Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Everything is perfect as usual.
Very nice product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Perfect transaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
well-stocked and clear site, you can definitely find shoes that fit or rather hats that suit you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2021
Hello, I am missing one item out of 4: the Cousteau Marine beanie in one size. Will you wait for a restock or will you issue a credit?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Very good customer service, product recall available, fast shipping, very well packaged. A small downside regarding the price being higher than in different colors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Meets my expectations. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
very high quality hat.
only regret is the shipping time which could be explained by the manufacturing time?
overall well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Fast shipping, hat conforms to the description and much better price than on some sites! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2021
The gift is nice even though the ribbon is not black as in the photo but brown.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Very well made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Purchase without problems, product conforms, impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
ok, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Perfect website
Easy to navigate for product selection
Easy for online payment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Lots of choices and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Fast and careful shipping. Very nice hat, wide-brimmed with a very nice movement and provides good sun protection. Beautiful quality, very chic.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Simply perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Fast delivery
Product conforms to the description.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/08/2021
Serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Very professional store, to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Good price, fast delivery, excellent hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Very good and as I hoped
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2021
The hat fits a bit small…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
Perfect packaging, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Nothing special.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Impeccable ... product conforms to the order and my expectations ... fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Package arrived late
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2021
Missing sizes especially in size 60 (always size 60). I would have bought more products if available immediately in size 60. Too bad!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
The ordered capelin arrived quickly. It is beautiful, elegant, of good quality. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Very satisfied with the product, a sailor's cap, the only small downside is that it says one size fits all, but the size in cm is not specified. But otherwise, the order arrived very quickly, well packaged, so in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
I would have liked another color and another model of scarf but it's not a big deal
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Pure wool quality Top class...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
not enough size unfortunately
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Fast delivery. High quality product (the Tilley paddler) I immediately recommended a second one, as my wife has taken the first one.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
satisfied, except for the labels stuck inside directly on the felt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2021
Good
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