Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
quick and complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Very good however I did not understand why on the site the delivery was announced in 2 to 3 weeks and I received the hat in 48h!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
Customer service responsive to my requests - order arrived on time indicated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Quick Delivery, and lovely quality hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Fast, top-notch! Magnificent hats! The quality is there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Satisfied with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
good delivery corresponding to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
A communicative and very friendly lady on the phone, fast and well-protected shipping. High-quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
delivered on the scheduled date and in accordance with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
very serious
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Fast delivery and product as described. Just need to try it in the rain!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
Easy order, matches what I expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
very satisfied. The ventilation could be more significant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
I have already recommended it to people around me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
very user-friendly site, very good service, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
everything went well, I only regret that you do not indicate the names and addresses of the pickup points, it is still very important to determine your delivery choice... unless it is done on purpose to lead us to take more expensive options? Open question, it's up to you to answer it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Having ordered several times, I am very satisfied, the items are as described, simple navigation, fast delivery time, everything is perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
Hello
I am very satisfied with the choice of products on the website, the ease of ordering, and especially the speed of delivery.
Bravo and thank you !
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
Pleasant site to browse, beautiful photos of the items, complete descriptions and insightful advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
very satisfying, nothing to say, great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Very satisfied with our order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Very fast - accurate - beautiful quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Fast and efficient
Delivery in 48h
Compliant
Quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Order shipped and received very quickly
Good quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
A big bravo it is magnificent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Very beautiful hat as per my wishes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Satisfactory site and very satisfactory quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Product as described, practical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Always very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Communication is a bit complicated, it could make things a little easier!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
everything was perfect, ease of navigation, speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Nothing to report. Very good and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Very serious company, careful, impeccable service, from now on I will order from this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
Magnificent tricorne I am delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2021
Respect for deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Perfect experience; I will return
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