Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 02/03/2017 à 16h00 following a purchase from 22/02/2017

Perfect

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Acheteur Vérifié

Published on 02/03/2017 à 13h08 following a purchase from 21/02/2017

Very good

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Acheteur Vérifié

Published on 02/03/2017 à 13h04 following a purchase from 21/02/2017

nothing to complain about, everything is serious and conforms. Thank you and see you soon

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Acheteur Vérifié

Published on 01/03/2017 à 18h41 following a purchase from 20/02/2017

Very good site for selling hats and caps. I recommend it to all hat lovers!

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Acheteur Vérifié

Published on 01/03/2017 à 17h16 following a purchase from 16/02/2017

Many problems due to the absence of a key person in the sales service!!!

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Response from Chapellerie Traclet Published on 02/03/2017

Hello, I am sorry if I was sick but there are only two of us and as I indicated to you by phone, I did my best to ensure you received them on time. I even contacted DPD several times to speed up the delivery. It is still very hard to give such a low rating when I did my utmost to deliver to you on time.

Acheteur Vérifié

Published on 01/03/2017 à 16h46 following a purchase from 20/02/2017

I received my order quickly and in good condition I am happy everything is perfect...a big thank you.

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Acheteur Vérifié

Published on 01/03/2017 à 15h19 following a purchase from 21/02/2017

Quality brand.

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Acheteur Vérifié

Published on 01/03/2017 à 14h53 following a purchase from 16/02/2017

CLEAR

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Acheteur Vérifié

Published on 01/03/2017 à 13h17 following a purchase from 20/02/2017

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Acheteur Vérifié

Published on 01/03/2017 à 13h09 following a purchase from 19/02/2017

Very good site and super serious

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Acheteur Vérifié

Published on 01/03/2017 à 12h55 following a purchase from 21/02/2017

Fast shipping....Perfect in every way.

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Acheteur Vérifié

Published on 01/03/2017 à 12h48 following a purchase from 20/02/2017

A lot of choices (enough to lose your mind) careful and fast delivery.

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Acheteur Vérifié

Published on 01/03/2017 à 12h38 following a purchase from 20/02/2017

Nothing to say, delivery met my expectations. Fast delivery, I recommend.

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Acheteur Vérifié

Published on 28/02/2017 à 20h02 following a purchase from 16/02/2017

Serious and responsive site, attentive to the customer.

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Acheteur Vérifié

Published on 28/02/2017 à 18h49 following a purchase from 18/02/2017

Complete and practical site. Shipping on time.

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Acheteur Vérifié

Published on 28/02/2017 à 17h43 following a purchase from 19/02/2017

Very good site, well detailed and a very large selection

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Acheteur Vérifié

Published on 28/02/2017 à 13h15 following a purchase from 18/02/2017

Efficient, large selection, effective, interesting, reliable. I recommend.

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Acheteur Vérifié

Published on 28/02/2017 à 12h57 following a purchase from 07/02/2017

Extra

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Acheteur Vérifié

Published on 28/02/2017 à 12h29 following a purchase from 19/02/2017

Overall good

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Acheteur Vérifié

Published on 28/02/2017 à 12h26 following a purchase from 06/02/2017

Very good

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Acheteur Vérifié

Published on 27/02/2017 à 13h26 following a purchase from 03/02/2017

Serious.

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Acheteur Vérifié

Published on 26/02/2017 à 01h12 following a purchase from 17/02/2017

very reliable - fast good quality

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Acheteur Vérifié

Published on 26/02/2017 à 00h55 following a purchase from 15/02/2017

Very good

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Acheteur Vérifié

Published on 25/02/2017 à 09h55 following a purchase from 15/02/2017

Packaging and delivery time: perfect

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Acheteur Vérifié

Published on 25/02/2017 à 09h45 following a purchase from 12/02/2017

Wide selection of items. Easy, practical and quality - reasonable price.

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Acheteur Vérifié

Published on 25/02/2017 à 08h46 following a purchase from 15/02/2017

Everything perfect, thank you.

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Acheteur Vérifié

Published on 24/02/2017 à 19h48 following a purchase from 14/02/2017

Very good

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Acheteur Vérifié

Published on 24/02/2017 à 19h11 following a purchase from 15/02/2017

Very good, very good service

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Acheteur Vérifié

Published on 24/02/2017 à 16h18 following a purchase from 10/02/2017

Top Good value for money

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Acheteur Vérifié

Published on 24/02/2017 à 16h10 following a purchase from 15/02/2017

Thanks to the people at Traclet who advised me by phone. Just a small downside, I had to order by phone because when registering on the site, I was systematically redirected to Twitter......

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Response from Chapellerie Traclet Published on 25/02/2017

Hello, thank you for your message, we have forwarded the information to the technical department as we could not find a solution. We hope that the hat will give you complete satisfaction. Remaining at your disposal. Best regards, Traclet

Acheteur Vérifié

Published on 24/02/2017 à 14h42 following a purchase from 14/02/2017

Fast delivery and in accordance with the order

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Acheteur Vérifié

Published on 24/02/2017 à 14h38 following a purchase from 15/02/2017

Site with a lot of choices

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Acheteur Vérifié

Published on 24/02/2017 à 14h31 following a purchase from 14/02/2017

clear

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Acheteur Vérifié

Published on 23/02/2017 à 10h11 following a purchase from 22/01/2017

Professional, fast, serious - To recommend

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Acheteur Vérifié

Published on 23/02/2017 à 06h28 following a purchase from 14/02/2017

delivery time and good tracking

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Acheteur Vérifié

Published on 22/02/2017 à 17h27 following a purchase from 06/02/2017

I measured the circumference of my head, it was 56 and the beret is a bit loose, not easy

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Response from Chapellerie Traclet Published on 23/02/2017

Hello
In case the beret is a bit large, we can either take it back and adjust the size with a large inner band.
Otherwise, you can slightly wet the entrance of the beret with hot water to adjust it to your head size.
Remaining at your disposal
Best regards
Traclet

Acheteur Vérifié

Published on 22/02/2017 à 15h47 following a purchase from 11/02/2017

Good service

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Acheteur Vérifié

Published on 22/02/2017 à 15h46 following a purchase from 13/02/2017

Very good

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Acheteur Vérifié

Published on 22/02/2017 à 14h44 following a purchase from 14/02/2017

Perfect! Very fast...

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Acheteur Vérifié

Published on 22/02/2017 à 13h57 following a purchase from 14/02/2017

fast and suitable. Thank you

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