Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2018
Good finish, but the chin strap is reduced to a simple lace without a sliding ring.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Very functional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
Completely in line with expectations. Very fast delivery. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
I love this site and their hats, I have always been very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
Very good site. Good quality, reasonable prices, fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
Good service and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Clear site, fast order execution
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
Hello, nothing to say, order on time, good quality product, everything perfect, will reorder without worry if needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Fast, well packaged, it's perfect! Hats off!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Very clear site. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Very nice items, pleasant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2018
Item received impeccable, well protected in a box, very satisfied thank you Chapellier -Traclet. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Excellent. Impeccable service, delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2018
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
perfect nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2018
great
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2018
Good product. Too long wait for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Fast, efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Very satisfied: extremely fast delivery to a parcel relay for a modest price and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
The products are varied and very well described, hats off to this very well-stocked site, also bravo for the accuracy and speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
SERIOUS SITE (PHONE CONTACT WITH A VERY KIND PERSON WHO GAVE ME GOOD INFORMATION)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
I didn't really visit the site, since I found it quickly in an image search and I contacted the company to place an order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2018
Limited date for loyalty points
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
I am satisfied. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Well detailed, a lot of choices go France!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2018
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Pleasant to browse, a large choice of models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Serious, perfect packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
very good impeccable service careful packaging delivery time respected, I recommend this site! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Impeccable distance selling, fast delivery and super well packaged. Pleasant staff on the phone. THANK YOU I recommend the Traclet store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Competent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
I take away one star because too many products are made in China
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Serious site, very large choice, careful and fast delivery --> nothing to complain about! :) ++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Very good site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Serious: my request for information prior to my order gave me complete satisfaction, simple order and delivery on time. It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Superb very good rating
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Lovely and in line with my expectations. It just needs a small indication on the hat stating that it is made in France.
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