therefore but the finishes are not bad.
Translated reviews
A
Rating: 5 out of 5
The product is perfect. The delivery time... a little less
Translated reviews
A
Rating: 5 out of 5
Beautiful hat, very fast delivery. Thank you!
Translated reviews
A
Rating: 5 out of 5
Fast and conforming
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my order, the hat is very pretty. It was well packaged so it arrived without any issues.
Translated reviews
A
Rating: 5 out of 5
User-friendly site, a huge selection. Possibility to ask a question by email, the response always came quickly, in less than 24 hours, once after only 2 hours. Reliable site.
Translated reviews
A
Rating: 5 out of 5
The best online hat service I know, always very satisfied.
Translated reviews
A
Rating: 5 out of 5
Always satisfied!
Translated reviews
A
Rating: 5 out of 5
Fast and efficient.
Translated reviews
A
Rating: 5 out of 5
Hat and packaging perfect. Thank you!
Translated reviews
A
Rating: 5 out of 5
Cap true to the description, made in Italy, which is a plus. Comfortable and pleasant. Nothing to complain about.
Translated reviews
A
Rating: 5 out of 5
Hello, fast delivery, products very well packaged, product conforms to the description, thank you very satisfied!
Translated reviews
A
Rating: 5 out of 5
Very good merchant site.
Translated reviews
A
Rating: 5 out of 5
Product arrived on time and well packaged. Perfect.
Translated reviews
A
Rating: 5 out of 5
Serious, fast delivery, quality hat.
Translated reviews
A
Rating: 5 out of 5
Hat fits very well, good fabric, conforms to the photo. Fast delivery. Perfect. Good continuation.
Translated reviews
A
Rating: 5 out of 5
Very good.
Translated reviews
A
Rating: 5 out of 5
Impeccable transaction, the site is intuitive and clear, delivered in less than 48 hours after placing the order, staff available by phone with attentive listening and advice.
Translated reviews
A
Rating: 5 out of 5
Very satisfied with the product and delivery.
Translated reviews
A
Rating: 5 out of 5
Excellent customer service.
Translated reviews
A
Rating: 5 out of 5
Fast delivery, item corresponding to the order.
Translated reviews
A
Rating: 5 out of 5
Nice cap that my father likes.
Translated reviews
A
Rating: 5 out of 5
Wide choice and good product quality, ease of online ordering.
Translated reviews
A
Rating: 4 out of 5
Really a lot of choices.
Translated reviews
A
Rating: 2 out of 5
2 and a half months of waiting!!! Much, much too long.
Translated reviews
Response from Chapellerie Traclet
Hello
Please excuse us for this manufacturing delay, for a cap in size 64 cm our manufacturer had a delay in making it. We hope, however, that its quality and its quite exceptional size will quickly make you forget this delay.
remaining at your disposal
best regards
Traclet sebastien
Please excuse us for this manufacturing delay, for a cap in size 64 cm our manufacturer had a delay in making it. We hope, however, that its quality and its quite exceptional size will quickly make you forget this delay.
remaining at your disposal
best regards
Traclet sebastien
A
Rating: 5 out of 5
Order quickly delivered and conforms to expectations.
Translated reviews
A
Rating: 5 out of 5
Conforms to the description, very fast shipping, perfect!
Translated reviews
A
Rating: 4 out of 5
Origin of products clearly readable
Translated reviews
A
Rating: 5 out of 5
Apparently the suspenders suit my husband!
Translated reviews
A
Rating: 5 out of 5
Perfect order, nothing but positives.
Translated reviews
A
Rating: 4 out of 5
I easily found the hat I was looking for
Translated reviews
A
Rating: 5 out of 5
Perfect.
Translated reviews
A
Rating: 5 out of 5
Very nice hat. Conforms to what I expected. Delivery a bit long but due to a restocking.
Translated reviews