Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 25/04/2020 à 07h21 following a purchase from 08/04/2020

very nice hat, package arrived on time and in good condition.

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Acheteur Vérifié

Published on 24/04/2020 à 18h46 following a purchase from 16/04/2020

very good!!!

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Acheteur Vérifié

Published on 24/04/2020 à 17h30 following a purchase from 11/03/2020

Very good customer service and good follow-up during this troubled period.

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Acheteur Vérifié

Published on 24/04/2020 à 15h48 following a purchase from 17/04/2020

Good circulation on the site to find the product

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Acheteur Vérifié

Published on 24/04/2020 à 15h40 following a purchase from 16/04/2020

Very professional

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Acheteur Vérifié

Published on 24/04/2020 à 15h18 following a purchase from 17/04/2020

Very good thank you very fast

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Acheteur Vérifié

Published on 24/04/2020 à 15h01 following a purchase from 16/04/2020

I am very satisfied with the cap I received.
Very nice quality and finish of the product.
Completely true to the description.
I highly recommend this company for your headwear purchases. (smile)

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Acheteur Vérifié

Published on 24/04/2020 à 12h40 following a purchase from 31/03/2020

User-friendly site, easy choice and ordering

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Acheteur Vérifié

Published on 24/04/2020 à 12h07 following a purchase from 16/04/2020

I am very satisfied with your site. Best regards

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Acheteur Vérifié

Published on 24/04/2020 à 10h41 following a purchase from 15/04/2020

Package arrived on time. Very nice hat. We are very satisfied.

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Acheteur Vérifié

Published on 24/04/2020 à 09h40 following a purchase from 14/04/2020

Great selection, easy ordering and fast delivery despite the lockdown. I recommend this site.

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Acheteur Vérifié

Published on 24/04/2020 à 07h01 following a purchase from 15/04/2020

simple, fast, efficient.

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Acheteur Vérifié

Published on 23/04/2020 à 18h27 following a purchase from 15/04/2020

Perfect

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Acheteur Vérifié

Published on 23/04/2020 à 17h43 following a purchase from 06/04/2020

2nd order with Traclet, and always very good.

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Acheteur Vérifié

Published on 23/04/2020 à 16h27 following a purchase from 15/04/2020

Superb quality, perfect shipping, great packaging well protected
Very satisfied with my purchase
Thank you for the pen
A big thank you to the whole team available during this period
Linda from Cannes

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Acheteur Vérifié

Published on 23/04/2020 à 15h03 following a purchase from 14/04/2020

Navigation perfect nothing to complain about however delivery initially 72h I received it after 8 days I contacted customer service because the package was stuck with them without trace of the package otherwise I would have given 5 stars

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Acheteur Vérifié

Published on 23/04/2020 à 14h55 following a purchase from 16/04/2020

Very large selection of quality products.

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Acheteur Vérifié

Published on 23/04/2020 à 13h22 following a purchase from 15/04/2020

Very satisfied.

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Acheteur Vérifié

Published on 23/04/2020 à 11h28 following a purchase from 09/04/2020

Product fully corresponding to the order, very well packaged and arrived well. Thank you and well done

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Acheteur Vérifié

Published on 22/04/2020 à 21h59 following a purchase from 14/04/2020

First order with this seller, no problem.

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Acheteur Vérifié

Published on 22/04/2020 à 21h29 following a purchase from 13/04/2020

Fast delivery despite the lockdown;

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Acheteur Vérifié

Published on 22/04/2020 à 21h00 following a purchase from 12/04/2020

Package received very quickly!

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Acheteur Vérifié

Published on 22/04/2020 à 16h04 following a purchase from 10/04/2020

Beautiful design

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Acheteur Vérifié

Published on 22/04/2020 à 15h09 following a purchase from 14/04/2020

Everything was as expected, we are completely satisfied.

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Acheteur Vérifié

Published on 22/04/2020 à 15h02 following a purchase from 10/04/2020

Hat conforms to the description and seems to be of quality.
Delighted with my purchase!

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Acheteur Vérifié

Published on 22/04/2020 à 14h53 following a purchase from 10/04/2020

Fast shipping and very nice quality. Very excited to order another item.

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Acheteur Vérifié

Published on 22/04/2020 à 14h25 following a purchase from 13/04/2020

I am very satisfied with your establishment. This is the second time I order from you and the result is always up to my expectations. Congratulations on the ease of navigation on your site;

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Acheteur Vérifié

Published on 22/04/2020 à 14h10 following a purchase from 13/04/2020

All good

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Acheteur Vérifié

Published on 22/04/2020 à 13h58 following a purchase from 10/04/2020

Disappointed that these visors come from China, when ordering from a hat shop, I thought they would be made in France.

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Acheteur Vérifié

Published on 22/04/2020 à 13h55 following a purchase from 14/04/2020

Very good responsiveness

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Acheteur Vérifié

Published on 22/04/2020 à 13h54 following a purchase from 11/04/2020

Easy order, fast delivery, nice cap. Very satisfied with Traclet

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Acheteur Vérifié

Published on 22/04/2020 à 13h42 following a purchase from 10/04/2020

Well-packaged hat and of very good quality

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Acheteur Vérifié

Published on 22/04/2020 à 13h34 following a purchase from 15/04/2020

Meets my expectations

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Acheteur Vérifié

Published on 22/04/2020 à 13h32 following a purchase from 13/04/2020

Very good, beautiful hat. Too bad it's made in Vietnam but that is understandable for a tropical hat

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Acheteur Vérifié

Published on 22/04/2020 à 13h32 following a purchase from 14/04/2020

Meets my expectations. Maybe add more models

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Acheteur Vérifié

Published on 22/04/2020 à 13h23 following a purchase from 10/04/2020

very good

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Acheteur Vérifié

Published on 22/04/2020 à 13h21 following a purchase from 11/04/2020

No comment

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Acheteur Vérifié

Published on 22/04/2020 à 13h19 following a purchase from 11/04/2020

Very serious, I recommend. The quality is very satisfactory.

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Acheteur Vérifié

Published on 22/04/2020 à 13h14 following a purchase from 12/04/2020

Very good site, well made and easy to use, product received in a very short time.
Good product.

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Acheteur Vérifié

Published on 22/04/2020 à 13h06 following a purchase from 11/04/2020

very good navigation

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