Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 15/01/2018 à 17h08 following a purchase from 05/01/2018

impeccable service!

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Acheteur Vérifié

Published on 15/01/2018 à 15h55 following a purchase from 04/01/2018

I am very satisfied with the service and the quality of the hat and beret. Best regards

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Acheteur Vérifié

Published on 15/01/2018 à 15h42 following a purchase from 03/01/2018

welcome, delivery and product of very good quality

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Acheteur Vérifié

Published on 15/01/2018 à 15h05 following a purchase from 04/01/2018

Hello, I am very satisfied with this order and thank you very much. Best regards, Mr. RIO Aldo.

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Acheteur Vérifié

Published on 15/01/2018 à 13h43 following a purchase from 04/01/2018

My only regret: A delivery after Christmas due to stock shortage.
Otherwise, delivery without problem.

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Acheteur Vérifié

Published on 15/01/2018 à 13h35 following a purchase from 04/01/2018

speed of processing, efficiency and very friendly and complete response to the questions asked.

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Acheteur Vérifié

Published on 15/01/2018 à 13h08 following a purchase from 29/12/2017

excellent telephone reception, I had asked to modify the ribbon of this very nice straw hat and I had the pleasant surprise of being delivered faster than expected.

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Acheteur Vérifié

Published on 15/01/2018 à 12h56 following a purchase from 05/01/2018

Package received less than 24 hours after the order in a serious and solid package. I am completely satisfied with this site and would recommend it without any worries and would advise it to friends.

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Acheteur Vérifié

Published on 15/01/2018 à 12h53 following a purchase from 30/12/2017

Hat received quickly, perfect for a gift and of very good quality! Thank you!

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Acheteur Vérifié

Published on 15/01/2018 à 12h53 following a purchase from 14/12/2017

nothing to report

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Acheteur Vérifié

Published on 15/01/2018 à 12h44 following a purchase from 04/01/2018

Fast and efficient

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Acheteur Vérifié

Published on 15/01/2018 à 12h43 following a purchase from 04/01/2018

Perfect

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Acheteur Vérifié

Published on 15/01/2018 à 12h39 following a purchase from 04/01/2018

very fast shipping

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Acheteur Vérifié

Published on 15/01/2018 à 12h26 following a purchase from 04/01/2018

A lot of choices, the ergonomics of the site is very well studied, good quality/price ratio

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Acheteur Vérifié

Published on 14/01/2018 à 10h20 following a purchase from 12/12/2017

Good, but the problem is that the return is at the customer's expense.

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Acheteur Vérifié

Published on 14/01/2018 à 09h29 following a purchase from 29/12/2017

Clear

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Acheteur Vérifié

Published on 13/01/2018 à 07h50 following a purchase from 13/12/2017

Nothing to report, fast shipping

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Acheteur Vérifié

Published on 12/01/2018 à 18h28 following a purchase from 02/01/2018

very fast delivery

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Acheteur Vérifié

Published on 12/01/2018 à 16h17 following a purchase from 14/12/2017

The site is good but unfortunately the delivery leaves much to be desired.

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Acheteur Vérifié

Published on 12/01/2018 à 14h45 following a purchase from 31/12/2017

Elegant and classy, very good quality.

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Acheteur Vérifié

Published on 12/01/2018 à 13h47 following a purchase from 19/12/2017

Small delivery delay issue but the quality of the cap is great, it is beautiful

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Acheteur Vérifié

Published on 12/01/2018 à 13h09 following a purchase from 10/12/2017

fast, efficient, extraordinary choice, very reliable.

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Acheteur Vérifié

Published on 12/01/2018 à 08h55 following a purchase from 03/01/2018

well designed and practical

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Acheteur Vérifié

Published on 12/01/2018 à 08h07 following a purchase from 29/12/2017

Excellent service, responsive, very friendly and helpful!

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Acheteur Vérifié

Published on 11/01/2018 à 18h12 following a purchase from 03/01/2018

Very complete, easy and very readable. Suggestion: have more hats or caps in situation on a head as the rendering is difficult to imagine. I think that way there would be fewer returns...

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Acheteur Vérifié

Published on 11/01/2018 à 18h11 following a purchase from 02/01/2018

very good site with beautiful products

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Acheteur Vérifié

Published on 11/01/2018 à 17h12 following a purchase from 19/12/2017

1st order placed by phone on December 19 and received, after a reminder from me, on January 7.... I think they simply forgot to validate my order - too bad there wasn't an apology from them - human error but does not prevent courtesy

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Acheteur Vérifié

Published on 11/01/2018 à 17h03 following a purchase from 02/01/2018

everything was perfect

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Acheteur Vérifié

Published on 11/01/2018 à 16h05 following a purchase from 02/01/2018

hello. I received my order as expected. the black cotton flat cap is impeccable and the size is also good. I am very satisfied and recommend it. thank you Traclet.

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Acheteur Vérifié

Published on 11/01/2018 à 12h29 following a purchase from 29/12/2017

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Acheteur Vérifié

Published on 11/01/2018 à 10h28 following a purchase from 29/12/2017

Clear and quick

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Acheteur Vérifié

Published on 11/01/2018 à 09h32 following a purchase from 28/12/2017

Very simple order and very fast delivery. Very good, I recommend.

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Acheteur Vérifié

Published on 10/01/2018 à 22h07 following a purchase from 01/01/2018

easy to use

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Acheteur Vérifié

Published on 10/01/2018 à 17h50 following a purchase from 01/01/2018

Perfect, one more to my collection!

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Acheteur Vérifié

Published on 10/01/2018 à 17h50 following a purchase from 30/12/2017

Reliable site and very correct tracking

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Acheteur Vérifié

Published on 10/01/2018 à 16h54 following a purchase from 29/12/2017

fast and efficient, product properly packaged.

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Acheteur Vérifié

Published on 10/01/2018 à 15h12 following a purchase from 30/12/2017

Everything is clear, user-friendly and well organized.

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Acheteur Vérifié

Published on 10/01/2018 à 14h59 following a purchase from 30/12/2017

compliance, speed, seriousness.

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Acheteur Vérifié

Published on 10/01/2018 à 14h42 following a purchase from 30/12/2017

Pleasant site, easy navigation, photos true to the proposed items.

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Acheteur Vérifié

Published on 10/01/2018 à 13h57 following a purchase from 30/12/2017

Perfect
Skills
Listening

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