Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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C
Christian J.
Rating: 5 out of 5
following a purchase from 07/06/2026
Hat shop always on top! and excellent product, comfortable and light
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Nicolas T.
Rating: 5 out of 5
following a purchase from 29/05/2026
Very good purchase!
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Robert G.
Rating: 5 out of 5
following a purchase from 06/06/2026
Nothing to report
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Response from Chapellerie Traclet
Hello Robert,

We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet.

Best regards,
The boutique team.
J
Jeanmichel H.
Rating: 5 out of 5
following a purchase from 04/06/2026
Product meets expectations.
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Response from Chapellerie Traclet
Hello JeanMichel,

We warmly thank you for your positive feedback. We are delighted that the product met your expectations and we hope to see you soon in our store.

Best regards,
The Traclet Hat Shop Team
J
Jérôme T.
Rating: 5 out of 5
following a purchase from 08/06/2026
Very satisfied with my floral beret. Shipped the same morning. Received the next day. Great quality, light on the head, thank you.
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Response from Chapellerie Traclet
Hello Jérôme,

We warmly thank you for your review. We are delighted that you are satisfied with your floral beret and our shipping service. Your enthusiasm touches us and motivates us to continue offering quality products.

Best regards,
The Traclet Hat Shop Team.
P
Patrick N.
Rating: 5 out of 5
following a purchase from 05/06/2026
Great!
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Response from Chapellerie Traclet
Hello Patrick,

We sincerely thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us.

Best regards,
The Traclet Hat Shop team.
M
Martin A.
Rating: 3 out of 5
following a purchase from 06/06/2026
The quality of the hat is much lower than what the photos suggested.
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Response from Chapellerie Traclet
Hello Martin,

Thank you for your feedback and we are glad that you took the time to share your opinion. We ensure that our products reflect the quality we wish to offer our customers, and your feedback is valuable to us. Please do not hesitate to contact us for any questions or additional needs.

Best regards,
The Traclet Hat Shop Team.
R
Reynoir L.
Rating: 5 out of 5
following a purchase from 05/06/2026
I have always been satisfied with my purchases at Traclet
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Response from Chapellerie Traclet
Hello Reynoir,

We warmly thank you for your positive feedback! It is a pleasure to know that you are still satisfied with your purchases at Traclet. Your loyalty is greatly appreciated and we hope to continue to satisfy you in the future.

Best regards,
The boutique team.
E
Eric A.
Rating: 5 out of 5
following a purchase from 06/06/2026
Impeccable!
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Response from Chapellerie Traclet
Hello Eric,

We sincerely thank you for your positive feedback! It is a pleasure to know that you are satisfied with your experience with us. We hope to see you again very soon for new discoveries.

Best regards,
The Traclet Hat Shop Team.
D
David M.
Rating: 5 out of 5
following a purchase from 06/06/2026
Nothing to report
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Response from Chapellerie Traclet
Hello David,

We warmly thank you for your positive review! We are delighted to learn that your experience at Chapellerie Traclet meets your satisfaction. Do not hesitate to come back to us for your future hat needs.

Best regards,
The boutique team
S
Serge G.
Rating: 5 out of 5
following a purchase from 06/06/2026
Perfect service rendered!
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Response from Chapellerie Traclet
Hello Serge,

We sincerely thank you for your positive feedback and your perfect rating! It is a pleasure to know that our service met your expectations.

Best regards,
The Traclet Hat Shop team.
S
Sylvain X.
Rating: 5 out of 5
following a purchase from 06/06/2026
This is my first order, I had a concern that the hat would be a bit too big but honestly it was the right size. For the delivery, it was quite fast, it should have been on a Thursday but I received it the day before. I will continue to order from Traclet.
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Response from Chapellerie Traclet
Hello Sylvain,

We warmly thank you for your positive feedback! We are delighted to learn that the hat fits you and that the delivery was faster than expected. We will be pleased to see you again for your next orders at Traclet.

Best regards,
The boutique team
C
Claudine C.
Rating: 5 out of 5
following a purchase from 05/06/2026
Nothing to say about the cap. I would have liked it to be better packaged inside the box.
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Response from Chapellerie Traclet
Hello Claudine,

Thank you for your positive feedback! We are delighted to hear that you like the cap. Your comment regarding the packaging is valuable and we will make sure to consider it to further improve our shipments.

Best regards,
The boutique team
P
Patrick M.
Rating: 5 out of 5
following a purchase from 07/06/2026
Good in every way
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Response from Chapellerie Traclet
Hello Patrick,

Thank you very much for your positive feedback! We are delighted to know that you are satisfied with your experience with us. Your satisfaction is our greatest reward.

Best regards,
The store team
G
Gerald R.
Rating: 5 out of 5
following a purchase from 07/06/2026
I received my hat, it is very beautiful and of good quality, just a bit big, thank you.
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Response from Chapellerie Traclet
Hello Gérald,

We warmly thank you for your positive feedback! We are delighted to hear that you like your hat and that it meets your expectations. Please feel free to reach out to us for any other orders, we will always be here to help you find the perfect hat.

The boutique team.
P
Pinard A.
Rating: 5 out of 5
following a purchase from 25/05/2026
Perfect, compliant !!
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Odile R.
Rating: 5 out of 5
following a purchase from 01/06/2026
Ok
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Response from Chapellerie Traclet
Hello Odile,

We warmly thank you for your feedback! Your satisfaction is our greatest reward, and we are delighted that your experience meets your expectations.

Best regards,
The Traclet Hat Shop Team
S
Serge P.
Rating: 5 out of 5
following a purchase from 06/06/2026
Very nice cap
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Response from Chapellerie Traclet
Hello Serge,

We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your cap and that you like it. Your satisfaction is our greatest reward.

Best regards,
The boutique team
A
Anthony L.
Rating: 5 out of 5
following a purchase from 05/06/2026
Really serious company, item as delivered, it's perfect!
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Response from Chapellerie Traclet
Hello Anthony,

We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your order and our service. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team
B
Béatrix R.
Rating: 5 out of 5
following a purchase from 05/06/2026
Perfect, the hats are beautiful and the prices are more than reasonable for French manufacturing!!
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Response from Chapellerie Traclet
Hello Béatrix,

We warmly thank you for your feedback and compliments on our hats and our prices. We are delighted that you appreciated the quality of our French manufacturing. We look forward to seeing you soon in our online store!

Best regards,
The Traclet Hat Team
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 27/05/2026
Meets expectations
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Response from Chapellerie Traclet
Hello Nicolas,

We warmly thank you for your positive feedback! We are delighted to learn that our products have met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Company team
J
Jean-Marc B.
Rating: 3 out of 5
following a purchase from 01/06/2026
Product seems to be of quality but size choice not suitable
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Response from Chapellerie Traclet
Hello Jean-Marc,

Thank you for your feedback. We are delighted that you find the product of quality, and we take note of your comments regarding the size choice. Your satisfaction is important to us and we are constantly striving to improve our offer.

Best regards,
The Traclet Hat Team.
B
Bill P.
Rating: 5 out of 5
following a purchase from 04/06/2026
A frictionless transaction, much appreciated, and an excellent hat, more than adequately described. It arrived (in England) promptly and without customs interference!
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Response from Chapellerie Traclet
Hello Bill,

We warmly thank you for your flattering feedback. We are delighted to learn that your experience with us has met your expectations and that you like your hat so much. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Team
P
Patrick P.
Rating: 5 out of 5
following a purchase from 03/06/2026
As expected. Fast delivery. No issues.
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Response from Chapellerie Traclet
Hello Patrick,

We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you again soon among us.

Best regards,
The Traclet Hat Shop team.
D
David B.
Rating: 5 out of 5
following a purchase from 02/06/2026
Great customer service, great product and very fast delivery!
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Response from Chapellerie Traclet
Hello David,

We warmly thank you for your positive feedback. We are delighted that our service, our products, and the speed of delivery have met your expectations.

Best regards,
The Traclet Hat Shop team
M
Marie M.
Rating: 5 out of 5
following a purchase from 04/06/2026
Both hats are of good quality; they were very well protected and packaged. Perfect!
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Response from Chapellerie Traclet
Hello Marie,

We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with the quality of our hats and their packaging. Your satisfaction is our greatest reward.

Best regards,
The boutique team
O
Oriana P.
Rating: 5 out of 5
following a purchase from 03/05/2026
Thank you!
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Response from Chapellerie Traclet
Hello Oriana,

We sincerely thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that your experience met your expectations.

Best regards,
The shop team.
B
Bernard D.
Rating: 5 out of 5
following a purchase from 02/06/2026
It's my decision I own it I'm going to wear the Traclet hat
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Response from Chapellerie Traclet
Hello Bernard,

We warmly thank you for your positive review. It is a pleasure to know that you have chosen to wear a Traclet hat, and we are delighted to support you in your decision.

Best regards,
The boutique team
P
Pascale P.
Rating: 5 out of 5
following a purchase from 31/05/2026
It suits me so well!
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Response from Chapellerie Traclet
Hello Pascale,

We warmly thank you for your positive review! We are delighted to learn that you like our hat and that it suits you so well. Your satisfaction is our greatest reward.

Sincerely,
The Traclet Hat Team.
C
Claude B.
Rating: 5 out of 5
following a purchase from 11/05/2026
Very good, but a bit long to arrive!
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Response from Chapellerie Traclet
Hello Claude,

We sincerely thank you for your positive feedback and your rating of 5/5! We are delighted that you are satisfied with your order, even though the delivery time was a bit longer than expected.

We look forward to seeing you soon in our online store.

Best regards,
The Traclet Hat Shop team.
C
Christophe Z.
Rating: 4 out of 5
following a purchase from 04/05/2026
I placed my order on May 4th. On June 4th, seeing nothing arrive, I made a follow-up which achieved the desired goal. The material is very good, good quality. Ultimately, the delay for me is unacceptable.
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Response from Chapellerie Traclet
Hello Christophe,

We sincerely thank you for your feedback. We are delighted to learn that you are satisfied with the quality of our products. Your comment on the delivery time is valuable to us, and we will continue to work to improve our service.

Best regards,
The shop team.
C
Chantal S.
Rating: 5 out of 5
following a purchase from 05/06/2026
Very satisfied with my purchase
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Response from Chapellerie Traclet
Hello Chantal,

We warmly thank you for your flattering review! We are delighted to learn that you are very satisfied with your purchase. Your satisfaction is our greatest reward.

Best regards,
The Traclet shop team.
G
Guy P.
Rating: 5 out of 5
following a purchase from 21/05/2026
I am very satisfied with your responsiveness, communication, and your business approach. Best regards
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Response from Chapellerie Traclet
Hello Guy,

We sincerely thank you for your positive feedback and your trust. It is a real pleasure to know that our responsiveness and our approach have satisfied you. We remain at your disposal and wish you a great day.

Best regards,
The Traclet Hat Shop Team
M
Muriel M.
Rating: 5 out of 5
following a purchase from 04/06/2026
Fast and perfect!
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Amine M.
Rating: 5 out of 5
following a purchase from 28/05/2026
Better quality than I expected
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Cédric B.
Rating: 5 out of 5
following a purchase from 31/05/2026
Very good product, fast shipping and well packaged. I recommend
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Laurent K.
Rating: 5 out of 5
following a purchase from 03/06/2026
Impeccable
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Laurent B.
Rating: 5 out of 5
following a purchase from 03/06/2026
Perfect
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A
Alain G.
Rating: 5 out of 5
following a purchase from 02/06/2026
Speed between order and delivery! The quality of the packaging is appreciated. As for the product, nothing to complain about, it's perfect.
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J
Jean Marie M.
Rating: 5 out of 5
following a purchase from 25/05/2026
Very good quality.
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