Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 11/02/2024 à 08h39 following a purchase from 06/02/2024

very fast delivery excellent product

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Acheteur Vérifié

Published on 11/02/2024 à 06h45 following a purchase from 05/02/2024

Really good

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Acheteur Vérifié

Published on 10/02/2024 à 21h31 following a purchase from 06/02/2024

Pleasant shopping site with products categorized by ranges. I chose a model 'new' original and of very good quality that we will see in use this being my first purchase

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Acheteur Vérifié

Published on 10/02/2024 à 20h41 following a purchase from 30/01/2024

Clear offer, correct product highlighting.

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Acheteur Vérifié

Published on 10/02/2024 à 20h26 following a purchase from 07/02/2024

Very Good.

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Acheteur Vérifié

Published on 10/02/2024 à 20h03 following a purchase from 07/02/2024

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Acheteur Vérifié

Published on 10/02/2024 à 19h58 following a purchase from 06/02/2024

good article

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Acheteur Vérifié

Published on 10/02/2024 à 19h50 following a purchase from 07/02/2024

Very nice appearance. Comfortable and elegant. I love it.

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Acheteur Vérifié

Published on 10/02/2024 à 19h23 following a purchase from 01/02/2024

I am satisfied with the product I chose. I would have liked a slightly thicker fabric for the season and also to have a box in which I can store it

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Acheteur Vérifié

Published on 10/02/2024 à 15h59 following a purchase from 05/02/2024

The manufacturing has lost a bit in quality but the price has not changed.

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Acheteur Vérifié

Published on 10/02/2024 à 07h39 following a purchase from 06/02/2024

Good site easy to find what you are looking for

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Acheteur Vérifié

Published on 09/02/2024 à 20h03 following a purchase from 06/02/2024

Perfect.

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Acheteur Vérifié

Published on 09/02/2024 à 17h10 following a purchase from 05/02/2024

Very fast delivery BUT: Order of reducer bands of two types: The 3M bands are OK, but the Traclet reducers at 9.45E were replaced by cork bands at 0.35E. Well, in the end, I solved my hat problem, but I am out 18E of my pocket.

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Response from Chapellerie Traclet Published on 09/02/2024

Hello
Please excuse us if we made a mistake.
We will correct it by sending you both reducers on Monday.
Remaining at your disposal at 0477714058
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 09/02/2024 à 14h49 following a purchase from 03/02/2024

Size 59 (which is my usual size) seems too small.

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Acheteur Vérifié

Published on 09/02/2024 à 13h30 following a purchase from 04/02/2024

Very happy to have found your site 'Traclet' Quality hat shop based on my searches. I am very satisfied myself.

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Acheteur Vérifié

Published on 09/02/2024 à 10h37 following a purchase from 30/01/2024

Your deadlines are a bit long, but you may be working under tight constraints.

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Acheteur Vérifié

Published on 09/02/2024 à 09h04 following a purchase from 01/02/2024

Very serious site

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Acheteur Vérifié

Published on 09/02/2024 à 09h02 following a purchase from 04/02/2024

Perfect! Fast delivery and quality at the rendezvous.

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Acheteur Vérifié

Published on 09/02/2024 à 08h53 following a purchase from 03/02/2024

Order perfectly handled and delivery quickly made.

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Acheteur Vérifié

Published on 09/02/2024 à 07h51 following a purchase from 03/02/2024

3 hats purchased, none of the sizes are really compliant

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Acheteur Vérifié

Published on 09/02/2024 à 07h51 following a purchase from 02/02/2024

Nothing to say, beautiful quality of product and service

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Acheteur Vérifié

Published on 08/02/2024 à 21h44 following a purchase from 04/02/2024

I really appreciate that you indicate the places of manufacture of the hats, as I attach importance to buying products created on the continent. You greatly facilitate my task. The delivery went well.

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Acheteur Vérifié

Published on 08/02/2024 à 21h15 following a purchase from 03/02/2024

In accordance with the description. Good quality leather

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Acheteur Vérifié

Published on 08/02/2024 à 20h24 following a purchase from 05/02/2024

Very good. Careful packaging, delivery within the announced deadlines.

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Acheteur Vérifié

Published on 08/02/2024 à 20h13 following a purchase from 03/02/2024

Perfect

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Acheteur Vérifié

Published on 08/02/2024 à 20h06 following a purchase from 01/02/2024

Nothing to report.

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Acheteur Vérifié

Published on 08/02/2024 à 20h04 following a purchase from 03/02/2024

Good

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Acheteur Vérifié

Published on 08/02/2024 à 19h57 following a purchase from 03/02/2024

Great shop thank you

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Acheteur Vérifié

Published on 08/02/2024 à 19h57 following a purchase from 05/02/2024

A very nice item, of good quality!

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Acheteur Vérifié

Published on 08/02/2024 à 12h04 following a purchase from 29/01/2024

MUCH DIVERSITY

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Acheteur Vérifié

Published on 08/02/2024 à 09h55 following a purchase from 31/01/2024

Comfortable and intuitive navigation.

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Acheteur Vérifié

Published on 07/02/2024 à 21h29 following a purchase from 31/01/2024

Delivery was compliant and fast. The size is exactly as advertised. Quality of the leather to be verified over time...

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Acheteur Vérifié

Published on 07/02/2024 à 19h47 following a purchase from 29/01/2024

Exceptional customer service. Attentive, available, clear communication. All of this contributed to us placing an order.

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Acheteur Vérifié

Published on 07/02/2024 à 12h31 following a purchase from 02/02/2024

Very clear site, high quality product, quick handling of the order and shipping. Thank you

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Acheteur Vérifié

Published on 07/02/2024 à 08h34 following a purchase from 30/01/2024

Very good product, well-clipped suspenders

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Acheteur Vérifié

Published on 06/02/2024 à 19h47 following a purchase from 29/01/2024

perfect

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Acheteur Vérifié

Published on 06/02/2024 à 16h25 following a purchase from 01/02/2024

very good quality item. Very satisfactory quality-price ratio and speed of reception

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Acheteur Vérifié

Published on 06/02/2024 à 11h07 following a purchase from 27/01/2024

Easy to order and pay. Delivery faster than expected on the site. Cap well wrapped in a package. Superb cap.

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Acheteur Vérifié

Published on 06/02/2024 à 11h00 following a purchase from 16/12/2023

I didn't have a scheduled delivery date, but the delay was reasonable.

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Acheteur Vérifié

Published on 06/02/2024 à 09h28 following a purchase from 02/02/2024

my favorite hat shop....

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