Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 22/04/2020 à 13h04 following a purchase from 14/04/2020

Fast, well packaged

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Acheteur Vérifié

Published on 22/04/2020 à 13h02 following a purchase from 12/04/2020

Item conforms to the description. Delighted with our purchase

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Acheteur Vérifié

Published on 21/04/2020 à 21h31 following a purchase from 27/03/2020

Very easy to use

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Acheteur Vérifié

Published on 21/04/2020 à 16h46 following a purchase from 13/04/2020

I am both satisfied with the quality of the hat and with the fast shipping to my home, during full lockdown. Thank you.

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Acheteur Vérifié

Published on 21/04/2020 à 12h59 following a purchase from 12/04/2020

Nothing to complain about

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Acheteur Vérifié

Published on 19/04/2020 à 10h17 following a purchase from 08/04/2020

Wide choice, fast shipping

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Acheteur Vérifié

Published on 18/04/2020 à 15h08 following a purchase from 26/03/2020

Very slow delivery but not your fault as it arrived during full lockdown and without mail delivery for 3 weeks for us!

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Acheteur Vérifié

Published on 18/04/2020 à 11h51 following a purchase from 06/04/2020

There is a missing snap on the hat, I am not satisfied

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Response from Chapellerie Traclet Published on 18/04/2020

Hello
Thank you for sending us a photo of the hat with the issue encountered at [email protected]
it is easier to contact us to find a solution together in order to move forward.
Criticism is good but it is also good to contact us.
Best regards
Traclet

Acheteur Vérifié

Published on 18/04/2020 à 11h21 following a purchase from 05/04/2020

The site is clear. No issues.

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Acheteur Vérifié

Published on 18/04/2020 à 04h34 following a purchase from 09/04/2020

Perfect

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Acheteur Vérifié

Published on 18/04/2020 à 00h34 following a purchase from 09/04/2020

Perfect

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Acheteur Vérifié

Published on 17/04/2020 à 22h31 following a purchase from 08/04/2020

Fast and clear

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Acheteur Vérifié

Published on 17/04/2020 à 19h02 following a purchase from 08/04/2020

perfectly received

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Acheteur Vérifié

Published on 17/04/2020 à 17h53 following a purchase from 08/04/2020

to recommend

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Acheteur Vérifié

Published on 17/04/2020 à 17h00 following a purchase from 09/04/2020

The quality and the work are perfect.

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Acheteur Vérifié

Published on 17/04/2020 à 16h57 following a purchase from 29/02/2020

Discrepancy between what was sold on the site and the products received.

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Acheteur Vérifié

Published on 17/04/2020 à 16h48 following a purchase from 08/04/2020

Very well done site
Order and delivery tracking also
A little note in the package would be a plus

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Acheteur Vérifié

Published on 17/04/2020 à 16h09 following a purchase from 09/04/2020

A site I didn't know, and for a first time I am completely satisfied, super quality, fast delivery well packaged and also a little gift. I recommend

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Acheteur Vérifié

Published on 17/04/2020 à 16h02 following a purchase from 02/04/2020

Everything was perfect the site the order and the delivery and the quality of the product

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Acheteur Vérifié

Published on 17/04/2020 à 15h31 following a purchase from 05/04/2020

Impeccable fast delivery - thank you

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Acheteur Vérifié

Published on 17/04/2020 à 14h46 following a purchase from 08/04/2020

Product conforms and delivery reasonable given the circumstances...

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Acheteur Vérifié

Published on 17/04/2020 à 14h13 following a purchase from 09/04/2020

The site is viable, easy to order.

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Acheteur Vérifié

Published on 17/04/2020 à 14h01 following a purchase from 01/02/2020

Very good.

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Acheteur Vérifié

Published on 17/04/2020 à 13h50 following a purchase from 08/04/2020

Hello, I am very satisfied with the product you delivered to me and I think I will come back to you for another purchase, as for the delivery there is nothing to complain about, see you soon

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Acheteur Vérifié

Published on 17/04/2020 à 13h48 following a purchase from 08/04/2020

The 2 protective masks are very good! Perhaps an improvement to make: use elastic bands instead of ties. But otherwise, the fabric is very pleasant to the touch.

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Acheteur Vérifié

Published on 17/04/2020 à 13h41 following a purchase from 09/04/2020

As always top service

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Acheteur Vérifié

Published on 17/04/2020 à 13h36 following a purchase from 08/04/2020

Fast and careful delivery. I recommend.

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Acheteur Vérifié

Published on 17/04/2020 à 13h22 following a purchase from 08/04/2020

Very good

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Acheteur Vérifié

Published on 17/04/2020 à 13h16 following a purchase from 09/04/2020

Clear site presenting many models

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Acheteur Vérifié

Published on 17/04/2020 à 13h10 following a purchase from 06/04/2020

Package well wrapped.
Hat conforms to the description.

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Acheteur Vérifié

Published on 17/04/2020 à 13h04 following a purchase from 08/04/2020

Very beautiful site and very beautiful products

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Acheteur Vérifié

Published on 17/04/2020 à 13h02 following a purchase from 08/04/2020

Perfect

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Acheteur Vérifié

Published on 16/04/2020 à 22h51 following a purchase from 08/04/2020

Despite the current situation due to Covid-19, the delivery was very fast. Excellent!

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Acheteur Vérifié

Published on 16/04/2020 à 21h29 following a purchase from 07/04/2020

Very good item, identical to the description

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Acheteur Vérifié

Published on 16/04/2020 à 17h39 following a purchase from 06/04/2020

Impeccable service with deadlines respected. "Hat"...

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Acheteur Vérifié

Published on 16/04/2020 à 14h08 following a purchase from 31/03/2020

Magnificent, as usual. Thank you very much. Good confinement friends.

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Acheteur Vérifié

Published on 16/04/2020 à 14h07 following a purchase from 06/04/2020

Hello I am very satisfied with the services of Traclet, I placed my order easily, for which I thank you. I will gladly pass on the seriousness of this company to my circle. Thank you Michèle

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Acheteur Vérifié

Published on 16/04/2020 à 13h45 following a purchase from 01/04/2020

top beautiful product

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Acheteur Vérifié

Published on 16/04/2020 à 12h29 following a purchase from 21/03/2020

In accordance with the order.

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Acheteur Vérifié

Published on 16/04/2020 à 11h04 following a purchase from 06/04/2020

very well

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