Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 17/04/2021 à 18h42 following a purchase from 12/04/2021

Very easy

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Acheteur Vérifié

Published on 17/04/2021 à 18h32 following a purchase from 23/03/2021

Good quality hats... but I absolutely wanted a hat made in France, and I ordered it as such. On one of the two, no origin so no certainty.... and on the second, made in Italy. I would have preferred a bit more honesty.

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Acheteur Vérifié

Published on 17/04/2021 à 11h04 following a purchase from 07/04/2021

satisfied

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Acheteur Vérifié

Published on 17/04/2021 à 10h34 following a purchase from 10/04/2021

Fast and careful shipping. I discovered your item during a report on TV. We must support European trades and artisans.

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Acheteur Vérifié

Published on 17/04/2021 à 07h18 following a purchase from 20/03/2021

Hats - Super!

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Acheteur Vérifié

Published on 17/04/2021 à 07h00 following a purchase from 06/04/2021

Your company's website is well designed and navigation is pleasant; Delivery was in accordance with the expected deadlines.
Disappointment regarding the Amalfi visor cap - Traclet ....

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Acheteur Vérifié

Published on 16/04/2021 à 23h14 following a purchase from 12/04/2021

I did not encounter any particular issues with your site. The product received corresponds exactly to the order and the delivery time is quite correct

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Acheteur Vérifié

Published on 16/04/2021 à 22h19 following a purchase from 11/04/2021

Large hat size available (62 cm) which is rare!

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Acheteur Vérifié

Published on 16/04/2021 à 20h53 following a purchase from 07/04/2021

Responsiveness and customer follow-up without reproach.

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Acheteur Vérifié

Published on 16/04/2021 à 20h44 following a purchase from 12/04/2021

Excellent advice, even for a modest purchase!

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Acheteur Vérifié

Published on 16/04/2021 à 17h25 following a purchase from 12/04/2021

Satisfied

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Acheteur Vérifié

Published on 16/04/2021 à 16h50 following a purchase from 09/04/2021

Satisfied with the custom work. I recommend this company.

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Acheteur Vérifié

Published on 16/04/2021 à 15h26 following a purchase from 12/04/2021

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Acheteur Vérifié

Published on 16/04/2021 à 14h41 following a purchase from 01/04/2021

The ordered cap arrived within the announced timeframe and I like it a lot

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Acheteur Vérifié

Published on 16/04/2021 à 14h39 following a purchase from 12/04/2021

very good site, very easy to order, very good quality of products.

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Acheteur Vérifié

Published on 16/04/2021 à 13h41 following a purchase from 02/04/2021

Very nice hat delivered quickly!

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Acheteur Vérifié

Published on 16/04/2021 à 09h37 following a purchase from 09/04/2021

Simple order and fast delivery. Perfect

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Acheteur Vérifié

Published on 16/04/2021 à 09h06 following a purchase from 11/04/2021

The delivery was fast and compliant

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Acheteur Vérifié

Published on 16/04/2021 à 07h33 following a purchase from 08/04/2021

Beautiful hat - beautiful quality - fast and reliable

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Acheteur Vérifié

Published on 15/04/2021 à 21h13 following a purchase from 11/04/2021

Very nice, comfortable to wear
Fast delivery
I am satisfied with my purchase

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Acheteur Vérifié

Published on 15/04/2021 à 20h50 following a purchase from 12/04/2021

very satisfied with the service and the product.

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Acheteur Vérifié

Published on 15/04/2021 à 20h10 following a purchase from 07/04/2021

Nothing to say about Traclet but the delivery by Colissimo is really very disappointing: package found torn in the hall of my building.
Goods fortunately recovered but please offer another delivery method like Mondial Relay.
Delivery beyond 72 hours!

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Acheteur Vérifié

Published on 15/04/2021 à 18h52 following a purchase from 11/04/2021

Good product easy to order.

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Acheteur Vérifié

Published on 15/04/2021 à 18h46 following a purchase from 01/04/2021

Nice, easy in the advice

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Acheteur Vérifié

Published on 15/04/2021 à 18h13 following a purchase from 11/04/2021

Simple order, fast delivery. It’s for a birthday, let’s see if it pleases!

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Acheteur Vérifié

Published on 15/04/2021 à 17h08 following a purchase from 08/04/2021

Overall I am satisfied with my order and the site's respect for the 24-hour delivery time.

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Acheteur Vérifié

Published on 15/04/2021 à 17h03 following a purchase from 11/04/2021

What to say when everything is perfect, site, quality, delivery time, we will come back to order something else, well done and keep it up!

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Acheteur Vérifié

Published on 15/04/2021 à 16h44 following a purchase from 11/04/2021

We are surprised to find that the 2 hats are not of identical manufacture!!!

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Acheteur Vérifié

Published on 15/04/2021 à 16h01 following a purchase from 09/04/2021

Perfect

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Acheteur Vérifié

Published on 15/04/2021 à 15h37 following a purchase from 12/04/2021

Very good product

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Acheteur Vérifié

Published on 15/04/2021 à 15h31 following a purchase from 11/04/2021

Splendid items of beautiful quality.
I am very satisfied with my purchases, the fast delivery and the packaging of the parcel.
I am sure I will order again from Traclet and I will talk about it to others.
Katell

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Acheteur Vérifié

Published on 15/04/2021 à 15h24 following a purchase from 11/04/2021

Order in line with my expectations

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Acheteur Vérifié

Published on 15/04/2021 à 15h02 following a purchase from 11/04/2021

Superb items and excellent quality/price ratio.

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Acheteur Vérifié

Published on 15/04/2021 à 09h05 following a purchase from 07/04/2021

Hello to the team,
Not easy to find what you are looking for quickly

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Acheteur Vérifié

Published on 14/04/2021 à 22h26 following a purchase from 07/04/2021

No problem with the order and delivery. Perfect for a first order.

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Acheteur Vérifié

Published on 14/04/2021 à 18h33 following a purchase from 02/04/2021

Hello
Very nice website, a lot of choices especially, I will surely come back,

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Acheteur Vérifié

Published on 14/04/2021 à 16h58 following a purchase from 08/04/2021

Diligence and ease of ordering.

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Acheteur Vérifié

Published on 14/04/2021 à 09h52 following a purchase from 03/04/2021

beautiful quality, top packaging

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Acheteur Vérifié

Published on 14/04/2021 à 08h29 following a purchase from 04/04/2021

Package received opened...

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Acheteur Vérifié

Published on 14/04/2021 à 04h46 following a purchase from 01/04/2021

Everything was perfect from order to delivery. The hat is magnificent, I love it. It matches the visual on the site.
I highly recommend Chapellerie traclet.com

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