Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2024
Easy to access site, a lot of choices, fast delivery, product conforms to what was presented
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
Very nice hat, I am satisfied, nice finish, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Very fast, top cassette
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Simply very happy to have gone through your site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2024
Very good and quick reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2024
Too bad the packaging is not great but well, we can repackage it for a gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Item conforms to the model I was expecting. A small downside though; too expensive for this type of item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Perfect transaction, nothing to report, fast shipping, quality product (Stetson)... Well packaged....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
Reliable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
totally satisfied, large choice and available product, recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2024
Very good customer service. Small downside, the estimated delay is not clear (it was indicated on the site 'item out of stock' while asking for fast delivery it was available)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
Stick and hat of very good quality and visually beautiful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Important choice and good description. Very fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
The product was delivered quickly. It is perfect. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2024
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2024
Product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2024
Simple to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
perfect navigation, good packaging, and reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
The site is easy to browse and the order to be made is simple to do. The delivery was very fast and the item is of excellent quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Beautiful product, conforms perfectly for Traclet. Paid delivery for home shipping due to absence (notification received a few hours before delivery and placed in the spam folder), the delivery service could have addressed the neighbors; 1 star deducted.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2024
Well, I don't know anything about hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Cap to my husband's taste
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
Ultra-fast customer service to change a size, sending and resending. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Thank you for a great fast service. Sorry I can’t speak French we don’t do it much here in Ireland. Hat arrived well pleased. If you have problems that I haven’t answered any questions which holds payment please text me in English.
Thank you for a great service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Good advice, fast delivery, careful packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Order met my expectations. Well packaged and fast delivery to a relay point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
Good service, good service. First bought products in shop during holidays. Now online
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2024
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
Serious site with a wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Very good. Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Superb beret
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Clear and well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2024
Functional.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/04/2024
Disappointed with the received product. The fabric material and the photo show a patch that was not present at delivery.
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Response from Chapellerie Traclet
Hello, please send us a photo of the received item to [email protected] so we can send you the correct product if we made a mistake. We apologize for this; this error will be corrected. Remaining at your disposal. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast and efficient
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