Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Excellent service at all levels: very good information before ordering, very fast shipping, immediate delivery. Thank you! I recommend Traclet. The ordered product: Barmah Sundowner model perfectly meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Clear website, careful and fast delivery, I requested an exchange which was also processed very quickly. Unfortunately, the size did not fit and I was refunded quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
I had a specific product to order that I found on your site. Fast order and delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Ok, it's good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Lots of choices, the ordered item arrived quickly and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Fast shipping. Perfect packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Very fast and very beautiful products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Excellent! Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Delay and good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Fast shipping, careful package, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Speed of reception
careful packaging
I am very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
very attentive to the request to customize a hiking pole
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Easy order, and fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Well-complete and easy to handle site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Fast delivery and very good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Perfect from order to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Even though my order arrived with a defect, the team was able to tell me how I could fix it and also offered me a significant credit on their site.
The hats are of great quality!
Communication with the team is quick and smooth.
I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Very beautiful quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Fast and careful service, fully compliant with what is announced.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Super hats!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Site with a wide selection. Large number of photos per product. Fast delivery service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Good navigation on the site, clear and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
A place frequented for over 25 years. Although living less, it is a choice to return and find excellent service for quality products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2022
Mixed feelings about this item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Nothing to report, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Fast and careful delivery. Quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Nothing to report. It's clear, simple, and functional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Serious and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Complete and ergonomic
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2022
I like the hat (quality) but it wasn't really what I wanted, and moreover the brown is very dark.
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