Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Large choice of headgear, very readable site, precise and well detailed! Fast shipping and very well packaged ...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Product compliant, size chosen based on the measurements indicated on your site and it fits perfectly. Careful packaging and fast shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/10/2023
Little responsiveness and listening.
Translated reviews
Response from Chapellerie Traclet
Hello
Please excuse us if we have not been proactive regarding your questions.
We hope that the beanie will give you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
I recommend the site, super fast delivery times, careful packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
I really appreciate the high quality of your hats, as well as the ease of use of your site (especially the payment by Paypal which I don't find everywhere).
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Very good fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
The site is very serious with remarkably quality products, my Malagasy friend was surprised and satisfied with her colonial hat
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Very pleasant service and contact
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
The products matched exactly what I expected.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/10/2023
NOT AT ALL SATISFIED WITH YOUR PRICES, today to get an Irish cap, you have to pay 70€, is wool disappearing?
Translated reviews
Response from Chapellerie Traclet
Hello
We have Irish caps starting at 30 euros made in Italy.
Then for a real one made in Ireland, they start at 70 euros.
Prices have increased significantly there since 2020.
That’s why we offer alternatives like Italian productions.
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
We found exactly what we were looking for. The suspenders for lumberjack pants are impeccable, well designed. Interesting to know about your company! Delivered in 2 days! We highly recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Always very good quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
EXCELLENT ITEM
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Well-designed site. Good idea to provide information regarding head measurements. Good quality product and aesthetically pleasing.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Very happy with my purchase
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Product perfectly compliant and delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
Order in line with my expectations. Delivery made on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2023
Product providing complete satisfaction
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast delivery, good quality, affordable prices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2023
nothing to report, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Third order and still just as fast. The quality of the products too!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Completely satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Very beautiful product, in REAL white rabbit fur! I recommend it for its quality, warmth, and comfort.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2023
Perfectly compliant with my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Very happy with my order, everything is well packaged, a site to recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/10/2023
I have been waiting for my order for more than a month
Translated reviews
Response from Chapellerie Traclet
Hello
According to the tracking below
Customs fees remain to be settled.
Here is the link
https://www.laposte.fr/outils/suivre-vos-envois?code=7Q08808836210
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Second purchase, still very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2023
Serious shop
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
site and order tracking, close to perfect; what more could you ask for?
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2023
Site and delivery times very good. But hat descriptions not always sufficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast shipping, an impeccable beret, great gear made in France, which is a plus. All VPI sites should follow this example.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2023
You are the best, the order arrived on time, the hat is of very good quality, customer service responds quickly on the phone and is very professional, well done, don't change.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Perfect advice, very fast and careful shipping. Very high-quality cap!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
Interesting and quality product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Perfect, reliable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Very fast order and delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
The order completely meets my expectations.
Very fast delivery.
I will definitely order again.
Translated reviews
We use cookies for audience measurement and improving user experience.