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Rating: 5 out of 5
Completely satisfied
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
delivery time respected, a bit disappointed by the thickness of the product
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A
Rating: 5 out of 5
The best hat maker in France
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A
Rating: 4 out of 5
I would have liked to give 5 stars, unfortunately my hat is too small because I relied on the comment inviting me to choose a size below my usual size for this model.
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A
Rating: 5 out of 5
Well-organized site, wide choice of products, visible availability, quick preparation of my order, many delivery options..... All good, I recommend, and by the way, I'm going back!
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A
Rating: 4 out of 5
I was surprised that an item presented ON THE SITE as belonging to the BORSALINO brand does not belong to it. SLIGHT disappointment;
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A
Rating: 5 out of 5
Choice, fast delivery.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
I recommend this site
thank you
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thank you
A
Rating: 4 out of 5
WELL MADE AND EASY TO USE SITE
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Site quite slow to load pages
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A
Rating: 5 out of 5
Fast delivery, no problem with the order
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A
Rating: 4 out of 5
09-Oct
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A
Rating: 5 out of 5
Beautiful range of products, original and regularly renewed. Impeccable order tracking. The only downside is that navigation on the site is a bit sluggish.
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A
Rating: 3 out of 5
Not thick enough, the one I have is thicker
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A
Rating: 5 out of 5
The shopping experience was very pleasant. Even for me as a German, it was easy. The ordering, delivery, and quality of the goods are top-notch.
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A
Rating: 5 out of 5
This is my second order on this site. Perfect.
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A
Rating: 5 out of 5
N/A
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A
Rating: 3 out of 5
The site should provide measurements 58/59 and the cap received is 59 so a bit big, not too happy especially for a gift
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
Very good telephone advisor to answer all kinds of problems
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Very well advised and a very well-made site for someone like me who doesn't order online often.
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A
Rating: 4 out of 5
I called several times because I made a mistake and my contact was always very patient and efficient. Thank you
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A
Rating: 4 out of 5
I hadn't seen a delivery time when I placed the order on 11/12, 2 to 3 weeks it seems...
I only received it on 14/01 which makes almost 5 weeks!
When ordering on the site, what you see mainly in large letters is the mention of deadlines: "48 to 72h"
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I only received it on 14/01 which makes almost 5 weeks!
When ordering on the site, what you see mainly in large letters is the mention of deadlines: "48 to 72h"
A
Rating: 3 out of 5
I would like the size just below 61; it was listed as 60 61 and the size is 61, the hat is too big...thank you
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A
Rating: 2 out of 5
Very good site, unfortunately I made a mistake in size and when I returned it to exchange for the larger size, it was no longer available, so I waited nearly a month before asking for a refund but even that was complicated, I ended up with a credit note and the bob in question is still not available ...
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A
Rating: 5 out of 5
Satisfied with my order.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very pretty, beautiful engraving and fast delivery.
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A
Rating: 5 out of 5
Immediate shipping, top packaging... Quality hat, good, not cheap though.
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A
Rating: 5 out of 5
Very good as usual.
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A
Rating: 5 out of 5
A lot of choices in many sizes.
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Rating: 5 out of 5
Very good site, with an enormous choice at all prices.
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A
Rating: 5 out of 5
It's okay.
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A
Rating: 5 out of 5
Satisfied with my order. Quality products. Fast shipping. I recommend.
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A
Rating: 5 out of 5
Thank you, satisfied.
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A
Rating: 5 out of 5
Easy order.
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