Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 22/04/2021 à 11h26 following a purchase from 11/04/2021

Super! Very high quality product

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Acheteur Vérifié

Published on 22/04/2021 à 05h44 following a purchase from 14/04/2021

Everything is very good

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Acheteur Vérifié

Published on 21/04/2021 à 09h03 following a purchase from 06/04/2021

Very beautiful Panama conforming to the description

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Acheteur Vérifié

Published on 21/04/2021 à 02h40 following a purchase from 15/04/2021

Satisfied

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Acheteur Vérifié

Published on 21/04/2021 à 00h16 following a purchase from 07/04/2021

FAST SHIPPING AND GOOD QUALITY

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Acheteur Vérifié

Published on 20/04/2021 à 18h34 following a purchase from 15/04/2021

Quick response to a password issue. User-friendly site. Easy to place an order.

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Acheteur Vérifié

Published on 20/04/2021 à 18h30 following a purchase from 01/04/2021

very good quality.

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Acheteur Vérifié

Published on 20/04/2021 à 16h43 following a purchase from 15/04/2021

Very happy with my purchase. Received very quickly

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Acheteur Vérifié

Published on 20/04/2021 à 14h49 following a purchase from 10/04/2021

Great feedback!

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Acheteur Vérifié

Published on 20/04/2021 à 13h39 following a purchase from 11/04/2021

The site is well made.

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Acheteur Vérifié

Published on 20/04/2021 à 12h07 following a purchase from 15/04/2021

Very good. Both in terms of the ordering principle and the deadline. I gladly recommend.

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Acheteur Vérifié

Published on 20/04/2021 à 07h43 following a purchase from 10/04/2021

Fast delivery well packaged

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Acheteur Vérifié

Published on 20/04/2021 à 07h42 following a purchase from 14/04/2021

pros

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Acheteur Vérifié

Published on 20/04/2021 à 01h11 following a purchase from 13/04/2021

Fast delivery but the ordered item is not the right one and my order arrived at another customer...

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Response from Chapellerie Traclet Published on 20/04/2021

Hello, we apologize for this error with a very similar model. We have reordered the Kangol cap for you to make the exchange. Best regards, Traclet Sebastien

Acheteur Vérifié

Published on 19/04/2021 à 22h50 following a purchase from 13/04/2021

Great site with quality choices - fast delivery times - to recommend

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Acheteur Vérifié

Published on 19/04/2021 à 20h59 following a purchase from 16/04/2021

Product conforms to the description but runs small, I took 54/55 which corresponds to S, better to take the next size up. The product is a good value for money

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Acheteur Vérifié

Published on 19/04/2021 à 20h45 following a purchase from 15/04/2021

Perfect
Ready to go to sea

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Acheteur Vérifié

Published on 19/04/2021 à 17h49 following a purchase from 14/04/2021

Fast shipping. Product conforms to the description. It's perfect!

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Acheteur Vérifié

Published on 19/04/2021 à 16h32 following a purchase from 06/03/2021

Excellent quality products.
Very good commercial follow-up.
Highly recommend

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Acheteur Vérifié

Published on 19/04/2021 à 16h23 following a purchase from 15/04/2021

Great as usual!

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Acheteur Vérifié

Published on 19/04/2021 à 15h37 following a purchase from 01/04/2021

BOUGHT A CHE BERET. REALLY HAPPY WITH THE PRODUCT AND EXCELLENT SERVICE

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Acheteur Vérifié

Published on 19/04/2021 à 15h29 following a purchase from 10/04/2021

Lots of choices and interesting prices

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Acheteur Vérifié

Published on 19/04/2021 à 13h53 following a purchase from 13/04/2021

Fast service

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Acheteur Vérifié

Published on 19/04/2021 à 12h53 following a purchase from 10/04/2021

Quality product

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Acheteur Vérifié

Published on 19/04/2021 à 12h02 following a purchase from 14/04/2021

A good product that matches its presentation on the site.
Correct delivery times
Well done

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Acheteur Vérifié

Published on 19/04/2021 à 12h00 following a purchase from 14/04/2021

Satisfied from a quality standpoint but the paper that was put inside was poorly placed, deforming the front of the cap. Too bad

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Acheteur Vérifié

Published on 19/04/2021 à 12h00 following a purchase from 24/03/2021

The site is easy to use, allowing for quick navigation, account creation, and ordering.

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Acheteur Vérifié

Published on 19/04/2021 à 11h45 following a purchase from 31/03/2021

Very satisfied with my order.

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Acheteur Vérifié

Published on 19/04/2021 à 10h40 following a purchase from 09/04/2021

gooood

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Acheteur Vérifié

Published on 19/04/2021 à 10h06 following a purchase from 15/04/2021

very good, site and impeccable service.

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Acheteur Vérifié

Published on 19/04/2021 à 08h28 following a purchase from 11/04/2021

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 19/04/2021 à 08h07 following a purchase from 11/04/2021

Super product!

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Acheteur Vérifié

Published on 19/04/2021 à 00h24 following a purchase from 11/04/2021

Very nice hat, I was super happy I didn't have to wait an eternity to receive it but unfortunately it was too big so I returned it to receive one in my size

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Acheteur Vérifié

Published on 19/04/2021 à 00h03 following a purchase from 23/03/2021

Very good customer contact, and very good availability

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Acheteur Vérifié

Published on 18/04/2021 à 23h22 following a purchase from 14/04/2021

Love ur!!

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Acheteur Vérifié

Published on 18/04/2021 à 22h05 following a purchase from 10/04/2021

Very well designed site.

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Acheteur Vérifié

Published on 18/04/2021 à 21h59 following a purchase from 10/04/2021

Perfect

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Acheteur Vérifié

Published on 18/04/2021 à 09h33 following a purchase from 28/02/2021

The items I ordered were out of stock (availability in 2 or 3 weeks). After 6 weeks of waiting, I had to make a complaint for them to finally be sent to me. In the meantime, I received no information. Order tracking seems to have some misses.

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Acheteur Vérifié

Published on 18/04/2021 à 07h47 following a purchase from 13/04/2021

Super accessible site and very well made with beautiful photos that reflect the quality of the merchandise, fast delivery and in very good condition, really a great discovery of the Traclet site. Well done.

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Acheteur Vérifié

Published on 17/04/2021 à 19h29 following a purchase from 14/04/2021

Very fast delivery and product conforms to the description

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