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Rating: 5 out of 5
PERFECT
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Item meets my expectations.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Cool, super fast delivery
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A
Rating: 5 out of 5
Perfect! Good products, careful and fast shipping, thank you
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A
Rating: 4 out of 5
Delivery and products are top!
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A
Rating: 5 out of 5
Very responsive, no surprises (good surprise!), delivered as announced.
I recommend!!!
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I recommend!!!
A
Rating: 3 out of 5
Hello, the hat meets my expectations, however I had chosen this model because it was specified that its manufacturing was done in Canada, unlike other models made in China.
I notice upon receipt that my hat is made in China. I am therefore disappointed. Michel G
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I notice upon receipt that my hat is made in China. I am therefore disappointed. Michel G
A
Rating: 3 out of 5
I posted a request on the contact form and received no response.
I waited a month for my delivery without any email to keep me waiting.
Too bad because the site is well stocked.
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I waited a month for my delivery without any email to keep me waiting.
Too bad because the site is well stocked.
A
Rating: 5 out of 5
Perfection! My hat is MAGNIFICENT and fits me SUPER WELL.
It's pure happiness ;-)))
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It's pure happiness ;-)))
A
Rating: 4 out of 5
I was looking for this product I am satisfied with what I received...
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast effective compliant
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A
Rating: 4 out of 5
The product is of good quality despite the reasonable price.
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A
Rating: 5 out of 5
Thank you for your speed
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A
Rating: 4 out of 5
Hello, the site is very well designed. It was easy to find the desired hat. I am happy to have found you. The only downside is that I received a gray hat but I wanted a red hat. I will keep it anyway.
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A
Rating: 5 out of 5
The package is in accordance with the order.
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A
Rating: 2 out of 5
I ordered 2 identical beanies in 2 different colors, I received 2 different beanies, one of which does not satisfy me.
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Response from Chapellerie Traclet
Hello
please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
so we can send you the correct model in the wrong color.
remaining at your disposal.
best regards
Traclet Sebastien
please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
so we can send you the correct model in the wrong color.
remaining at your disposal.
best regards
Traclet Sebastien
A
Rating: 4 out of 5
Cotton beanie ordered of quality, but only available in one size
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A
Rating: 5 out of 5
Very responsive company, the product seems robust.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Well informed, delivery times respected and quality product.
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A
Rating: 4 out of 5
Satisfied overall.
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A
Rating: 5 out of 5
Excellent, a huge choice, nothing to complain about... they have everything, but a lot of everything, delivered in 2 days.... compliant products..... well done
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A
Rating: 5 out of 5
Serious, very nice item
I recommend
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I recommend
A
Rating: 4 out of 5
Fast delivery. Nothing to complain about. Given the price, a cover to keep the product would not have been a luxury.
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A
Rating: 5 out of 5
Satisfied, package arrived quickly. Top
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A
Rating: 5 out of 5
Easy to use. Very complete. Practical. Searches by themes without difficulty.
A few more photos in some cases would be nice, like photos in context.
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A few more photos in some cases would be nice, like photos in context.
A
Rating: 5 out of 5
Quality product and very good telephone reception
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good product and very fast delivery, I recommend
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A
Rating: 3 out of 5
No lining in the cap which lacks structure as a result. Complicated return for refund.
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A
Rating: 5 out of 5
I ordered a hat, good quality and as described
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A
Rating: 5 out of 5
Really satisfied
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A
Rating: 5 out of 5
Fast service and delivery
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A
Rating: 5 out of 5
Always satisfied with my orders, except that the Indy Jones hat I just bought is slightly too big. The last Toronto in size S is also impeccable.
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A
Rating: 5 out of 5
Excellent products
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A
Rating: 5 out of 5
Very clear site
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A
Rating: 5 out of 5
Good presentation on the site. Good order tracking and fast delivery
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A
Rating: 4 out of 5
It's a pity that the hat does not come with cork bands that allow for better adjustment.
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