Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 09/01/2019 à 12h57 following a purchase from 31/12/2018

Absolutely impeccable!

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Acheteur Vérifié

Published on 09/01/2019 à 12h46 following a purchase from 29/12/2018

Superior quality

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Acheteur Vérifié

Published on 09/01/2019 à 12h41 following a purchase from 02/01/2019

TOP OF THE TOP BUT I HAVE ALREADY ANSWERED YOUR QUESTIONNAIRE

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Acheteur Vérifié

Published on 08/01/2019 à 21h40 following a purchase from 27/12/2018

Very good

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Acheteur Vérifié

Published on 08/01/2019 à 16h02 following a purchase from 30/12/2018

visible, well detailed,

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Acheteur Vérifié

Published on 08/01/2019 à 12h00 following a purchase from 28/12/2018

Everything worked well, thank you-

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Acheteur Vérifié

Published on 08/01/2019 à 09h22 following a purchase from 29/12/2018

Very satisfied. Good product, good service, fast.

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Acheteur Vérifié

Published on 08/01/2019 à 08h26 following a purchase from 12/12/2018

Good but requires talking to the people in the store.

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Acheteur Vérifié

Published on 08/01/2019 à 08h07 following a purchase from 27/12/2018

No particular difficulty navigating the site.

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Acheteur Vérifié

Published on 08/01/2019 à 06h56 following a purchase from 12/12/2018

Very happy with item. Thank you for great service.

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Acheteur Vérifié

Published on 07/01/2019 à 20h58 following a purchase from 29/12/2018

Item conforms to the description delivered quickly.

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Acheteur Vérifié

Published on 07/01/2019 à 13h24 following a purchase from 28/12/2018

Perfect, very nice quality. Fast shipping. Very satisfied.

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Acheteur Vérifié

Published on 07/01/2019 à 13h23 following a purchase from 29/12/2018

Very good service in every way!

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Acheteur Vérifié

Published on 07/01/2019 à 12h49 following a purchase from 29/12/2018

Very well organized site, navigation is easy and the offer is considerable and of high quality. I have been using this site for several years and it has always evolved positively.

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Acheteur Vérifié

Published on 07/01/2019 à 12h46 following a purchase from 30/12/2018

As usual, no problem, everything is perfect.

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Acheteur Vérifié

Published on 07/01/2019 à 12h45 following a purchase from 28/12/2018

Product conforms to my request.

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Acheteur Vérifié

Published on 07/01/2019 à 12h42 following a purchase from 29/12/2018

Order arrived on time, product conforms to the description, thank you!!!!!

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Acheteur Vérifié

Published on 06/01/2019 à 14h31 following a purchase from 25/12/2018

Very good impeccable service, careful and attentive
Fast delivery
I recommend

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Acheteur Vérifié

Published on 06/01/2019 à 13h59 following a purchase from 17/12/2018

Great selection of hats

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Acheteur Vérifié

Published on 06/01/2019 à 10h27 following a purchase from 26/12/2018

Reliable, clear, and efficient site. I recommend this company.

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Acheteur Vérifié

Published on 05/01/2019 à 17h05 following a purchase from 06/12/2018

Hat too big ordered and the exchange for the smaller size was easy.

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Acheteur Vérifié

Published on 05/01/2019 à 15h31 following a purchase from 26/12/2018

Beautiful items, conforming to the site.

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Acheteur Vérifié

Published on 05/01/2019 à 10h37 following a purchase from 27/12/2018

Good product, delivered in gift wrapping. I am happy with it. Thank you.

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Acheteur Vérifié

Published on 05/01/2019 à 09h04 following a purchase from 28/12/2018

Perfect delivery, I had requested delivery the next day, between Christmas and New Year's, package arrived in perfect condition, well packaged, ......just need to wrap it in gift paper and give it, perfect size, very nice waxed cotton cap ...

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Response from Chapellerie Traclet Published on 05/01/2019

Thank you for your message.
Best Wishes 2019
Sincerely
Traclet

Acheteur Vérifié

Published on 04/01/2019 à 17h28 following a purchase from 28/12/2018

Very large selection. Correct prices

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Acheteur Vérifié

Published on 04/01/2019 à 17h24 following a purchase from 27/12/2018

Very good.

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Acheteur Vérifié

Published on 04/01/2019 à 14h57 following a purchase from 24/12/2018

Very clear site
Following a size error in my order, I only had to return the item to get another one in the right size.

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Acheteur Vérifié

Published on 04/01/2019 à 14h39 following a purchase from 27/12/2018

Very good quality, perfect packaging and especially timely delivery, everything was perfect.

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Acheteur Vérifié

Published on 04/01/2019 à 13h05 following a purchase from 27/12/2018

Perfect berets, exemplary customer service

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Acheteur Vérifié

Published on 04/01/2019 à 12h35 following a purchase from 27/12/2018

thank you

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Acheteur Vérifié

Published on 04/01/2019 à 09h52 following a purchase from 21/12/2018

Very serious

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Acheteur Vérifié

Published on 03/01/2019 à 18h32 following a purchase from 20/12/2018

Well done, readable and good quality/price ratio

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Acheteur Vérifié

Published on 03/01/2019 à 14h30 following a purchase from 16/12/2018

No problem

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Acheteur Vérifié

Published on 03/01/2019 à 11h22 following a purchase from 22/12/2018

Very good quick and careful order! Bravo! Best wishes to the team

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Acheteur Vérifié

Published on 03/01/2019 à 10h05 following a purchase from 12/12/2018

serious

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Acheteur Vérifié

Published on 03/01/2019 à 06h16 following a purchase from 19/12/2018

Very good, but slow to respond to emails.

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Acheteur Vérifié

Published on 02/01/2019 à 21h15 following a purchase from 14/12/2018

Perfect transaction

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Acheteur Vérifié

Published on 02/01/2019 à 20h07 following a purchase from 24/12/2018

Very well stocked

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Acheteur Vérifié

Published on 02/01/2019 à 19h30 following a purchase from 25/12/2018

well-made site and easy to access

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Acheteur Vérifié

Published on 02/01/2019 à 19h08 following a purchase from 20/12/2018

Useful if looking for a headwear. But without the charm of visiting a store and discussing with the hat maker.

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