Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 09/12/2023 à 20h31 following a purchase from 06/12/2023

fast service

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Acheteur Vérifié

Published on 09/12/2023 à 20h31 following a purchase from 06/12/2023

Well received even though the package was damaged. Inside OK.
Fast and efficient, super
Thank you

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Acheteur Vérifié

Published on 09/12/2023 à 20h29 following a purchase from 02/12/2023

Very good

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Acheteur Vérifié

Published on 09/12/2023 à 20h18 following a purchase from 05/12/2023

Unfortunately, it is quite complicated to find what you want on your site, which would benefit from being simplified. I found what I wanted, but it took time. It's a shame because otherwise the service is of good quality.

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Acheteur Vérifié

Published on 09/12/2023 à 20h14 following a purchase from 06/12/2023

Having given 5 stars, I don't see what else I could add! Only that I am delighted with these 2 magnificent caps!

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Acheteur Vérifié

Published on 09/12/2023 à 20h04 following a purchase from 06/12/2023

Top The delivery was very fast The hats and the cap are of good quality.

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Acheteur Vérifié

Published on 09/12/2023 à 20h02 following a purchase from 24/11/2023

Site unclear

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Acheteur Vérifié

Published on 09/12/2023 à 20h01 following a purchase from 02/12/2023

Excellent service in terms of order, delivery time, and quality of packaging! Very high-quality product! Bravo and thank you!

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Acheteur Vérifié

Published on 09/12/2023 à 19h55 following a purchase from 30/11/2023

Thank you very much for the shortened delivery time to receive before Christmas, site to recommend to my loved ones

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Acheteur Vérifié

Published on 09/12/2023 à 16h52 following a purchase from 04/12/2023

Very nice products without any issues I will recommend

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Acheteur Vérifié

Published on 09/12/2023 à 09h46 following a purchase from 05/12/2023

Perfect

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Acheteur Vérifié

Published on 09/12/2023 à 09h20 following a purchase from 01/12/2023

Very large selection at Traclet; I found the cap I was looking for.

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Acheteur Vérifié

Published on 09/12/2023 à 08h27 following a purchase from 05/12/2023

Very fast delivery, super well packaged, careful. I am delighted

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Acheteur Vérifié

Published on 09/12/2023 à 07h48 following a purchase from 26/10/2023

delivery time too long 1 month and a half

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Acheteur Vérifié

Published on 09/12/2023 à 07h42 following a purchase from 26/11/2023

Bravo and thank you

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Acheteur Vérifié

Published on 09/12/2023 à 05h52 following a purchase from 02/12/2023

The cap is as per the photo, I am delighted

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Acheteur Vérifié

Published on 09/12/2023 à 01h01 following a purchase from 02/12/2023

Product conforms to the description, fast and careful shipping

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Acheteur Vérifié

Published on 08/12/2023 à 22h13 following a purchase from 04/12/2023

Very fast 24h

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Acheteur Vérifié

Published on 08/12/2023 à 20h25 following a purchase from 09/11/2023

Quality item conforms to the description, plus careful shipping, the best

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Acheteur Vérifié

Published on 08/12/2023 à 20h16 following a purchase from 03/12/2023

Delivery time respected

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Acheteur Vérifié

Published on 08/12/2023 à 20h14 following a purchase from 04/12/2023

Product meets expectations, fast delivery

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Acheteur Vérifié

Published on 08/12/2023 à 20h05 following a purchase from 25/11/2023

Satisfied with the quality

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Acheteur Vérifié

Published on 08/12/2023 à 20h03 following a purchase from 15/11/2023

My order never came rang up and they sent it in one week

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Acheteur Vérifié

Published on 08/12/2023 à 19h57 following a purchase from 04/12/2023

Very happy with my hat

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Acheteur Vérifié

Published on 08/12/2023 à 18h43 following a purchase from 01/12/2023

Very attractive homepage; description of items (details, origin, material, colors, photos) very well done; reasonable prices (those who love 'covers' as the Quebecers say, can indulge their cravings!); very simple payments. Impeccable delivery but a bit slow. The products have a lot of charm. Bravo!!!

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Acheteur Vérifié

Published on 08/12/2023 à 18h35 following a purchase from 03/12/2023

Order received quickly and in perfect condition. Thank you.

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Acheteur Vérifié

Published on 08/12/2023 à 17h28 following a purchase from 24/11/2023

Timelines respected, product quality

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Acheteur Vérifié

Published on 08/12/2023 à 16h42 following a purchase from 02/12/2023

They managed to find me an unfindable hat after a few months! I took two!

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Acheteur Vérifié

Published on 08/12/2023 à 15h09 following a purchase from 02/12/2023

well received

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Acheteur Vérifié

Published on 08/12/2023 à 14h40 following a purchase from 03/12/2023

Satisfied with my purchase, good quality

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Acheteur Vérifié

Published on 08/12/2023 à 14h26 following a purchase from 02/12/2023

Very good, with attention to respond to the customer and describe the merchandise.

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Acheteur Vérifié

Published on 08/12/2023 à 11h11 following a purchase from 03/12/2023

impeccable!

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Acheteur Vérifié

Published on 08/12/2023 à 11h02 following a purchase from 04/12/2023

Well-designed site, easy to use, fast delivery in the announced time slot, however it seems that the announced size is slightly smaller than the actual (size 58 ordered just after trying on)

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Acheteur Vérifié

Published on 08/12/2023 à 10h41 following a purchase from 02/12/2023

Product conforms to the order, very beautiful workmanship and very well packaged.

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Acheteur Vérifié

Published on 08/12/2023 à 09h58 following a purchase from 02/12/2023

conform

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Acheteur Vérifié

Published on 08/12/2023 à 09h30 following a purchase from 03/12/2023

Very good. Fast delivery. I would have liked this sailor cap to be thicker and therefore warmer.

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Acheteur Vérifié

Published on 08/12/2023 à 09h29 following a purchase from 04/12/2023

Everything impeccable

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Acheteur Vérifié

Published on 08/12/2023 à 09h22 following a purchase from 03/12/2023

Excellent product choice even if not all sizes are available... Correct prices, fast delivery, well-packaged product.

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Acheteur Vérifié

Published on 08/12/2023 à 09h13 following a purchase from 30/11/2023

Clear and well-designed site.

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Acheteur Vérifié

Published on 08/12/2023 à 08h37 following a purchase from 01/12/2023

Very good quality, fast and careful shipping. Thank you for the little gift in the package, it's nice. I recommend.

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