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Rating: 5 out of 5
Excellent product quality. Clear and fast website, easy to navigate and order.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Overall satisfied, I would recommend
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A
Rating: 5 out of 5
A variety of hats with beautifully presented features.
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A
Rating: 5 out of 5
Very nice bucket hat
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A
Rating: 5 out of 5
Quality and safety
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A
Rating: 5 out of 5
Very satisfied! I recommend!!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Great! 20/20
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A
Rating: 4 out of 5
All OK... fast delivery
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A
Rating: 5 out of 5
Very good, delivery within the deadline!!
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A
Rating: 5 out of 5
Fast delivery and very good quality product.
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A
Rating: 4 out of 5
Fast delivery. The problem with buying clothes by mail is that you can't try them on before purchase. Newsboy caps larger than desired.
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A
Rating: 5 out of 5
Very simple site and varied choices
Beautiful qualities of the 2 hats purchased
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Beautiful qualities of the 2 hats purchased
A
Rating: 5 out of 5
Very satisfied.
Very good quality product, delivery times respected.
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Very good quality product, delivery times respected.
A
Rating: 5 out of 5
Good site, easy, large choice, to recommend for quality
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
Good quality Docker beanie and reasonable price
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Many choices and fast delivery
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A
Rating: 4 out of 5
May 4
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A
Rating: 4 out of 5
TRACLET nothing to say, order and shipment compliant.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good reception on the phone following a request for information about the preparation of the package for sending a hat to Reunion (DOM). Quick and efficient processing of the order. I recommend Traclet!
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A
Rating: 5 out of 5
Very fast delivery. Hats conform to the description. Very serious and recommendable site.
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A
Rating: 5 out of 5
The delivery is good and on time, the quality seems to match what I expected!
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A
Rating: 5 out of 5
Very good hat: light, comfortable, and beautiful.
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A
Rating: 5 out of 5
Very good cap
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A
Rating: 5 out of 5
Good transaction. Product meets my expectations
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A
Rating: 5 out of 5
Very nice item, beautiful rendering, conforms to my expectations
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A
Rating: 4 out of 5
Good products
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Very nice quality product, impeccable shipping and delivery
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A
Rating: 5 out of 5
Excellent
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A
Rating: 3 out of 5
Indeed, I had tried to contact the hat shop by email but I was not getting a response, as I still had not received the hat and the money had been withdrawn from my account for a long time (order placed almost 1 month before).
I had to intervene by threatening to make a formal notice if there was no response within 8 days. The next day I received one where they told me it was a mistake. They had sent me a screenshot of an order but from another person. On the same day, I received another email from them saying that my order had been shipped and that it would arrive in 4 days: which indeed happened.
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I had to intervene by threatening to make a formal notice if there was no response within 8 days. The next day I received one where they told me it was a mistake. They had sent me a screenshot of an order but from another person. On the same day, I received another email from them saying that my order had been shipped and that it would arrive in 4 days: which indeed happened.
A
Rating: 5 out of 5
Delivery delayed by chronopost, otherwise Traclet did its job well!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Very nice site, a lot of choices
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A
Rating: 5 out of 5
The product perfectly matches the photo on the site, delivery was made on time.
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A
Rating: 5 out of 5
Very satisfied! Thank you.
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A
Rating: 5 out of 5
Nothing to complain about
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