Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 10/12/2022 à 15h34 following a purchase from 06/12/2022

Very fast. The quality is always there.

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Acheteur Vérifié

Published on 10/12/2022 à 13h42 following a purchase from 22/11/2022

The size is custom, I took a 58. The quality of the finish is impeccable.

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Acheteur Vérifié

Published on 10/12/2022 à 13h25 following a purchase from 18/10/2022

it's amazing what you can find there

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Acheteur Vérifié

Published on 10/12/2022 à 10h56 following a purchase from 05/12/2022

Purchase of a chapka. Quality item. Deadlines respected. I recommend.

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Acheteur Vérifié

Published on 10/12/2022 à 09h56 following a purchase from 05/12/2022

Fast delivery, good packaging and quality product.

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Acheteur Vérifié

Published on 09/12/2022 à 19h54 following a purchase from 25/11/2022

Precise and practical site.

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Acheteur Vérifié

Published on 09/12/2022 à 18h36 following a purchase from 01/12/2022

Great choice, easy, ultra-fast order, top-notch delivery, very very happy with my hat

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Acheteur Vérifié

Published on 09/12/2022 à 17h27 following a purchase from 06/12/2022

Very responsive. Fast delivery

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Acheteur Vérifié

Published on 09/12/2022 à 17h02 following a purchase from 28/11/2022

Quality products, very fast shipping

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Acheteur Vérifié

Published on 09/12/2022 à 16h59 following a purchase from 05/12/2022

Impeccable

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Acheteur Vérifié

Published on 09/12/2022 à 16h03 following a purchase from 28/11/2022

Very very we are very satisfied with our purchases.

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Acheteur Vérifié

Published on 09/12/2022 à 15h45 following a purchase from 06/12/2022

Good description of the hat

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Acheteur Vérifié

Published on 09/12/2022 à 15h36 following a purchase from 04/12/2022

The cap is too small .. I need a 57 instead of a 56. And I can't reach anyone..??

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Response from Chapellerie Traclet Published on 09/12/2022

Hello
It is certainly possible to make an exchange, here is the procedure to do it directly on the site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Otherwise, we can be reached at 0477714058.
There is an answering machine if we are already with clients.
Remaining at your disposal
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 09/12/2022 à 14h49 following a purchase from 04/12/2022

Very clear site, fast service and delivery!

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Acheteur Vérifié

Published on 09/12/2022 à 14h43 following a purchase from 02/12/2022

I expected a softer hat but I appreciate the model.

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Acheteur Vérifié

Published on 09/12/2022 à 13h46 following a purchase from 05/12/2022

Very happy with the product

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Acheteur Vérifié

Published on 09/12/2022 à 13h32 following a purchase from 05/12/2022

As usual, careful work and attentive to its customers, Thank you.

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Acheteur Vérifié

Published on 09/12/2022 à 08h50 following a purchase from 03/12/2022

perfect packaging, thank you

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Acheteur Vérifié

Published on 09/12/2022 à 07h50 following a purchase from 02/12/2022

Well packaged, protected for a quality hat!

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Acheteur Vérifié

Published on 08/12/2022 à 21h42 following a purchase from 02/12/2022

Very satisfied with my purchase

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Acheteur Vérifié

Published on 08/12/2022 à 20h31 following a purchase from 02/12/2022

Excellent item

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Acheteur Vérifié

Published on 08/12/2022 à 20h14 following a purchase from 01/12/2022

fast and wide choice

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Acheteur Vérifié

Published on 08/12/2022 à 20h08 following a purchase from 01/12/2022

Serious company.

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Acheteur Vérifié

Published on 08/12/2022 à 19h56 following a purchase from 21/11/2022

Elegant hat! Maybe make shipping boxes that correspond to the size of the hat because slightly folded on the sides, it has lost its shape a bit.

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Acheteur Vérifié

Published on 08/12/2022 à 19h44 following a purchase from 03/12/2022

Always perfect!

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Acheteur Vérifié

Published on 08/12/2022 à 19h39 following a purchase from 04/12/2022

I am satisfied

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Acheteur Vérifié

Published on 08/12/2022 à 19h35 following a purchase from 04/12/2022

Fast delivery in the countryside

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Acheteur Vérifié

Published on 08/12/2022 à 19h26 following a purchase from 02/12/2022

Corresponds exactly to my search! Really great!!!! Delivery time very very satisfactory !!!! Delighted with this first order. I recommend!

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Acheteur Vérifié

Published on 08/12/2022 à 19h24 following a purchase from 02/12/2022

fast delivery.

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Acheteur Vérifié

Published on 08/12/2022 à 18h54 following a purchase from 11/10/2022

Delivery time a bit long.

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Acheteur Vérifié

Published on 08/12/2022 à 18h00 following a purchase from 28/11/2022

Very satisfied with the clogs good product
Very serious for delivery. One remark for the price of free delivery up to 90 euros but my clogs at 87 euros I had to pay 7 euros for delivery.....

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Acheteur Vérifié

Published on 08/12/2022 à 17h29 following a purchase from 02/12/2022

Easy to use site. Fast delivery.

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Acheteur Vérifié

Published on 08/12/2022 à 16h54 following a purchase from 03/12/2022

very good, fast delivery

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Acheteur Vérifié

Published on 08/12/2022 à 16h15 following a purchase from 04/12/2022

Speed of shipping. Quality of items. Thank you.

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Acheteur Vérifié

Published on 08/12/2022 à 16h12 following a purchase from 03/12/2022

The Traclet site is very clear and the service provided is excellent

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Acheteur Vérifié

Published on 08/12/2022 à 16h09 following a purchase from 02/12/2022

very good, hat delivered in 4 days

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Acheteur Vérifié

Published on 08/12/2022 à 16h02 following a purchase from 02/12/2022

The products received are in accordance with the order placed on the website. The deadlines and traceability of the postal shipment are very appreciated. Professional service, quality of items: I recommend (in both senses of the term). Well done!

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Acheteur Vérifié

Published on 08/12/2022 à 15h49 following a purchase from 04/12/2022

Very happy with my purchase

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Acheteur Vérifié

Published on 08/12/2022 à 15h33 following a purchase from 03/12/2022

Fast and efficient

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Acheteur Vérifié

Published on 08/12/2022 à 15h31 following a purchase from 04/12/2022

Hello, fast and efficient

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