English 
Français A
Rating: 5 out of 5
Perfect!
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very fast shipping - item received very flattering, shape, material and color very current. So I give a rating that reflects my satisfaction. A nice surprise.
A bit high price
Translated reviews
A bit high price
A
Rating: 4 out of 5
Satisfied despite the size being a bit too large
Translated reviews
A
Rating: 5 out of 5
Very good product and very nice packaging
Translated reviews
A
Rating: 3 out of 5
too long delay between order and delivery
Translated reviews
A
Rating: 5 out of 5
Hat perfect size and polar ear protection at the size .... well understood both head measurement and product you love just thank you
Translated reviews
A
Rating: 5 out of 5
Return to them 15 years after my first purchases and still as serious. I recommend.
Translated reviews
A
Rating: 5 out of 5
No problem
Translated reviews
A
Rating: 5 out of 5
My new hat is beautiful and the delivery time was perfect. Less than a week to arrive.
The delivery packaging prevented my hat from being folded. Great
Translated reviews
The delivery packaging prevented my hat from being folded. Great
A
Rating: 5 out of 5
The site is very good, good explanation and I appreciated how to measure my head circumference. Super packaging, super transport
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Serious site. Fast shipping as indicated.
Happy with my purchase, quality hat in the right size that I generally have difficulty finding. I am returning the item because I would like a different color. Very responsive site. I am waiting to see the return conditions that I have not yet consulted, that's why I put 4 stars otherwise, all good I recommend.
Translated reviews
Happy with my purchase, quality hat in the right size that I generally have difficulty finding. I am returning the item because I would like a different color. Very responsive site. I am waiting to see the return conditions that I have not yet consulted, that's why I put 4 stars otherwise, all good I recommend.
A
Rating: 5 out of 5
Very satisfied, delivered quickly and in the right size
Translated reviews
A
Rating: 5 out of 5
In line with my expectations
Translated reviews
A
Rating: 5 out of 5
Hat as described (even better) than in the photo! Very good quality. Delighted!
Translated reviews
A
Rating: 5 out of 5
Quick delivery, very good quality Panama
Translated reviews
A
Rating: 5 out of 5
Nothing to report, super fast delivery. Magnificent hat
Translated reviews
A
Rating: 5 out of 5
I love this Tilley hat. Beautiful, sturdy, a bit large. Arrived in 3 weeks, well packaged. Timely responses to emails.
Translated reviews
A
Rating: 5 out of 5
Fast and efficient
Translated reviews
A
Rating: 5 out of 5
Perfect in every way
Translated reviews
A
Rating: 5 out of 5
Great selection on the site, complete product description that matches reality, tracked and super fast delivery!
Translated reviews
A
Rating: 5 out of 5
very beautiful Panama, and quick service
Translated reviews
A
Rating: 5 out of 5
Perfect.
Translated reviews
A
Rating: 5 out of 5
Serious site, fast delivery. The hats are very well protected. Impeccable.
Translated reviews
A
Rating: 4 out of 5
Perfect packaging !!
Translated reviews
A
Rating: 4 out of 5
Product meets my expectations
Translated reviews
A
Rating: 5 out of 5
No particular remarks
Translated reviews
A
Rating: 4 out of 5
The description+photo are really accurate. Too bad for the hats that are no longer in stock (it will be for next time)
Translated reviews
A
Rating: 5 out of 5
good
Translated reviews
A
Rating: 5 out of 5
very fast
Translated reviews
A
Rating: 5 out of 5
Fast delivery and very careful packaging
Translated reviews
A
Rating: 5 out of 5
4 lovely little straw hats for children arrived within the expected time. Perfect!
Translated reviews
A
Rating: 5 out of 5
To the Great House TRACLET Ladies, Misses, Gentlemen, What can you write? Everything is perfect. From the site, the descriptions, the classification, etc.... A thousand thanks. Have a good summer
Translated reviews
A
Rating: 5 out of 5
Clear and very intuitive site
Translated reviews
A
Rating: 3 out of 5
Everything would have been fine if the sizes of the caps were correct, on the two caps that are size 57, the Camaret is correct, but the Benodet is well marked 57, but for me it is size 58 because it is loose, so please review this with your manufacturers.
Translated reviews
A
Rating: 3 out of 5
Order placed for delivery in 24 hours.
The delivery was supposed to take place on Thursday and the order was delivered on Saturday by Chronopost.
Translated reviews
The delivery was supposed to take place on Thursday and the order was delivered on Saturday by Chronopost.
A
Rating: 5 out of 5
Efficiency in order and delivery management. Beautiful products.
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my order. The flat cap completely meets my expectations.
Translated reviews
A
Rating: 5 out of 5
Very beautiful hat, quick and careful shipping. In short, all positive!
Translated reviews
A
Rating: 5 out of 5
I regret that there are no more stores in Saint Etienne, but it works anyway!
Translated reviews