Customer reviews of Chapellerie Traclet

very good

Fast shipping, item as described

Fast delivery, perfect packaging

I am very satisfied with the quality of my cap, good product. Very fast delivery
Gilles

Item delivered quickly. Courteous email exchanges. Very serious company.

Perfect

very well arrived

A long-time customer, I was surprised by the management of this order. Indeed, you have a very good automatic reminder system for the cart from a marketing point of view. However, there are bugs, probably related to IT, certainly. But very annoying, as they make it impossible to place an order with a choice of delivery and payment. So, well done, someone at your place has recovered the problem and managed it. In absolute terms, this is not normal. I had to write several times to explain the situation. I was reminded about my cart and no one answered my questions. Finally, there is a person who took the case in hand, perhaps because I reminded them that I was a 'long-time customer'. So my rating is more relative to the 'bug'...... It's up to you to see. Thanks again to the person who 'reacted', well done and congratulations.

Fast delivery, item conforms to the description, I will certainly recommend.

Very good

Hats off to Traclet: easy order, quick reception, product as described and of quality. I am very happy and I recommend this company.

Fast and efficient

Quality products

Very large selection, quick shipping.

Easy search, however between 2 products with almost identical design we do not know the difference, so we choose a bit at random and luck has worked well for my order. Example: black wool felt fedora hat at €39 and Messina fedora black wool felt hat at €39 as well.

Matches the description, return for exchange (size error). No difficulty, very fast delivery

perfect

speed and quality

Beanie perfectly matches the description; VERY fast shipping since I received it the day after the order THANK YOU

Perfect product

I discovered this site by chance, delighted, I ordered two discounted hats, they fit perfectly, lightweight, of very nice quality, I am happy with my purchase. Delivery in two days, perfect packaging. I recommended this site to my daughter, who was very surprised by the quality of the two hats. Very nice discovery.

Serious company and good product quality

NOTHING TO SAY ... PERFECT

Quality item, fast delivery.

Very pleasant site, clear, very easy to place an order!

Fast and efficient with precise tracking!

Simple and fast

Super demanded by the dermatologist

Very good site and service. But disappointed with the products received. Of the two head coverings ordered in the same size, one is too small, the other too big. I always have reservations about ordering this kind of product online, I think this is the last time. It would be good to check the actual size of the items sold and provide indications in the product sheets, such as 'size large' or 'order one size down'.

Serious company, fast and efficient service. Highly recommend.

Nothing to complain about: easy online purchase - same day delivery.
Great quality of hats.

Very good products, fast and careful delivery

Fast delivery but poor quality product that does not match the quality of your hats.

EVERYTHING IS OK

Very good, products conform to descriptions, fast delivery. Very good site!!

Super! I found the ideal hat for Mother's Day. Top delivery.

What more can I say than everything is perfect and meets our wishes.

A very large selection of hats, head coverings of all kinds for all tastes and I found my happiness. Thanks to the person I spoke to on the phone, efficient and very responsive.

Hat conforms to the photo. Nice finish.

Very good telephone reception. Very good reception also at the factory.