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Rating: 5 out of 5
very satisfied, quality and aesthetics
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent handling. A lot of seriousness
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A
Rating: 5 out of 5
Always satisfied with the seriousness and quality of the products from the Traclet hat shop. Experience to renew
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A
Rating: 4 out of 5
The sailor cap is of good quality, but we will have to see over time, but in terms of detail and finish, it is also very nice
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A
Rating: 5 out of 5
Perfectly satisfied with my order. Thank you to your team. The products meet my expectations.
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A
Rating: 4 out of 5
Fast... it will take more time to evaluate the product
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A
Rating: 3 out of 5
The site does not provide enough details about the shape and dimensions of the hat
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A
Rating: 5 out of 5
C NICKEL
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A
Rating: 5 out of 5
TREAS BEAUTIFUL HATS OF VERY GOOD QUALITY
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A
Rating: 4 out of 5
Item conforms to the order. Very fast delivery time (2 days).
Small downside, the packaging box is a bit fragile, arrives all dented!
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Small downside, the packaging box is a bit fragile, arrives all dented!
A
Rating: 5 out of 5
I have not yet received my order
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A
Rating: 5 out of 5
Very good and we were impressed by the speed and quality.
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A
Rating: 5 out of 5
Product conforms. Very fast delivery.
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A
Rating: 5 out of 5
This is the 2nd hat I am ordering, I am delighted.
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A
Rating: 5 out of 5
Fast delivery and the product corresponds to the order.
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A
Rating: 4 out of 5
Beautiful product. However, insufficient packaging for a luxurious leather product.
I wear other Stetson hats in 57 and the cap fits a bit smaller in 57.
The Traclet site is nice. Integrate a small comparator and detail the search filters a bit more. There are errors. Missing that little touch to find yourself on the first step. Regards and thank you.
Translated reviews
I wear other Stetson hats in 57 and the cap fits a bit smaller in 57.
The Traclet site is nice. Integrate a small comparator and detail the search filters a bit more. There are errors. Missing that little touch to find yourself on the first step. Regards and thank you.
A
Rating: 5 out of 5
very easy to use quick commands!
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A
Rating: 5 out of 5
The item is completely in accordance with the description. Very fast delivery. I am delighted with my purchase. I recommend the site which is easy to use.
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A
Rating: 5 out of 5
TB everything is perfect
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A
Rating: 4 out of 5
Very friendly person on the phone
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A
Rating: 5 out of 5
very punctual and item as described
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A
Rating: 4 out of 5
Serious customer service. Quick response. Fast delivery.
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A
Rating: 5 out of 5
competent, fast, courteous. thank you.
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A
Rating: 4 out of 5
Satisfied with the fast delivery.
Less of the "gift package" with the accompanying note written in pen on the package.
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Less of the "gift package" with the accompanying note written in pen on the package.
A
Rating: 5 out of 5
Perfect thank you
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A
Rating: 5 out of 5
nothing to report - order received quickly without problem
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A
Rating: 5 out of 5
Fast, easy, efficient.
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A
Rating: 5 out of 5
Great choice of well-documented products for each item. We can only be satisfied, nothing more to say
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A
Rating: 5 out of 5
I recommend, very good product, fast delivery and very well packaged!! top! my dad is delighted with his cap
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A
Rating: 5 out of 5
Real quality, package received 2 days after the order
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A
Rating: 5 out of 5
They are serious and responsive, I recommend
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A
Rating: 5 out of 5
Satisfied with the site and fast delivery
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A
Rating: 4 out of 5
The site is good, however it should be clearer for products not available in certain sizes because I had to call them.
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A
Rating: 5 out of 5
Product in perfect condition. Neat packaging. Fast delivery. Very happy with my second order.
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A
Rating: 5 out of 5
Very large selection, I found what I was looking for
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A
Rating: 5 out of 5
Items conform to the description, I recommend this very nice hat
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A
Rating: 5 out of 5
Very good, practical site and quality products
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A
Rating: 4 out of 5
User-friendly and easy to use site
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A
Rating: 5 out of 5
I highly recommend, I received quick responses to my inquiries by email, I was able to pay when I picked up in click and collect, barrier gestures respected, neat packaging and quality item thank you very much.
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Response from Chapellerie Traclet
The team at Chapellerie Traclet thanks you for your message