Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 26/12/2017 à 13h56 following a purchase from 15/12/2017

Missing a confirmation email for the order and shipping tracking.

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Acheteur Vérifié

Published on 26/12/2017 à 13h48 following a purchase from 16/12/2017

Fast delivery and within deadlines. Very good quality product and well in line with the description and photos. I recommend it to my friends without hesitation

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Response from Chapellerie Traclet Published on 26/12/2017

Thank you for your message.
Happy end of year holidays

Acheteur Vérifié

Published on 26/12/2017 à 13h41 following a purchase from 16/12/2017

Simple, fast and item conforms to expectations

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Acheteur Vérifié

Published on 26/12/2017 à 13h33 following a purchase from 15/12/2017

Delighted, good quality product and the delivery was quick. I highly recommend this site and will not hesitate to reorder.

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Acheteur Vérifié

Published on 26/12/2017 à 13h29 following a purchase from 16/12/2017

A clear and precise site.

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Acheteur Vérifié

Published on 26/12/2017 à 13h27 following a purchase from 15/12/2017

Pleasant and very professional.

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Acheteur Vérifié

Published on 26/12/2017 à 13h23 following a purchase from 16/12/2017

Very clear....

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Acheteur Vérifié

Published on 26/12/2017 à 13h13 following a purchase from 16/12/2017

Very good

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Acheteur Vérifié

Published on 26/12/2017 à 13h13 following a purchase from 15/12/2017

Very good product, this is the second time I order. Site to recommend.

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Acheteur Vérifié

Published on 26/12/2017 à 13h10 following a purchase from 15/12/2017

Very happy with my kangol cap and the fast delivery.

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Acheteur Vérifié

Published on 26/12/2017 à 02h48 following a purchase from 15/12/2017

The site is good and clear, however small delivery problem due to the carrier, the hat shop immediately sends another package but this time forgets to put the gift paper with a written card that I paid for.

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Acheteur Vérifié

Published on 25/12/2017 à 18h04 following a purchase from 03/12/2017

Product meets my expectations but delivery times are quite long

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Acheteur Vérifié

Published on 25/12/2017 à 11h34 following a purchase from 04/12/2017

Nothing to say

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Acheteur Vérifié

Published on 25/12/2017 à 08h54 following a purchase from 15/12/2017

Delivery and quality verified.

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Acheteur Vérifié

Published on 24/12/2017 à 12h38 following a purchase from 15/12/2017

Fast shipping, quality product, good communication. I recommend!

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Acheteur Vérifié

Published on 24/12/2017 à 09h41 following a purchase from 13/12/2017

A huge choice which allows you to find your happiness.

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Acheteur Vérifié

Published on 24/12/2017 à 08h41 following a purchase from 11/12/2017

Serious nothing to complain about

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Acheteur Vérifié

Published on 24/12/2017 à 08h30 following a purchase from 14/12/2017

Makes you want to buy.

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Acheteur Vérifié

Published on 24/12/2017 à 07h17 following a purchase from 11/12/2017

Very satisfied with the order on the site which is very explicit.

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Acheteur Vérifié

Published on 24/12/2017 à 06h56 following a purchase from 15/12/2017

Fast delivery but too bad the women's mittens announced in size 6 arrive in XS probably men's are way too big. Alterations necessary.

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Acheteur Vérifié

Published on 23/12/2017 à 15h35 following a purchase from 13/12/2017

Satisfied

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Acheteur Vérifié

Published on 23/12/2017 à 15h00 following a purchase from 14/12/2017

Very nice quality, very good packaging, fast delivery.

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Acheteur Vérifié

Published on 23/12/2017 à 14h16 following a purchase from 15/12/2017

Fast and efficient.

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Acheteur Vérifié

Published on 23/12/2017 à 13h34 following a purchase from 30/11/2017

Very nice item.

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Acheteur Vérifié

Published on 23/12/2017 à 13h27 following a purchase from 14/12/2017

Very good store, you can order without worries. Item more beautiful than on the net, fast delivery.

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Acheteur Vérifié

Published on 23/12/2017 à 13h13 following a purchase from 12/12/2017

To recommend to friends.

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Acheteur Vérifié

Published on 23/12/2017 à 13h08 following a purchase from 15/12/2017

Products fully compliant. Remarkable speed of delivery. Several family members are customers and totally delighted.

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Acheteur Vérifié

Published on 23/12/2017 à 13h05 following a purchase from 14/12/2017

Effective.

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Acheteur Vérifié

Published on 23/12/2017 à 12h59 following a purchase from 08/12/2017

very explicit and readable

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Acheteur Vérifié

Published on 23/12/2017 à 11h15 following a purchase from 26/11/2017

I would say this site is very well designed, pleasant to browse.

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Acheteur Vérifié

Published on 23/12/2017 à 08h29 following a purchase from 13/12/2017

Perfect.

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Acheteur Vérifié

Published on 22/12/2017 à 23h29 following a purchase from 13/12/2017

Reliable

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Acheteur Vérifié

Published on 22/12/2017 à 22h30 following a purchase from 14/12/2017

Everything is perfect, the choice, the descriptions, the delivery and the product. Thank you.

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Acheteur Vérifié

Published on 22/12/2017 à 18h50 following a purchase from 07/12/2017

A very professional telephone reception, charming people, attentive to your needs and your service. Very good advice and a commitment kept! Perfect.

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Acheteur Vérifié

Published on 22/12/2017 à 18h35 following a purchase from 13/12/2017

Well received on the phone and very well informed.
Delivered quickly.
I recommend this site.

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Acheteur Vérifié

Published on 22/12/2017 à 17h42 following a purchase from 13/12/2017

... Already promoted the site to my acquaintances.

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Acheteur Vérifié

Published on 22/12/2017 à 17h09 following a purchase from 13/12/2017

Serious and efficient.

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Acheteur Vérifié

Published on 22/12/2017 à 16h51 following a purchase from 13/12/2017

Gift not yet given but matches the description

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Acheteur Vérifié

Published on 22/12/2017 à 16h14 following a purchase from 13/12/2017

beautiful cap; quality as expected, and deadlines respected.
thank you

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Acheteur Vérifié

Published on 22/12/2017 à 15h55 following a purchase from 12/12/2017

indeed I recommend, very serious, fast, good quality, the best, ++++++++

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Response from Chapellerie Traclet Published on 26/12/2017

thank you for your message
Happy holidays