Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Competent staff who take the time and give good advice. We come back with pleasure, thank you
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Response from Chapellerie Traclet
Hello Marie-Thérèse,
A big thank you for your warm feedback! We are delighted that our team was able to provide you with satisfaction and advice. Your trust and loyalty are our greatest reward, and we will always be happy to welcome you again.
Best regards,
The boutique team
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Jérôme L.
Rating: 5 out of 5
following a purchase from 18/06/2026
Fast shipping, quality products, French company, perfect!
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Response from Chapellerie Traclet
Hello Jérôme,
We warmly thank you for your positive feedback. We are delighted that our products and our service have satisfied you. Your support for a French company particularly touches us.
Best regards,
The Traclet Hat Company team
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Nathalie N.
Rating: 5 out of 5
following a purchase from 19/06/2026
Magnificent hat, fast shipping. I recommend!
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Response from Chapellerie Traclet
Hello Nathalie,
We warmly thank you for your positive feedback! We are delighted that you like our hat and that you appreciated the speed of our service. Your recommendation means a lot to us.
Best regards,
The boutique team
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Stéphan L.
Rating: 5 out of 5
following a purchase from 17/06/2026
Very well-made site. Fast shipping. Hat very well protected. To recommend.
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Response from Chapellerie Traclet
Hello Stéphan,
We warmly thank you for your positive feedback. We are delighted that you enjoyed your experience with us and that your hat arrived in perfect condition. Do not hesitate to come back to see us, we will be happy to welcome you again.
Best regards,
The Traclet Hat Team
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Marianne G.
Rating: 5 out of 5
following a purchase from 19/06/2026
Fast shipping, well packaged. The hat perfectly meets my expectations.
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Response from Chapellerie Traclet
Hello Marianne,
We sincerely thank you for your positive feedback. We are delighted to learn that your hat met your expectations and that the delivery was up to par.
Best regards,
The Traclet Hat Team
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Thierry M.
Rating: 5 out of 5
following a purchase from 18/06/2026
R . A . S Completely satisfied!
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Response from Chapellerie Traclet
Hello Thierry,
We warmly thank you for your positive feedback! We are delighted to learn that you are completely satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
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Patrick G.
Rating: 5 out of 5
following a purchase from 18/06/2026
Good quality item that corresponds exactly to the description on the website.
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Response from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your positive feedback. We are delighted to learn that the article meets your expectations and satisfies you. We hope to see you soon in our online store to discover more treasures.
Best regards,
The Traclet Hat Shop Team
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Natacha D.
Rating: 5 out of 5
following a purchase from 19/06/2026
Perfect
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Response from Chapellerie Traclet
Hello Natacha,
We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you very soon in our online store.
Best regards,
The Traclet Hat Shop Team
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Bruno D.
Rating: 5 out of 5
following a purchase from 18/06/2026
Smooth navigation, secure payment, product compliant and in perfect condition, deadlines respected. Perfect, thank you.
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Response from Chapellerie Traclet
Hello Bruno,
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and that our shop satisfied you. We hope to see you again very soon for new discoveries.
Best regards,
The Traclet Hat Shop Team
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Stephane R.
Rating: 4 out of 5
following a purchase from 18/06/2026
Detailed and compliant description. Very fast shipping. Perfect.
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Response from Chapellerie Traclet
Hello Stéphane,
We warmly thank you for your positive feedback. We are delighted that our description and the speed of delivery met your expectations. We would be happy to see you again soon in our online store.
Best regards,
The Traclet Hat Shop Team
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Pascal C.
Rating: 5 out of 5
following a purchase from 30/05/2026
the products are of very good quality
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Response from Chapellerie Traclet
Hello Pascal,
We sincerely thank you for your positive feedback and your high rating. It is a pleasure to know that you are satisfied with the quality of our products. We would be delighted to welcome you again to our online store.
Best regards,
The Traclet Hat Shop Team
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Mf B.
Rating: 5 out of 5
following a purchase from 18/06/2026
it's a wide-brimmed hat that covers even the beginning of my shoulders. I can withstand the heat, the heatwave thanks to this hat. Thank you Chapellerie Traclet
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Response from Chapellerie Traclet
Hello mf,
We warmly thank you for your positive feedback. We are delighted that our sun hat provides you with comfort and protection, especially during hot days. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team.
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Laurence D.
Rating: 5 out of 5
following a purchase from 18/06/2026
Very satisfied with the product, received in good condition. Thank you for your professionalism
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Response from Chapellerie Traclet
Hello Laurence,
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your product and that our service has met your expectations.
Best regards,
The Traclet Hat Shop Team
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Stéphanie K.
Rating: 2 out of 5
following a purchase from 03/06/2026
Very disappointed... Apparently one of the items is out of stock (but not indicated when ordering). After 15 days without any news, I had to write to receive the rest of the order. Still no news of the missing item to this day... It was a gift... I had to do without...
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Response from Chapellerie Traclet
Hello Stéphanie,
Thank you for taking the time to share your experience, even though we are sorry to hear that your order did not meet your expectations. We understand the disappointment this may have caused, especially for a gift. Please do not hesitate to contact us directly so that we can help you resolve this issue.
Best regards,
The Traclet Hat Shop team
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Eric D.
Rating: 5 out of 5
following a purchase from 19/06/2026
Quality and speed: top
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Response from Chapellerie Traclet
Hello Eric,
We warmly thank you for your positive feedback! We are delighted that you are satisfied with the quality and speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
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Pascal F.
Rating: 5 out of 5
following a purchase from 03/06/2026
perfect
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Response from Chapellerie Traclet
Hello Pascal,
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations. Do not hesitate to come back to see us, it will always be a pleasure to serve you.
Best regards,
The Traclet Hat Shop team
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Benoît C.
Rating: 5 out of 5
following a purchase from 17/05/2026
This corresponds to what I wanted
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Response from Chapellerie Traclet
Hello Benoît,
A big thank you for your positive feedback! We are delighted that our product met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop team
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Bonneau S.
Rating: 5 out of 5
following a purchase from 13/06/2026
fast service, quality product, address to recommend.
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Response from Chapellerie Traclet
Hello Bonneau,
We warmly thank you for your positive feedback! We are delighted that our service and the quality of our products have satisfied you. Your recommendation is our greatest reward.
Best regards,
The Traclet Hat Shop Team
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 18/06/2026
Delivery OK. Corresponds exactly to what I expected.
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Response from Chapellerie Traclet
Hello Jean-Pierre,
We warmly thank you for your positive feedback. We are delighted that your order met your expectations and hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team
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Christian L.
Rating: 5 out of 5
following a purchase from 14/06/2026
Thank you, very efficient. Package arrived very well.
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Response from Chapellerie Traclet
Hello Christian,
We warmly thank you for your positive feedback. We are delighted to learn that your package has arrived safely and that you are satisfied with our service.
Best regards,
The Traclet Hat Shop team.
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Yves L.
Rating: 5 out of 5
following a purchase from 17/06/2026
Very pretty and inexpensive, the straw is fragile, next time I will order the double thickness.
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Response from Chapellerie Traclet
Hello Yves,
Thank you for your positive feedback! We are delighted that you found your purchase beautiful and at an affordable price. Please feel free to reach out to us for your next order, we will be happy to assist you in your choice.
Best regards,
The Traclet Hat Shop Team
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Martine A.
Rating: 5 out of 5
following a purchase from 13/06/2026
Very responsive company, I had to change the hat that was too big; I received the new one in 48 hours. As for the product, it is very high quality and made in France!
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Response from Chapellerie Traclet
Hello Martine,
We sincerely thank you for your warm feedback. We are delighted to hear that you are satisfied with our responsiveness and the quality of our products. We would be thrilled to see you during your next visit to our online store.
Best regards,
The Traclet Hat Shop team.
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Juliette V.
Rating: 5 out of 5
following a purchase from 18/06/2026
The wide-brimmed hat is perfect and the shipment was really very fast.
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Jean-Yves M.
Rating: 5 out of 5
following a purchase from 18/06/2026
The "Top" as usual!... The quality of the products, the speed of delivery, but all this would be nothing without the professionalism, the advice, the kindness, and the attentiveness of the whole team. "Hats off" to the "Chapellerie Traclet"!...
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Philippe J.
Rating: 5 out of 5
following a purchase from 18/06/2026
Fast delivery and well-packaged caps.
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Jean-Jacques D.
Rating: 5 out of 5
following a purchase from 11/06/2026
Very good
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Jerome B.
Rating: 5 out of 5
following a purchase from 13/06/2026
perfect!
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Yoann L.
Rating: 5 out of 5
following a purchase from 17/06/2026
Good
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Fabien E.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very good ordering experience on this site. Quality and speed of shipping.
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Cynthia L.
Rating: 5 out of 5
following a purchase from 20/05/2026
Impeccable, in this store I find all the hats I love. Very good quality! Same quality/price ratio. It is also possible to add accessories to your hat. To find something to protect it. Well shipped. Always well packaged. Here, it was my dream to find a good quality Canadian scout hat at a fair price. Thank you again
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Barthélemy S.
Rating: 5 out of 5
following a purchase from 10/06/2026
Custom order I am delighted the wide-brimmed hat is of very good quality it is the perfect hat thank you thank you
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Emmanuel R.
Rating: 4 out of 5
following a purchase from 14/06/2026
Hat delivered on time and meets our wishes, thank you
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Jeannine R.
Rating: 5 out of 5
following a purchase from 07/06/2026
Very nice hat that protects well from the sun
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William L.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very good
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S T.
Rating: 5 out of 5
following a purchase from 17/06/2026
Very good
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Catherine R.
Rating: 5 out of 5
following a purchase from 11/06/2026
Hello, very satisfied
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Pierre B.
Rating: 5 out of 5
following a purchase from 17/06/2026
Hat model conforms to the description
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Didier B.
Rating: 5 out of 5
following a purchase from 17/06/2026
Good evening, advice and support in the choice of very good quality
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Maryline L.
Rating: 5 out of 5
following a purchase from 15/06/2026
Very good quality
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Eugenio T.
Rating: 5 out of 5
following a purchase from 14/06/2026
Very well packaged product, fast delivery
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