Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 13/06/2016 à 08h29 following a purchase from 02/06/2016

Nothing to report.

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Acheteur Vérifié

Published on 12/06/2016 à 21h38 following a purchase from 27/05/2016

Lots of choices, too bad you can't try before ordering, as you have to return at your own expense.

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Acheteur Vérifié

Published on 12/06/2016 à 19h41 following a purchase from 03/06/2016

Excellent service, quality hats!

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Acheteur Vérifié

Published on 12/06/2016 à 14h36 following a purchase from 02/06/2016

Delivery is always well taken care of. They show a real passion for hats. This is my exclusive hat maker!!!

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Acheteur Vérifié

Published on 12/06/2016 à 12h15 following a purchase from 31/05/2016

This order must be the fourth on the site, the only one I am not satisfied with. I returned the item within the week because it is much larger than usual (same size choice as the brand though). Moreover, I must say I don't like the cut. Lastly, the condition of the package upon delivery was damp and quite damaged. Blame the delivery person and not the Chapellerie/Traclet. However, there was a missing plastic inside to protect it, I think. Way too many products are out of stock and have been for weeks, which is regrettable. I still keep my confidence in your site, but I am forced to look elsewhere as well. Best regards.

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Acheteur Vérifié

Published on 11/06/2016 à 23h13 following a purchase from 02/06/2016

It's a pity that universal hat references are not linked to hats. For example V Vendetta / Zorro -> Cordobés, My name is nobody...

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Acheteur Vérifié

Published on 11/06/2016 à 23h08 following a purchase from 03/06/2016

Clear, neat and precise

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Acheteur Vérifié

Published on 11/06/2016 à 22h49 following a purchase from 28/05/2016

Great

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Acheteur Vérifié

Published on 11/06/2016 à 19h49 following a purchase from 01/06/2016

Everything went perfectly

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Acheteur Vérifié

Published on 11/06/2016 à 18h04 following a purchase from 18/05/2016

Delivery in accordance, although a bit long since the product was being restocked.

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Acheteur Vérifié

Published on 11/06/2016 à 17h30 following a purchase from 02/06/2016

A bit expensive but good quality!

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Acheteur Vérifié

Published on 11/06/2016 à 16h20 following a purchase from 02/06/2016

Nothing to report...

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Acheteur Vérifié

Published on 11/06/2016 à 14h02 following a purchase from 31/05/2016

Quality and wide choice. I will recommend

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Acheteur Vérifié

Published on 11/06/2016 à 13h47 following a purchase from 02/06/2016

As usual, nothing to say except that it's perfect!

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Acheteur Vérifié

Published on 11/06/2016 à 13h39 following a purchase from 02/06/2016

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 11/06/2016 à 13h26 following a purchase from 03/06/2016

perfect, keep it up... no problem

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Acheteur Vérifié

Published on 11/06/2016 à 12h37 following a purchase from 21/05/2016

Very good, good follow-up, product quality, serious company

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Acheteur Vérifié

Published on 11/06/2016 à 12h33 following a purchase from 05/05/2016

One of my hat boxes was very damaged and pierced while the packaging of the package was impeccable.

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Acheteur Vérifié

Published on 11/06/2016 à 06h37 following a purchase from 31/05/2016

Interesting

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Acheteur Vérifié

Published on 10/06/2016 à 16h37 following a purchase from 31/05/2016

Excellent, very good listening

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Acheteur Vérifié

Published on 10/06/2016 à 16h11 following a purchase from 01/06/2016

Fast service

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Acheteur Vérifié

Published on 10/06/2016 à 16h10 following a purchase from 31/05/2016

Nothing to report

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Acheteur Vérifié

Published on 10/06/2016 à 15h07 following a purchase from 01/06/2016

I recommend the Traclet site, the hats are of good quality, the shipping is fast and the service is efficient!

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Acheteur Vérifié

Published on 10/06/2016 à 14h13 following a purchase from 18/05/2016

VERY GOOD

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Acheteur Vérifié

Published on 10/06/2016 à 12h23 following a purchase from 31/05/2016

Very wide choice, simple navigation on the site
Availability often quick and delivery on time

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Acheteur Vérifié

Published on 10/06/2016 à 12h06 following a purchase from 31/05/2016

easy to use and good products

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Acheteur Vérifié

Published on 09/06/2016 à 21h50 following a purchase from 29/05/2016

I ordered a magnificent tricorn for my partner. And I must say that Traclet makes magnificent works. He is thrilled. :-)

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Acheteur Vérifié

Published on 09/06/2016 à 07h39 following a purchase from 27/05/2016

Choice, quality, site to consult.

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Acheteur Vérifié

Published on 09/06/2016 à 06h59 following a purchase from 24/05/2016

very good,

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Acheteur Vérifié

Published on 08/06/2016 à 23h37 following a purchase from 24/05/2016

Clear, fast and efficient

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Acheteur Vérifié

Published on 08/06/2016 à 22h28 following a purchase from 30/05/2016

easy access

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Acheteur Vérifié

Published on 08/06/2016 à 22h25 following a purchase from 31/05/2016

EVERYTHING WAS PERFECT

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Acheteur Vérifié

Published on 08/06/2016 à 22h13 following a purchase from 31/05/2016

good

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Acheteur Vérifié

Published on 08/06/2016 à 17h24 following a purchase from 31/05/2016

Well designed, you can quickly find what you are looking for. Product descriptions well informed.

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Acheteur Vérifié

Published on 08/06/2016 à 16h11 following a purchase from 30/05/2016

Very clear and easy to use site

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Acheteur Vérifié

Published on 08/06/2016 à 14h23 following a purchase from 12/05/2016

Impeccable service: fast and compliant delivery, as well as the return of an item (refund) done without problem.
Highly recommended!

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Acheteur Vérifié

Published on 08/06/2016 à 12h47 following a purchase from 31/05/2016

nothing to complain about

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Acheteur Vérifié

Published on 08/06/2016 à 12h26 following a purchase from 30/05/2016

*****

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Acheteur Vérifié

Published on 08/06/2016 à 12h13 following a purchase from 29/05/2016

Very good, fast delivery

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Acheteur Vérifié

Published on 08/06/2016 à 00h14 following a purchase from 20/04/2016

practical

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