Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Ease of ordering, fast and quality delivery, too bad you have to pay for return shipping (especially when the item does not meet the expected quality) but refund is easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Successful delivery before Christmas, very good products, completely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Order shipped as planned. Arrived on time. It's perfect! The products are exactly as described. It's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
correct price, delivery conforms and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Simple navigation... speed of processing and delivery... very good quality of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
I ordered the walking stick which arrived quickly, it is of very good quality and makes me want to order hats. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
The site is clear, intuitive and very complete. The delivery times are announced and accurate. The product description is completely in line with the product itself and the parcel is well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Very very fast shipping, even during the holiday season. Careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very good, superb Orange beret.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Very fast delivery, in very good condition. Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Very well made and practical site, too bad there are few sizes available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
very beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Excellent. Very nice product that met my expectations. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good site. Easy order and delivery as planned and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
First visit to this site, very well done nothing more to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
I am satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
The cap is in accordance with the description. Delivery was done within the deadlines. I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2021
The head entry is just a simple fabric ribbon and not a leather band with a pom-pom like in traditional hat-making for felt hats. I expected better finishing from Traclet (considering the price)...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
The beige leather Trilby hat size L 58/59 is too large, I returned it by colissimo on 12/17/21. I am waiting for the same in size M 56/57 in return. However, its shape and quality suit me perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very well thought out site in terms of ergonomics and navigation, clear description, a lot of choices. Very careful and particularly fast shipping. Ideal for buying a nice hat with peace of mind.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good quality beanies..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Order received quickly and matches the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
LACK OF PHOTOS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Top thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Easy navigation on the site, fast delivery, very good packaging, great product quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2021
Disappointing product in quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Cap faithful to the photo. Very fast delivery and perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
VERY NICE QUALITY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
Navigating the site is a bit complicated to find the size of hats and caps
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Very professional service. I recommend without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Fast delivery and clear sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very satisfied with both the item and the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
I am happy to have received my Chapka as described, the delivery was very fast, I am satisfied, the Traclet store is very serious!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2021
Of course, all of this is correct but see the added comment.
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Response from Chapellerie Traclet
Hello, thank you for your comment but we do not have information on what is wrong. Best regards, Traclet
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