Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 05/05/2022 à 20h55 following a purchase from 21/04/2022

Very good, fast service, perfect packaging.
I recommend without hesitation.

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Acheteur Vérifié

Published on 05/05/2022 à 19h27 following a purchase from 29/04/2022

Very easy order, pleasant site

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Acheteur Vérifié

Published on 05/05/2022 à 18h10 following a purchase from 01/05/2022

Very satisfied

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Acheteur Vérifié

Published on 05/05/2022 à 17h52 following a purchase from 28/04/2022

fast service and good packaging r a d

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Acheteur Vérifié

Published on 05/05/2022 à 17h33 following a purchase from 29/04/2022

Good

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Acheteur Vérifié

Published on 05/05/2022 à 17h30 following a purchase from 02/05/2022

Good welcome and telephone advice, in line with my expectations

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Acheteur Vérifié

Published on 05/05/2022 à 17h27 following a purchase from 02/05/2022

Very good

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Acheteur Vérifié

Published on 05/05/2022 à 17h10 following a purchase from 29/04/2022

Careful and fast shipping. Excellent products. I am very satisfied.

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Acheteur Vérifié

Published on 05/05/2022 à 16h47 following a purchase from 01/05/2022

Very good

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Acheteur Vérifié

Published on 05/05/2022 à 14h51 following a purchase from 23/04/2022

perfect transaction.

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Acheteur Vérifié

Published on 05/05/2022 à 13h13 following a purchase from 01/05/2022

Items correspond to the photos
Fast delivery

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Acheteur Vérifié

Published on 05/05/2022 à 13h05 following a purchase from 02/05/2022

Perfect products
Ultra fast delivery
Navigation on the site not great, improvements to be made.

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Acheteur Vérifié

Published on 05/05/2022 à 12h55 following a purchase from 30/04/2022

Completely satisfied
The product meets my expectations

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Acheteur Vérifié

Published on 05/05/2022 à 11h36 following a purchase from 29/04/2022

Fast delivery product conforms quality and competitive price

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Acheteur Vérifié

Published on 05/05/2022 à 10h32 following a purchase from 20/04/2022

It should be specified when ordering whether the product is available immediately or if there is a delay. Do not wait until the order is placed to do so.

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Response from Chapellerie Traclet Published on 05/05/2022

Hello
thank you for your message, the delay is normally indicated in green for delivery 24/48 h and in red when there is a delay.
Then, this information is noted in the order summary and a third time, an email is sent.
remaining at your disposal
sincerely
Traclet Sebastien

Acheteur Vérifié

Published on 05/05/2022 à 10h11 following a purchase from 28/03/2022

Very good review, congratulations on your hat.

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Acheteur Vérifié

Published on 04/05/2022 à 16h09 following a purchase from 27/04/2022

perfect!

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Acheteur Vérifié

Published on 04/05/2022 à 14h31 following a purchase from 29/04/2022

Hat of very good quality, delivered very quickly. Top!

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Acheteur Vérifié

Published on 04/05/2022 à 11h12 following a purchase from 27/04/2022

I entrusted a cap for resizing; very nice work! the result is impeccable! thank you

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Acheteur Vérifié

Published on 04/05/2022 à 09h38 following a purchase from 26/04/2022

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Acheteur Vérifié

Published on 04/05/2022 à 06h32 following a purchase from 23/04/2022

I am happy

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Acheteur Vérifié

Published on 03/05/2022 à 20h40 following a purchase from 26/04/2022

Easy and nice

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Acheteur Vérifié

Published on 03/05/2022 à 13h26 following a purchase from 27/04/2022

Fast, perfect package, product corresponding to the description.

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Acheteur Vérifié

Published on 03/05/2022 à 13h04 following a purchase from 24/04/2022

Order received very quickly, everything neat and very well packaged!
I recommend

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Acheteur Vérifié

Published on 02/05/2022 à 20h25 following a purchase from 26/04/2022

No problem. Very good seller.

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Acheteur Vérifié

Published on 02/05/2022 à 20h14 following a purchase from 02/04/2022

Top

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Acheteur Vérifié

Published on 02/05/2022 à 19h33 following a purchase from 26/04/2022

Choice and speed.

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Acheteur Vérifié

Published on 02/05/2022 à 17h58 following a purchase from 29/04/2022

Very good

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Acheteur Vérifié

Published on 02/05/2022 à 14h23 following a purchase from 14/04/2022

Yes, sometimes lacks stock in certain sizes/models.

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Acheteur Vérifié

Published on 02/05/2022 à 11h17 following a purchase from 27/04/2022

Site that is easy to navigate.
Large number of attractive items.
I recommend. Stetson colonial hat bought at Traclet three times cheaper than in a hat shop in Lavandou!!

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Acheteur Vérifié

Published on 02/05/2022 à 10h56 following a purchase from 23/04/2022

Nothing to say everything is very good

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Acheteur Vérifié

Published on 02/05/2022 à 10h32 following a purchase from 27/04/2022

very light, pleasant, easy to adjust, beautiful color;

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Acheteur Vérifié

Published on 02/05/2022 à 10h30 following a purchase from 24/04/2022

Exceptional service. I ordered from England and the hat/beret arrived immediately. Thank you

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Acheteur Vérifié

Published on 02/05/2022 à 10h29 following a purchase from 23/04/2022

very good

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Acheteur Vérifié

Published on 02/05/2022 à 10h16 following a purchase from 27/04/2022

Very good product.
But the delivery was a disaster. The box was completely smashed. Forced to fit into my mailbox. It's a miracle that my package was in one piece.

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Acheteur Vérifié

Published on 02/05/2022 à 10h13 following a purchase from 25/04/2022

Order received 24 hours after ordering
I recommend

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Acheteur Vérifié

Published on 02/05/2022 à 09h36 following a purchase from 22/04/2022

very good product

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Acheteur Vérifié

Published on 02/05/2022 à 03h03 following a purchase from 17/03/2022

The Traclet house is very serious, and responds immediately to any question; moreover, the Panama I ordered is perfect, very fine.
The only problem lies with the carrier COLISSIMO: colissimo writes to me that my package has left, this is not true; then, they write that I have received my package, this is not true. They change the reference of the shipment, which makes it difficult to track the package.
Fortunately, the TRACLET House took matters into their own hands and resolved all the problems; I RECOMMEND this hat supplier.

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Acheteur Vérifié

Published on 01/05/2022 à 22h06 following a purchase from 28/04/2022

Hello,
Dear, but quality comes at a price :-(
Do the multiplication €/$ for every expense you make, you will cry :-(

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Acheteur Vérifié

Published on 01/05/2022 à 18h35 following a purchase from 28/04/2022

Easy navigation on the site. Fast delivery.

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